Program Studi: Manajemen Bisnis Telekomunikasi & Informatika Mata Kuliah: Data Management Oleh: Yudi Priyadi. (Business Process Management (simple))

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1 Manajemen Bisnis Telekomunikasi & Informatika Mata Kuliah: Data Management Oleh: Yudi Priyadi (Business Process Management (simple))

Learning Objectives Students are able to explain the business processes of a system Students are able to explain the basic notation Flow Map functionally, Students are able to apply the concept of

2 Learning Objectives Students are able to explain the business processes of a system Students are able to explain the basic notation Flow Map functionally, Students are able to apply the concept of modeling Flow Map to a business process that occurs in a system, Students are able to analyze the business processes of a system using the assumption, to design the Flow Map, Students are able to evaluate the Flow Map that has been made, to determine the feasibility of the diagram if implemented in a business process management. 2 Creating the great business leaders 1-2

3 It can be for BPM >>>> Systems Flowcharting Symbols (Flowmap) Decision One input and two output: T/F, Y/N, Etc. For decision making. 3 Creating the great business leaders

4 What is a Business? An organizational entity that deploys resources to provide customers with desired products or sservices What is a Process? A specific ordering of work activities across time and space, with a beginning, an end, and clearly identified inputs and outputs: a structure for action. Laguna & Marklund: A natural continuing activity or function A series of actions or operations conducting to an end 4 Creating the great business leaders

5 What is a Business Process? A group of logically related tasks that use the firm's resources to provide customer-oriented results in support of the organization's objectives describing how something is done in an organization Examples of Business Processes Functional Area Manufacturing and production Sales and marketing Finance and accounting Human resources Business Process Assembling the product Checking for quality Producing bills of materials Identifying customers Making customers aware of the product Selling the product paying creditors Creating financial statements Managing cash accounts Hiring employees Evaluating employees' job performance Enrolling employees in benefits plans 5 Creating the great business leaders

6 What is Process Modeling? A diagram or map of a business process and the supporting documentation of related characteristics, which identifies the activities performed and the information and product flows between them 6 Creating the great business leaders

7 usiness Process / Data in Flowchart Symbols An Activity A Predefined Process Continuation of the process at the same page at an equal symbol with the same number. Used when a relation arrow crosses another relation arrow A Document A Decision Start End The Start of a Process The End of a Process Off-Page Connector - Process will continue on the next page Representing a Relation Manual Data Item Data (input as outputs) A Database File 7 Creating the great business leaders

8 Rules For BP/Data Symbols Start Symbol used to identify the start of a business process Generate Purchase Order Activities must be described as a verb OK? Yes Decisions have only two possibilities (Yes & No) No Crossing lines are not allowed End If one side of the decision has no further processes defined this symbol has to be used 8 Creating the great business leaders

9 Rules For BP/Data Symbols I Purchase Order Continuation symbol within the same number must be present twice on the same page Name the document Sub-Process Delivery BC 4.04 Predefined Processes always have a relation to level and stream by a number in the line below a sub-process description A Posting of Bonus Off- Page Connector is used to continue a process at the next page or to let the process to flow over at the previous to the next page. If more than one is needed use A, B, C, D Name the data A predefined process must be described in a different flowchart. To make the relation clear between the predefined process and the belonging flowchart a unique alpha numeric number should be assigned to this predefined process. 9 Creating the great business leaders

10 Yes Start Take Order Customer Order OK? Prepare order No Let s check together. rule, rule, and rule Schedule Delivery is it true? Deliver Order End 10 Creating the great business leaders

11 Flowchart with Swimlane >>> Flowmap Let s check together. rule, rule, and rule is it true? 11 Creating the great business leaders

12 Fakultas Ekonomi dan Bisnis Business Process Reengineering Reengineering is the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical, contemporary measures of performance such as cost, quality, service, and speed. 12 Creating the great business leaders 3

13 Why Reengineer? Customers Demanding Sophistication Changing Needs Competition Local Global Change Technology Customer Preferences 13 Creating the great business leaders

14 Fakultas Ekonomi dan Bisnis BPR: STRATEGY* Stakeholder Assessment - shareholders, customers, employees Determine which stakeholder expectations should be met to gain competitive advantage Determine how to redesign to meet expectations Map out IT solutions to support Develop & implement new processes, etc. * Adapted from A.D. Little Inc. 14 Creating the great business leaders

15 Key Steps Fakultas Ekonomi dan Bisnis Select The Process & Appoint Process Team Understand The Current Process Develop & Communicate Vision Of Improved Process Identify Action Plan Execute Plan 15 Creating the great business leaders

16 Benefits From IT Assists the Implementation of Business Processes Enables Product & Service Innovations Improve Operational Efficiency Coordinate Vendors & Customers in the Process Chain BPR Impacts Redesign of processes From mass production to mass customization Cycle time reduction Restructuring organizations 16 Creating the great business leaders

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Program Studi: Manajemen Bisnis Telekomunikasi & Informatika Mata Kuliah: Data Management Oleh: Yudi Priyadi ( DATA MANAGEMENT OVERVIEW )

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