Tanggal : 4,5,11,12 Mei 2012 Waktu : AM PM

Transkripsi

1 Tanggal : 4,5,11,12 Mei 2012 Waktu : AM PM

2 Introduction The Manager Development Program (MDP) is a comprehensive program that equips managers with the necessary competence to implement their organizations strategic objectives. It develops a basic understanding of the different fields of management to ensure that managers do not perform their own management functions in isolation. The MDP provides a broader understanding of management and leadership, and in this way brings real business benefits to participants and their organisations. Who shoud attend? This program is aimed at middle managers who are currently managing others, or who have the potential to manage others or who wish to grow and develop their management abilities.

3 Benefits After successfully completing this program, participants will be able to: Become a problem solver and a troubleshooter of business problems, with intrapreneurship approach. Do a feasibility study of business opportunities, reflecting a systems approach to management. Construct Strategy Map and Balanced Scorecard. Read, understand and analyze financial statements to determine the financial health of an organization and manage a budget for profit purposes. Draw up a comprehensive marketing plan, describing the product, price, advertising and distribution mechanisms of the product. Integrate the programme material into a business plan developed for an existing organization or a new business opportunity. Implement tools for improving quality such as Six Sigma, PDCA and ServQual in service industry. Understand Talent Management and applying DiSC in recruitment.

4 Manager Development Program / Mini MBA Day 1 Strategic Thinking Menjadi Strategic Thinker Thinking out of the box Invention Duplication Extension Synthesis Sumber Innovation Cara berperilaku proaktif Morning Coffee Break steps for PROBLEM SOLVING Lunch Time Decision making with CoRT and Matrix Analysis Afternoon Coffee Break Becoming Troubleshooter : 1. Kiat Mengorganisasi perusahaan dengan efektif 2. Kiat Bertumbuh dengan cepat Day 2 Trouble Shooter Becoming Troubleshooter : Bertahan di pasar lebih dari 50 tahun. The Secret of Sustainability. Why companies fall Morning Coffee Break Becoming Troubleshooter : Turn Around Strategy Lunch Time Strategic Thinking: Define what business are we in? SWOT and Competetive Benchmark Afternoon Coffee Break Strategy Map and Balanced Scorecard

5 Day 4 Production & HR Business Process Mapping Morning Coffee Break Six Sigma - PDCA and ServQual Lunch Time Day 3 Finance & Marketing Profit and revenue story. Financial Measurement Recruitment - DISC Afternoon Coffee Break Renumeration and Career Path Morning Coffee Break Reading Financial Report. Conneting the dots: Cash Flow - Income Statement - Balanced Sheet Lunch Time Marketing Strategy: The Discipline of Market Leader - Treacy Wieserma and the Connection with BSC Afternoon Coffee Break Blue Ocean Strategy vs Red Ocean Strategy

6 The Fasilitator Daniel Saputro Ir.MM.MBA 21 years experience in management, training & consultancy Senior Corporate Consultant of: 1. International: Nuqul Group ( Jordan ) - Banpu (Thailand ) dll 2. Government : Jamsostek Bea Cukai Sekretariat DPR Jasa Sarana BUMD- BioFarma Dept Keuangan Pertamina LPP BUMN dll 3. Domestic: Indocement - Astra Triputra Bosowa Tunas Ridean Group MusimMas Capella CPSSoft - ILP Darya Varia Medifarma Prafa Indospring Acer, dll Facilitator in Commissioners and Directors Course Programme (CDCP) Business & Marketing Lecturer in MBA program Contributor to Tabloid Kontan, Swa Business Magazine dan Jakarta Post Investment Early Bird before 25 March 2012 : Rp /person Normal Price : Rp /person Receive Special Offers!!! Groups of three or more from the same organization qualify for a 10% discount. BONUS : FREE One Day MBTI Training

7 Sharpening your brain. Broadening your insight. Service Leadership adalah lembaga pela han manajemen sumber daya manusia yang berdiri sejak tahun Fokus pela han kami adalah Layanan Pelanggan (Service Excellence), Tehnik Presentasi dan Mengajar (Training For Trainer) dan Psikologi-Perilaku Manusia. Didukung oleh trainer-trainer yang berpengalaman sebagai prak si bisnis di bidangnya, kami telah berpengalaman bekerjasama dengan berbagai perusahaan besar. Salah satu kata kunci kami dalam bekerjasama dengan klien adalah adap f dan melayani. Kami akan selalu terbuka untuk beradaptasi dengan lingkungan persoalan yang dihadapi klien dengan memberikan program yang telah disesuaikan dengan kebutuhan klien kami. Modul Pelatihan Modul Pela han SERVICE LEADERSHIP untuk Proram Inhouse Training dan Kelas Publik EXCELLENT SERVICE INTERACTION SERVICE QUALITY PROGRAM SERVICE SCORECARD HANDLING CUSTOMER COMPLAINT PERFORMANCE MANAGEMENT TRAINING FOR TRAINER MYERS BRIGGS TYPE ON INDICATOR NEW MANAGERS TRAINING HR SCORECARD COACHING FOR PERFORMANCE CUSTOMER SATISFACTION MEASUREMENT EXPANDED DISC

8 Daftar Perusahaan Yang Telah Menjadi Klien Kami Bank : Bank Indonesia, Standard Chartered Bank, RBS Bank, ANZ Bank, Bank Mandiri, Tbk, Bank Interna onal Indonesia, Tbk, Bank CIMB Niaga, Tbk, Bank Bukopin, Tbk, Bank Bumi Putra Indonesia Tbk, Bank Central Asia,Tbk,Bank Danamon, Tbk, Bank Mega, Tbk, Bank Negara Indonesia (Persero) Tbk, Bank NISP, Tbk, Bank Permata, Tbk, Bank UOB Buana, May Bank Indocorp Asuransi : AJ Manulife Indonesia, Ace Ina Insurance,,Adira Dinamika Mul finance, Asuransi Astra Buana, Asuransi Mul Artha Guna Telekomunikasi : PT Excelcomindo Pratama, Hutchison (3), Sampoerna Telekomuniukasi, PT Nokia In Touch Rumah Sakit : RS. Mitra Interna onal, RS.MMC, RS.Puri Indah, Saint Elisabeth Hospital, Siloam Hospital Farmasi & Consumer Goods : PT Mar na Berto, PT Merck Indonesia, PT Mul Bintang Indonesia, PT Nestle Indonesia, PT Novar s Indonesia Oil and Gas : PT Conoco Philips Indonesia, PT Tately Indonesia, PT Hess Indonesia, PT Avocet, PT Sodexo, PT Santa Fe Indonusa Informasi & Investasi SERVICE LEADERSHIP HP (Tohap) HP ( Rina) info@serviceleadership.web.id

9 Sebelum 25 Maret 2012 Rp ,- Harga Normal untuk 4 hari Rp ,- Gra s peserta ke-4 apabila perusahaan menda arkan 3 peserta. Formulir Registrasi MDP Program : A Practical MBA Program 4,5,11,12 Mei 2012 PKL WIB WIB Hotel/Apartemen/JDC, Jakarta 3 Cara Mudah Untuk Mendaftar SERVICE LEADERSHIP Gedung Multika Lt 4 Jl. Mampang Prapatan Raya Jakarta HP : (Tohap) : (Rina) Fax : (021) Pin BB : 2262D278 Metode Pembayaran Pembayaran dapat dilakukan dengan mentransfer : Bank BCA Kelapa Gading Hibrida A/N : Tohap P Simanjuntak No Acc. : Masukkam di berita acara : [JUDUK SEMINAR] dan [NAMA PERUSAHAAN ANDA] pada instruksi pembayarannya. OUR AGENDA 29 Maret 2012 APPLIED TEAM BUILDING USING MBTI (Batch 14) April 2012 MARKETING METRICS : MEASURING MARKETING PERFORMANCE April 202 TRAINING FOR TRAINER ( Batch 21) Investment & Registration / (021) April 2012 EXPANDED DISC (Batch 14) April 2012 EXCELLENT SUPERVISORY SKILLS April 2012 PROBLEM SOLVING & DECISION MAKING 4,5,11,12 Mei 2012 MDP Program : A Prac cal MBA Program For Future Execu ves