Jakarta Agustus 2012

Transkripsi

1 Jakarta

2 effective time management objectives Determine what matters most both in personal and proffesional life. Live in quality quadrant by doing not urgent thing yet has significant impact. Identify time management traps and know how to handle it effectively. Building commitment with others and is able to say NO to unimportant and trivial matters. Make an action plan of moving from crisis quadrant to quality quadrant of life. training outline day one Identify your time wasters Understanding your work challenge Four generation in time management Identify your priorities What matters most to you The Principle of Effectiveness Creating your personal mission statement Creating your team mission statement Understanding the four quadrant of life How to life in quality quadrant. training outline day two Other time management techniques 1 How to delegate and empower others How to manage : meeting, and paper work Other time management techniques 2 How to handle interruption and say NO How to avoid procrastination Managing people How to handle difficult person Expanding your circle of influence Trust Account

3 facilitator Irfan Prasatya has held senior Human Resource positions in including Personnel Manager with Hyatt Regency Bandung, Training & Management Development Manager with TNT Express & Logistics, Training Consultant with Service Quality Centre, a subsidiary of Singapore Airlines. Prior to be a fulltime people development consultant, he was a Corporate Director of Human Resources and Quality Assurance with Sobek Adventure and Bali Bird Park in Bali, and Corporate General Manager Human Resources & General Affairs with PT. Rice Bowl, PT Mister Baso, and PT. DwiputraGloria (Gloria Jeans Coffee). Irfan is an experiential learning specialist and has more than 10 years experience in facilitating workshops and outdoor training initiatives on various organizational levels from Board of Directors, Executive Committee to Supervisory and Front-liner level in major companies such as Gapura Angkasa, BCA, Danamon, BNI 46, Bank Mandiri, American Express, BTPN, OUB Buana, Medco, Pertamina Hospital, Indomobil, Sampoerna, Nestle, CIMB Niaga, Total, and many others. His scope of expertise includes supervisory skill, leadership, train the trainer, presentation skill, communication skill, motivational & team building and service quality training. Irfan has diploma in Hotel Management and Bachelor s degree in Social Politics and is a certified trainer from the ILO International Training Center in Turin Italy. Note : This training will be conducted in bahasa TENTANG KAMI Service Leadership adalah lembaga pela han manajemen sumber daya manusia yang berdiri sejak tahun Fokus pela han kami adalah Layanan Pelanggan (Service Excellence), Tehnik Presentasi dan Mengajar (Training For Trainer) dan Psikologi-Perilaku Manusia. Didukung oleh trainer-trainer yang berpengalaman sebagai prak si bisnis di bidangnya, kami telah berpengalaman bekerjasama dengan berbagai perusahaan besar. Salah satu kata kunci kami dalam bekerjasama dengan klien adalah adap f dan melayani. Kami akan selalu terbuka untuk beradaptasi dengan lingkungan persoalan yang dihadapi klien dengan memberikan program yang telah disesuaikan dengan kebutuhan klien kami. Informasi & Investasi HP (Tohap) HP ( Rina) info@serviceleadership.web.id

4 Perusahaan-perusahaan yang telah menjadi Klien Kami Banking Bank CIMB Niaga BNI Bank Mega Lippo Bank Bukopin BII BCA Bank OCBC NISP ANZ Bank BPR Artha Karya PT Daya Adira Mustika Bank Mayora PT Schenker Petrolog Utama CNOOC SES Ltd PT Depriwangga OM PT Riung Mitra Lestari Mining, Oil and Gas Insurance and Financial PT Nikko Securities PT Kustodian Sentral Efek Prudential PT Asuransi Astra Buana PT BII Finance PT Asuransi Permata Nipponkoa PT LIG Insurance Manufacture, Consumer Goods & Distributor PT Amway PT Data Scrip PT Solvay Pharma PT Dynaplast Tbk. PT Roche PT Dexa Medica PT Indo Food PT Musim Mas PT Kutai Timber PT Capella PT Changsin Industry PT Chingluh PT Jotun PT Berca PT Astra Honda Motor PT Bina Plaspac PT Intraco Penta PT Samator PT LG Electronics PT Tirta Investama PT Sibelco Asia PT Gramedia Group Tarra Group PT Sapta Sarana PT Arista Group PT Export Service Centre PT Swakarsa Wahana PT Tekpak PT Akino Wahanamulia PT Prana Chandra PT Fortune Star Global PT Riken Property & Construction Services Ciputra Group PT Summarecon Agung Tbk Erraenersi Konstruksindo PT Megapolis Manunggal Industrial Dev RS Pondok Indah High Scope Sushitei Yayasan Perguruan Budi Utomo Universitas Diponegoro PT Qasa Strategic Consulting Bina Panca Potensia PT Lead Pro PT Thema Thibi PT Grita Artha Kreamindo (5asec) JC&K Advertising Lembaga Pendidikan Perkebunan Organisasi Wanita Katholik Pusat PT Persaels Santa Ursula PT Cakrawala Adhiwarna Semesta PT Bella Putra Intiland PT Imeco Inter Sarana PT Bukit Raya PT Protindo Service & Education PT Nobu PT Desindo Media Kiara F&G PLN HasibuanBawazir & Pramono Tax Consultant Badan Meteorologi & Geofisika (BMG) PT Quantum Media Communication Larissa Aesthetic Center CBN Yayasan Mercusuar PT Grafindo Media PT Arpeni PT Bahtera Pesat Lintas Buana PT Terra Data Indonusa BMS Group Modul Pelatihan Modul Pela han SERVICE LEADERSHIP untuk Proram Inhouse Training dan Kelas Publik EXCELLENT SERVICE INTERACTION SERVICE QUALITY PROGRAM HANDLING CUSTOMER COMPLAINT CUSTOMER SATISFACTION MEASUREMENT TRAINING FOR TRAINER NEW MANAGERS TRAINING SERVICE SCORECARD HR SCORECARD PERFORMANCE MANAGEMENT COACHING FOR PERFORMANCE EXPANDED DISC MYERS BRIGGS TYPE ON INDICATOR ( MBTI)

5 Investment & Registration Full Fare : Rp ,- Early Bird sebelum 10 Agustus 2012 Rp ,- 10% Discount for 3 delegates Registration Form EFFECTIVE TIME MANAGEMENT Hotel Bidakara / Apartemen Batavia / 3 Cara Mudah Untuk Mendaftar Gedung Multika Lt 4 Jl. Mampang Prapatan Raya Jakarta HP : (Tohap) : (Rina) Fax : (021) Pin BB : 2262D278 Payment Method Payment can be done by using the account number below : Bank BCA Kelapa Gading Hibrida A/N : Tohap P Simanjuntak No Acc. : Please put note : [SEMINAR TITLE] and [YOUR COMPANY S NAME] on the payment instruction. OUR AGENDA Agustus 2012 CERTIFIED JOB ANALYSIS AND JOB EVALUATION Agustus 2012 CERTIFIED PROFESSIONAL IN INDUSTRIAL RELATION- Batch 2 CERTIFIED PERFORMANCE MANAGEMENT SYSTEM EFFECTIVE TIME MANAGEMENT CREATIVE PROBLEM SOLVING AND DECISION MAKING TRAIN THE TRAINER ( Batch 23) COMPENSATION AND BENEFIT - CERTIFIED PROGRAM - Batch 2 EXCELLENT SUPERVISORY SKILLS Fax : (021)