PERSONALITY DEVELOPMENT FOR Hotel Amoz Cozy, Jakarta Selatan* Pkl WIB
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1 PERSONALITY DEVELOPMENT FOR Hotel Amoz Cozy, Jakarta Selatan* Pkl WIB MANAGERIAL SKILLS Filing Techniques Handling Paperwork Meeting & Traveling Planning Making Appointments Time Management Design Plan Strategic Creative Thinking Skill EXCELLENT COMMUNICATION SKILLS Communication Principles Human Relationship Building Bussiness Communication Ethics Use Voice, Listening Effectively & Body Language How to be Assertive PUBLIC COMMUNICATION: PR For Secretary Understanding PR Skills Basic PR Communication How to Creat Press Realese & Press Conference PSYCHOLOGY FOR SECRETARY Personality & Motivasi Communication Psychology Emotional Intelegent MANAGEMENT STRESS Knowing about Stress Characteristics Stress How to Manage Your Stress COUNSELING CLASS You & Succes Viera Adella ( Trainer & Psikolog ) Elvida R. Bahsuan (Praktisi sekretaris & Trainer) Carlina C. Patuwo (Pemerhati Sekretaris & Trainer ) Widiawati Bayu ( Trainer & Psikolog ) Biaya Pelatihan Rp ,- / peserta
2 TO BE A SMART SECRETARY How to Handle Every Day Jobs Jobs in Efficient & Effective Hotel Amoz Cozy*, Jakarta Pkl WIB MATERI WORKSHOP : 1. Manegement In Your Company 2. Knowing Your Boss 3. Meeting Arrangement 4. Travelling Arrangement 5. Optimize The Gadgets You Have 6. Petty Cash 7. Filing 8. Time Management 9. Roleplay & Q & A Elvida R. Bahsuan (Praktisi sekretaris & Trainer) Carlina C. Patuwo (Pemerhati Sekretaris & Trainer ) Rina Palupi (Praktisi Sekretaris & Trainer) Biaya Pelatihan Rp ,- / peserta
3 ADVANCED: PERSONALITY DEVELOPMENT FOR Cozy Hotel - Jakarta Selatan*, Pkl WIB Setelah program Personality Development For Secretary berjalan hingga Batch ke 18, kami mencoba melakukan berbagai analisa dan riset baik itu berupa informasi dan permintaan dari peserta, trainers dan beberapa pihak yang berkepentingan untuk mengembangkan dan mendesain program lanjutan personality development for secretary. Dan setelah tim programming menganalisa dan melakukan pengembangan lebih lanjut, akhirnya kami mencoba mendisain program khusus lanjutan ini dengan nama ADVANCED: Personality Development For Secretary. Program ini kami khususkan untuk Anda yang pernah mengikuti program kami personality development for secretary dan Anda, para sekretaris professional. THE ROLE OF THE SECRETARY Key functions of your role Self-assessment GREAT LEADERSHIP SKILLS Your Leadership Style Leadership Models Managing Conflict Creative Problem Solving & Effective Decision Making MANAGING WORK Time Management / Self-Management Goal Setting Priority Management Becoming a Quadrant II Time Manager Dealing with Time Wasters Delegate for Maximum Effect Managing Stress Hari Kedua STRATEGIC COMMUNICATION FOR GREAT RESULTS Professional Communication with NLP Communication in Negotiation Great Relationship Management with Your Boss, Direction and Managerial Level Effective Public Relations For Secretary Corporate Event Management Skills DERTIMINING THE SECRETARY PROFESSIONAL CAREES What Your Skills? What Next Your Careers? Great Careers for Professional Secretary How to achieve the dream career?
4 Carlina Patuwo ( Trainer & Coach for Secretaries ) Neneng Nurlaela ( Trainer & Head of PR, BIO FARMA ) Umi Rusilowati (Kaprodi Sekretaris & Trainer ) Elvida R. Bahsuan (Praktisi sekretaris & Trainer) Carlina C. Patuwo (Pemerhati Sekretaris & Trainer ) Umi Rosilawati (Kaprodi Sekretaris & Trainer) Biaya Pelatihan Rp ,-/ Peserta PSYCHOLOGY & STRESS MANAGEMENT FOR Cozy Hotel - Jakarta Selatan*, Pkl WIB MATERI WORKSHOP : 1. Personality for Secretary : Who Am I? 2. Your Types & Motivations 3. Communicating Differences 4. Conflict Resolution 5. Positive Influence 6. Emotional Questions 7. Strees Management 8. Counseling Class : You & Success Viera Adella (Psikolog, konsultan SDM & Trainer ) Biaya Pelatihan Rp ,-/ Peserta
5 PUBLIC RELATIONS FOR Cozy Hotel - Jakarta Selatan*, Pkl WIB PR IN COMPANY /ORGANIZER Apa itu PR secara umum dan serba serbi dunia PR PR Dept vs PR consultant, yang mana yang lebih tepat bagi perusahaan Peran & fungsi PR Dept di perusahaan/organisasi INTERNAL & EXTERNAL PR PR Dept di sebuah perusahaan/organisasi, kedudukannya, personilnya, pembagian kerja, dan hubungan antara bagian maupun external MEDIA RELATIONS Apa media Relations, tugas, hak dan kewajiban Pola kerja dan manfaat bagi perusahaan/organisasi PR WRITING SKILL MARKETING PR Apa Marketing PR, bedanya dengan Corporate PR, peran dan fungsi Marketing PR dan kaitannya dengan Customers Relations, termasuk pemanfaatan internet GOVERNMENT & COMMUNTY RELATION Penjelasan umum tentang Government Relation dan Community Relation, termasuk masalah CSR dan hubungan dengan PR EVENT MANAGEMENT FOR PR Penjelasan umum tentang Event Management sebagai salah satu perangkat program kerja PR di perusahaan /organisasi LOBBYING & NEGOTITTION Teknik Lobby dan negosisi secara umum CRISIS COMMUNICATION Pemahaman tentang Crisis Management dan kaitannya dengan PR PR WORK PLAN PERFECT PR FOR INDIVIDUAL Tentang pola sikap dan budaya kerja seorang PR Termasuk masalah Professionalism & Personality Biaya Pelatihan Rp ,-/ Peserta
6 POWERFUL SKILLS FOR Cozy Hotel - Jakarta Selatan*, Pkl WIB Hari Pertama PSYCHOLOGY FOR SECRETARY Personality & Motivation Communication Psychology Emotional Intelegent MANAGEMENT STRESS Mengenal Penyebab Stress Teknik Mengelola Stres Di Temapt Kerja Cara Menikmati Hidup Tampa Stress Hari Kedua MANAGERIAL SKILLS Management In Company Meeting, Traveling & Planning Design & Planning Time Management FINACIAL FOR SECRETARY Fungsi Sekretaris Dalam Finance Area Effective Patty Cash Basic Cash Flow Management Hari Ketiga THE SECRET OF SERVICES Tips Menservice & Bekerja Sama Dengan Difficuly Boss Satisfaction Is A Special Gift: Kepuasan Bos Adalah Kunci Sukses Sekretaris The Secret Of Services For Successful Secretary: Rahasia Services Seorang Sekreatis Dalam Melayani Dan Berinteraksi Dengan Bos, Mitra Kerja, Mitra Bisnis Dan Staff Di Lingkungan Kantor THE ART OF WORKING FOR MULTIPLE BOSS Strategi Bekerjasama Dengan Banyak Bos Cara Menangani Bos Yang Sulit Cara Mengidentifikasi Dan Mengakomodasi Kesukaan Dan Ketidaksukaan Bos Cara Memotivasi, Mengkritik Dan Memberikan Masukan Kepada Bos
7 Hari Keempat EXCELLENT COMMUNICATION FOR SECRETARY Communication Principles Use Voice, Listening Effectively & Body Languange Telephone Courtesy Human Relation Building GROOMING & ETTIQUETE Moment Of Truth, Show Them You Are A Professional Ettiquete & Suviving Getting Along Despite Of Cultural Differences Personal Branding PROFESSIONAL TRAINERS Viera Adella ( Trainer & Psikolog ) Elvida R. Bahsuan ( Trainer & Praktisi Sekretaris Senior ) Carlina Patuwo ( Trainer & Pemerhati Sekretaris ) Lisa Nuryanti ( Trainer & Director, Expands Indonesia ) INFORMASI & PENDAFTARAN Normal : Biaya Pelatihan Rp ,- / peserta Corporate : Biaya Pelatihan Rp ,- / peserta
8 Maximaze Your Skills In CORRESPONDENCE & FILING TACHNIQUE TEKNIK PENULISAN SURAT MENYURAT Jenis dan karakter surat bisnis Anatomi surat bisnis Teknik penulisan surat menyurat PROSES MENULIS (WRITING PROSES) Perencanaan dalam menulis Mengorganize tulisan Mengenal target membaca KOMUNIKASI DALAM MENULIS SURAT (KORESPONDENSI) Jenis hambatan dalam menulis Hambatan-hambatan dalam menulis FILING TECHNIQUE Jenis-jenis arsip/dokumen Peralatan arsip Cara mengarsip Sistem pengendalian arsip Sistem filing Criss Refence File Miscellaneous file Metode pemindahan arsip E-filing Elvida R. Bahsuan (Praktisi sekretaris & Trainer) Carlina C. Patuwo (Pemerhati Sekretaris & Trainer ) Biaya Pelatihan Rp ,- / peserta
9 JADWAL PROGRAM TRAINING SEKRETARIS JANUARI-JUNI 2012 TEMA WAKTU JAN FEB MARET APRIL MEI JUNI Personality Development 2 Hari for sekretary Advanced: Personality 2 Hari Development for secretary To Be A Smart Secretary 1 Hari Psychology & Stress 1 Hari Management for Secretary Public Relations for 2 Hari Secretary Maximize Your Skills in: 1 Hari Correspondence & Filing Technique Powerfull Skills for Secretary 4 Hari 7,8,9,10 10,11,14,15 5,6,7,8 INFORMASI LEBIH LANJUT: Sekretaris PRO Komplek Perkantoran Ciputat Indah Permai Blok E-20 Jl. Ir. H. Juanda No 50 Ciputat - Tangerang Telp : (hunting) Fax : up. Saras/Anton sekretarispro@yahoo.co.id Milis : sekretarispro@yahoogroups.com Web :
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