FAKULTAS TEKNOLOGI INDUSTRI The Faculty of Industrial Technology

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1 FAKULTAS TEKNOLOGI INDUSTRI The Faculty of Industrial Technology Program Studi Department Jenjang Pendidikan Programme Kompetensi Lulusan Graduate Competence JURUSAN TEKNIK INDUSTRI Industrial Engineering PROGRAM PASCASARJANA (S) Graduate Study (Master) 1. Perancang system. Pengelola dan pengendali sistem. Pengambil Keputusan 4. Pekerja kelompok 5. Enterpreneur 1. System designer. System manager and controler. Decision maker 4. Team worker 5. Enterpreneur STRUKTUR KURIKULUM/COURSE STRUCTURE MATRICULATION 1 Perancangan Sistem Kerja 1 Work Design Riset Operasi & Aplikasi Komputer 1 OR & Computer Application Statistik dan Aplikasi Komputer 1 Statistics and Computer Application 4 Perencanaan dan Pengendalian Produksi Dasar 1 Basic Production Planning &Control 5 Sistem Manufaktur 1 Manufacturing System 6 Pengantar Teknik Industri dan Soft Skills 1 Intro to Industrial Engineering and Soft Skills Jumlah sks/total of credits 6 SEMESTER I 1 Statistik Industri Lanjut Advanced Industrial Statistics Riset Operasi Lanjut Advanced Operations Research Perencanaan dan Pengendalian Produksi Lanjut Advanced Production Planning & Control 4 Akuntansi Manajerial Managerial Accounting Jumlah sks/total of credits 10

2 SEMESTER IV 1 Tesis Thesis Jumlah sks/total of credits 6 6

3 Course Title : Industrial Ergonomics and Safety No. Kode MK Code Nama Mata Kuliah (MK) Course Title SEMESTER II 1 Aplikasi Ergonomi Industri Applied Industrial Engineering Faktor Manusia dalam Perancangan & Pengembangan Produk Human Factors in Product Design & Development Metodologi Penelitian Research Methodology 4 Pilihan 1 Elective Courses 1 Sks Credits Jumlah sks/total of credits 10 SEMESTER III 1 Ergonomi Makro Macro-Ergonomics Kesehatan & Keselamatan Industri Industrial Health and Safety Engineering Seminar Proposal dan Review Jurnal Journal Review and Proposal Seminar 4 Pilihan Elective Courses Jumlah sks/total of credits 10 Course Title : Strategic Performance Management No. Kode MK Code Nama Mata Kuliah (MK) Course Title SEMESTER II 1 Manajemen Strategi Strategic Management Manajemen Pemasaran dan Hubungan Konsumen Marketing and Customer Relationship Management Metodologi Penelitian Research Methodology 4 Pilihan 1 Elective Courses 1 Sks Credits Jumlah sks/total of credits 10 SEMESTER III 1 Manajemen Performansi Performance Management Financial Engginering Financial Engginering Seminar Proposal dan Review Jurnal Journal Review and Proposal Seminar 4 Pilihan Elective Courses Jumlah sks/total of credits 10

4 Course Title : Quality and Manufacturing Management No. Kode MK Code Nama Mata Kuliah (MK) Course Title SEMESTER II 1 Manajemen Kualitas Quality Management Perancangan Sistem Manufaktur Manufacturing System Design Metodologi Penelitian Research Methodology 4 Pilihan 1 Elective Courses 1 Sks Credits Jumlah sks/total of credits 10 SEMESTER III 1 Teknik Keandalan Reliability Engineering Sustainable Manufacturing Sustainable Manufacturing Seminar Proposal dan Review Jurnal Journal Review and Proposal Seminar 4 Pilihan Elective Courses Jumlah sks/total of credits 10 Course Title : Industrial System Optimizations No. Kode MK Code Nama Mata Kuliah (MK) Course Title Sks Credits SEMESTER II 1 Sistem Dinamik Dynamic System Permodelan Sistem Optimasi Optimization System Modeling Metodologi Penelitian Research Methodology 4 Pilihan 1 Elective Courses 1 Jumlah sks/total of credits 10 SEMESTER III 1 Simulasi Diskrit Discrete Event Simulation Data Mining untuk Bisnis Data Mining for Business Seminar Proposal dan Review Jurnal Journal Review and Proposal Seminar 4 Pilihan Elective Courses Jumlah sks/total of credits 10

5 Course Title : Logistics and Supply Chain Management No. Kode MK Code Nama Mata Kuliah (MK) Course Title SEMESTER II 1 Rekayasa Rantai Pasok Supply Chain Engineering Perancangan Sistem Distribusi dan Transportasi Transportation and Distribution System Design Metodologi Penelitian Research Methodology 4 Pilihan 1 Elective Courses 1 Sks Credits Jumlah sks/total of credits 10 SEMESTER III 1 Teknologi Informasi dalam Rantai Pasok IT for Supply Chain Manajemen Pengadaan dan Material Procurement and Material Management Seminar Proposal dan Review Jurnal Journal Review and Proposal Seminar 4 Pilihan Elective Courses Jumlah sks/total of credits 10

6 TI090XX : Metodologi Penelitian TI090XX : Research Methodology Credits: Semester: I LEARNING OBJECTIVES Mata kuliah ini didesain untuk memberikan pemahaman mengenai penelitian dan mengenalkan berbagai metode penelitian yang yang penting dalam bidang teknik industri. Tujuannya adalah membentuk dasar-dasar penelitian yang akan dilaksanakan oleh mahasiswa. Dengan ketrampilan dan pengetahuan yang diperoleh dari mata kuliah ini, mahasiswa disiapkan untuk mampu melaksanakan penelitiannya serta dapat menjadi knowledgable consumers bagi produk-produk penelitian ilmiah yang ada. This course is designed to provide you with an understanding of research and an introduction to a range of essential research methods in industrial engineering. It forms the basis for all research that students will conduct. Skills developed and knowledge acquired from this course will prepare students to conduct their own research, as well as to be knowledgeable consumers of others' research. COMPETENCY Intrapersonal dan communication skills Ketrampilan memanfaatkan teknologi informasi Penguasaan bahasa Inggirs dan/atau bahasa asing lainnya Intrapersonal and communication skills Proficiency in ICT Proficiency in English and or other language POKOK BAHASAN/SUBJE CTS Pengantar methodology penelitian, Student Centered Learning (SCL), berpikir kritis, Peer Review sebagai cara efektif dalam proses pembelajaran, pemahaman riset, dan motivasi penelitian. Penanganan isu-isu yang bersifat praktis dan konseptual, membedakan Tugas Akhir dan Thesis berdasarkan paradigma yang digunakan, memilih topik penelitian dan mencari literature, dan mind mapping. Berbagai topik yang berhubungan dengan studi pustaka, berbagai gaya penulisan daftar pustaka, penulisan alur argumen, referensi, pengaturan pustaka, dan pengenalan EndNote. Menentukan desain penelitian, macam-macam metode dalam penelitian, dan tutorial proposal penelitian. Penulisan proyek, hasil penelitian, paper, dan presentasi serta

7 bagaimana menyiapkan sebuah presentasi. Session I: Introduction to Research Methodology, Student Centered Learning (SCL), Critical Thinking, peer review as an effective method in learning process, understanding research, research motivation Dealing with practical issues and conceptual issues, distinguishing Final Projects and Thesis based on paradigm used, choosing a research topic and searching the literature, and mind mapping. All about literature review, styles in writing a literature review, write a flow of arguments, referencing, handling literatures, introduction to EndNote. Determining the research design, various methodologies in research, research proposal tutorial. Writing up the project, the result, a paper and all about presentation and how to prepare it. PUSTAKA UTAMA/ REFERENCES 1. Hussey, J. and Hussey, R. (1997) Business Research: A Practical Guide for Undergraduate and Postgraduate Students, Macmillan Business, London.. Cooper, D. R. and Schindler, P. S. (00), Business Research Methods, McGraw Hill, Singapore.. Sekaran, U. (00) Research Methods for Business: A Skill Building Approach, John Wiley & Sons, USA. TI090XX : Perencananaan dan Pengendalian Produksi Lanjut TI090XX : Advanced Production Planning and Control Credits: Semester: I LEARNING OBJECTIVES Mata kuliah ini bertujuan membekali mahasiswa dengan konsep, metode, dan alat bantu dalam perencanaan dan pernjadwalan sumber daya untuk pemenuhan permintaan konsumen dengan biaya yang efektif. Materi yang dibahas meliputi perbedaan-perbedaan dalam sistem perencanaan produksi, teknik-teknik peramalan permintaan, perencanaan penjualan dan operasional, mengelola perencanaan kebutuhan material, mangelola pengadaan untuk permintaan independen, jadwal induk produksi, perencanaan kapasitas, penjadwalan dan urutan pekerjaan, aktifitas kontrol produksi, serta topik-topik lain yang relevan termasuk Just In Time, Theory of Constraint, dan sekilas tentang sistem Enterprise Resource Planning (ERP). The objective of this course is to equip students with

8 concepts, methods, and tools in planning and scheduling of resources to satisfy demand from customers in a cost effective way. The subject covers such materials as differences in production planning systems, demand forecasting techniques, sales and operations planning, managing independent demand inventories, master production scheduling, material requirements planning, capacity planning, scheduling and sequencing of jobs, production activity control, as well as other relevant topics including just in time, theory of constraint, and overview of enterprise resources planning systems. COMPETENCY Keterampilan Manajerial Intrapersonal dan communication skills Perancang sistem Managerial skills Intrapersonal and communication skills System designer POKOK BAHASAN/SUBJECTS PengantarPerencanaan dan Pengendalian Produksi (PPC) dan PPC dalam konteks Supply Chain Management (SCM) Strategi manufaktur dan implikasinya pada PPC, dan kerangka PPC. Proses-proses dalam PPIC:peramalan permintaan, perencanaan operasi dan penjualan, jadwal induk produksi danbill of materials, pengendalian inventory untuk produk independen, MRP, perencanaan kapasitas (rough cut capacity planning and capacity requirement planning). Pengendalian aktifitas produksi (penjadwalan operasi, pengelolaan antrian, input/output kontrol) Teknik PPIC lainnya: JIT, TOC, peranan ERP. Introduction to Production Planning and Control (PPC) and PPC within the context of Supply Chain Management (SCM) Manufacturing strategy and its implications to PPC, PPC framework PPIC Processes: demand forecasting, sales and operations planning, master production schedule and bill of materials, inventory control for independent items, MRP, capacity planning (rough cut capacity planning and capacity requirement planning). Production activity control (operations scheduling,

9 queue management, input/output control) Other PPIC techniques: JIT, TOC, the role of ERP. PUSTAKA UTAMA/REFERENCES 1. Fogarty, D. W., Blackstone, J. H., and Hoffmann, T. R. (1991).Production and Inventory Management nd Ed., South Western Publishing.. Vollmann, T., Berry, W., Whybark, C., and Jacobs, R. (005). Manufacturing Planning and Control Systems for Supply Chain Management Fifth Ed., McGraw-Hill.. Nahmias, S. (000). Production and Operations Analysis, 4 th Ed., McGraw-Hill/Irwin TI090XX : Statistik Industri Lanjut TI090XX : Advanced Industrial Statistics Credits: Semester: I LEARNING OBJECTIVES Memberikan pemahaman mengenai statistik multivariate, pengenalan teknik-teknik multivariate dan contoh aplikasi dalam memecahkan persoalan yang berkaitan dengan data dan eksperimen dimana variabel independent lebih dari satu. To understand about multivariate statistics, to introduce multivariate techniques and example application in solving problems related with data and experiments of more than one independent variables. COMPETENCY Keterampilan memecahkan masalah Keterampilan memanfaatkan teknologi informasi Ketrampilan Sintesis, integrasi, dan perancangan Problem solving Skills Proficiency in ICT Synthesizing, integrating, and designing skills POKOK BAHASAN/SUBJECTS Intro Multivariate analysis Simple LR, Anova, Multiple Linear Regression Model, Logistics Regression Data manipulation, Principal Components, Factor analysis Discrimination analysis Clustering

10 PUSTAKA UTAMA/REFERENCES Applied Multivariate Techniques, subhash sharma, wiley and son Applied multivariate statistics, R Johson and D Wichern, Prentice Hall Statistics for engineers and scientist, Walpole TI090XX : Akuntansi Manajerial TI090XX : Managerial Accounting Credits: Semester: I Learning Objective Akuntansi Manajerial mengupas bagaimana melakukan akumulasi biaya yang terjadi dalam organisasi untuk menyediakan informasi bagi manajemen internal dalam pengambilan keputusan dan pengendalian biaya. Tujuan kuliah ini adalah memberikan untuk memberikan pengetahuan dan ketrampilan bagi mahasiswa untuk memahami konsep-konsep maupun model-model dalam akuntansi manajerial serta aplikasinya di dalam kasus nyata. Managerial Accounting discusses in depth on how to perform costs accumulation involved within an organization to provide information for internal management as decision-making and cost control tool. The course aims to provide students with understanding of concepts and models in managerial accounting and their application in real problems. Competencies Keterampilan manajerial Keterampilan memanfaatkan teknologi informasi Ketrampilan Sintesis, integrasi, dan perancangan Managerial Skills Proficiency in ICT Synthesizing, integrating, and designing skills

11 Pokok Bahasan/ Subject Pengantar Akuntansi Managerial, konsep dan klasifikasi biaya Sistem pembebanan biaya berdasarkan pesanan, sistem pembebanan biaya berdasar proses, sistem pembebanan biaya berdasar aktifitas. Manajemen berbasis aktifitas dan Sistem anggaran berbasis aktifitas. Analisis aktifitas, perilaku dan estimasi biaya, analisis titik impas, penetapan biaya standard dan analisis variannya, sistem anggaran flexible dan analisis variannya. Akuntansi pertanggungjawaban, desentralisasi, penetapan harga transfer. Introduction to Managerial Accounting, cost classification and concept Job order costing, process costing, activity based costing. Activity Based Management and Activity Based Budgeting. Activity analysis, behaviour and cost estimation, Break Even Point, standard cost determination and variance analysis, flexible budgeting system and variance analysis. Accounting reporting, decentralization, transfer price determination. Referensi/ References 1. Hilton, Managerial Accounting, 5th, McGraw Hill, 008. Mowen, H., Management Accounting, 008. Gray & Rickets, Cost & Managerial Accounting, McGraw Hill, 198 TI090XX : Penelitian Operasional Lanjut TI090XX : Advanced Operations Research Credits: Semester: I Learning Objective Mata kuliah ini bertujuan mengenalkan konsep dasar dan metode penyelesaian permasalahan persamaan linear, pemrograman linear serta aplikasi-aplikasi programa linear dalam permasalahan transportasi, penugasan, dan Network Flows Problem. Mahasiswa diarahkan untuk mampu menghitung, menerapkan serta memiliki ketrampilan memecahkan masalah dengan memanfaatkan software yang berkaitan dengan masalah-masalah tersebut. The course aims to introduce the basic concepts and solving methods of linear linear equations, linear programming and its applications on the transportation, assignment, and Network Flows Problem. It builds students capability to compute, apply, and to have proficiency in

12 solving such problems using software application. Competencies Keterampilan memecahkan masalah Keterampilan memanfaatkan teknologi informasi Ketrampilan sintesis, integrasi dan perancangan Problem solving skills Proficiency in ICT Synthesizing, integrating, and designing skills Pokok Bahasan/ Subject Pengantar permodelan yang bersifat deterministik: Linear Programming, konsep matriks dan vektor. Metode penyelesaian: metode grafis, metode simplex Teori Duality Aplikasi linear programming dalam transportasi, penugasan dan Network Problems: Maximal Flow Problem, Minimum spanning tree, Shortest path problem, minimum cost flow Linear programming tingkat lanjut Introduction to deterministic modeling: Linear Programming, matrix and vector concepts. Solving methods: graphical method, simplex method Duality theorem Linear Programming applications in transportation, assignment, and network problems: Maximum flow problem, minimum spanning tree, shortest path problem, minimum cost flow. Advanced linear programming Referensi/ References 1. Winston, Wayne, L. (004). Operations Research: Applications and Algorithms. Thomson Learning, Inc. 4th Edition.. Taha, Hamdy, A. (00). Operations Research: An Introduction. Prentice Hall Education, 7th edition.. Hillier, F. S. And G. J. Lieberman (00). Introduction to Operations Reserach. McGraw-Hill. 4. Bazaraa, Mokhtar S. Linear Programming and Network Flows. John Wiley & Sons Inc, rd Edition. 5. Ravindran and Philips, Don T., (000). Operations Research: Principles and Practice. John Wiley. TI090XX : Aplikasi Ergonomi Industri TI090XX : Applied Industrial Ergonomics Credits:

13 Semester: II LEARNING OBJECTIVES Aplikasi Ergonomi Industri membahas tentang aspek-aspek kemampuan, potensi, dan keterbatasan manusia dalam berinteraksi dengan sistem kerjanya. Juga dibahas dalam mata kuliah ini, implementasi prinsip-prinsip Ergonomi di dalam aplikasi industri. Applied Industrial Ergonomics discusses about human aspects in terms of capabilities, potentials, and limitations when interacting with their working system. Also discussed in this course, the implementation of ergonomics principles in industrial applications. COMPETENCY POKOK BAHASAN/ SUBJECTS Ketrampilan Sintesis, integrasi, dan perancangan Perancang sistem Keterampilan manajerial Synthesizing, integrating, and designing skills System designer Managerial skills Dasar-dasar ergonomi dan perkembangan kedepannya. Human centered/integrated design, prinsip-prinsip ergonomi dalam aplikasi industri, antropometri teknik, keletihan dan daya tahan (cardiovascular), Biomekanik kerja. Model manipulatif (kinesiology), model berbasis lingkungan (eksternal), model kognitif (pikiran). Interaksi manusia komputer/ usability analysis. Ergonomi informasi. Basic ergonomics and future development. Human centered/ integrated design, Ergonomics principles in industrial application, engineering anthropometry, fatigue and endurance (cardiovascular), and Biomechanics of Work. Manipulative model (kinesiology), environmental model (external), cognitive model (thought). Human computer interaction/ usability analysis Information Ergonomics. PUSTAKA UTAMA/ 1. Konz, Stephan. Work Design: Industrial Ergonomics. Scottsdale, Arizona: Publishing Horizons, Inc., Lehto, M. R and Buck, J.R. Intoduction to Human Factors and Ergonomics for Engineers. New York, Stanton, N., Hedge, A., Brookhuis, K., Salas, E., and Hendrick, H. Handbook of Human Factors and Ergonomics Methods. CRC Press, 005.

14 REFERENCES 4. Tayyari, Fariborz and Smith, James L. Occupational Ergonomics:Principles and Applications. London : Chapman & Hall, Granjean, E. Fitting the Task to the Man: an Ergonomic Approach. London: Taylor & Fabrics Ltd., Huchingson, Dale R. New Horizons for Human Factors in Design. New York:McGraw-Hill Book company, Pulat, B. Mustafa. Fundamentals of Industrial Ergonomics. Englewood Cliffs, N.J.: Prentice-Hall, Sanders, M.S. and McCormick, E.J. Human Factors in Engineering and Design. New York: McGraw-Hill Inc., 199. TI090XX : Faktor Manusia dalam Perancangan &Pengembangan Produk TI090XX : Human Factors in Product Design & Development Credits: Semester: II LEARNING OBJECTIVES Manusia sebagai pengkonsumsi produk merupakan faktor paling penting dalam perancangan produk. Mata kuliah ini bertujuan untuk memberikan pemahaman mengenai bagaimana merancang produk dengan mempertimbangkan faktor manusia baik secara kognitif maupun psikomotorik. Akan dibahas pula tentang bagaimana mengidentifikasi peluang-peluang pengembangan produk inovatif, menerjemahkan perilaku konsumen dalam Voice of Customer dan mentransformasikannya dalam wujud produk jadi, serta memahami trade off antara biaya dan kualitas dalam spesifikasi produk. Human being as the products consumer is the most important factor of product design. The course aims to deliver understanding on how to design industrial product by considering human factors, including cognitive and psychomotoric. It also provides students with techniques to identify opportunities of innovative product development, to translate customers behaviour into Voice of Customer and transform it into a finished product, as well as to understand the trade off function of cost and quality in product spesification. COMPETENCY Ketrampilan Sintesis, integrasi, dan perancangan Perancang sistem Keterampilan manajerial Synthesizing, integrating, and designing skills System designer

15 POKOK BAHASAN/ SUBJECTS Managerial skills Pengertian produk industri dan perancangan produk baru. Perilaku manusia dan perancangan produk, desain ergonomi dalam perancangan produk, dan Kansei engineering sebagai strategi pengembangan produk berbasis ergonomi. Ethnography: observasi perilaku dan kebutuhan tersembunyi konsumen, Quality Function Deployment (QFD). Fase-fase perancangan produk: - Fase 0: Perencanaan produk - Fase 1: Pengembangan konsep dan inovasi - Fase : Perancangan tingkatan sistem - Fase : Perancangan detail produk - Fase 4: prototyping - Fase 5: Pengujian dan perbaikan Studi kasus. Industrial product definition and new product design. Human behaviour and product design, ergonomic design in product design, Kansei engineering as an ergonomic based strategy in product development. Ethnography: behaviour observation and hidden needs of customers. Phases in product design: - Phase 0: Product planning - Phase 1: Innovation and concept development - Phase : Design of system detail - Phase : Design of product detail - Phase 4: prototyping - Phase 5: Testing and evaluating Case studies. PUSTAKA UTAMA/ REFERENCES 1. Ulrich, K.T. and Eppinger, S.D. Product Design and Development. New York: McGraw-Hill, Inc., Loch, C. and Kavadias, S. (008) Handbook of New Product Development Management. Elsevier. Annacchino, M. (00) New Product Development From Initial Idea to Product Management. Elsevier. ISBN : Cross, Nigel. Engineering Design Methods: Strategies for Product Design. New York; John Wiley & Sons, Roozenburg, NFM and J. Eekels. Product Design: Fundamentals and Methods. Chicester: John Wiley & Sons, Urban, Glen L. and John R. Hauser. Design and Marketing of New Products. Englewood Cliffs, NJ : Prentice-Hall Inc., Wright, Ian. Design Methods in Engineering and Product Design.

16 London: McGraw-Hill Co., TI090XX : Ergonomi Makro TI090XX : Macro Ergonomics Credits: Semester: III Learning Objective Mata kuliah ini juga disebut socio-technical study, mempelajari interface antara manusia dan teknologi. Misalnya studi tentang dampak teknologi terhadap hubungan sosial dan organisasi. Tujuan dari mata kuliah ini adalah menciptakan suatu sistem kerja yang harmonis sehingga berdampak pada peningkatan produktivitas, kepuasan kerja, kesehatan dan keselamatan kerja, dan komitmen pegawai. Also called socio-technical study, this course studies the interface between society and technology. For example the study of the impacts of technology for social relationships and institution. It aims to create fully harmonized work system, which result in improved productivity, job satisfaction, health & safety, and employee commitment. Competencies Perancang sistem Keterampilan memanfaatkan teknologi informasi Ketrampilan Sintesis, integrasi, dan perancangan System designer Proficiency in ICT Synthesizing, integrating, and designing skills Pokok Bahasan/ Subject Pengantar ergonomi makro Konsep pemodelan sistem dan Simulasi sistem dinamik, Participatory concept and The Team Analisa system kerja dengan SAT (System Analysis Tool) dan MAS (Macroergonomics Analysis of Structure) Klaster Industri sebagai contoh studi kasus Ergonomi Makro Macroergonomics methods: - Macroergonomics Organizational Questionnaire Survey (MOQS) - HITOP Analysis (High Integration of Technology, Organization, and People) - The CIMOP system (Computer Integrated Manufacturing, Organization, and People) - Anthropotechnology; terdiri atas: physical anthropology/ body dimension, cultural anthropology/ value system, cognitive anthropology/ cognitive model.

17 - Macroergonomic Analysis dan Design (MEAD) - TOP Modeler Introduction to Macro Ergonomics System modeling conceptand Dynamics System Simulation, Participatory concept and The Team Work System Analysis using SAT (System Analysis Tool) and MAS (Macroergonomics Analysis of Structure) Industrial cluster as a case study of Macro Ergonomics Macroergonomics methods: - Macroergonomics Organizational Questionnaire Survey (MOQS) - HITOP Analysis (High Integration of Technology, Organization, and People) - The CIMOP system (Computer Integrated Manufacturing, Organization, and People) - Anthropotechnology; terdiri atas: physical anthropology/ body dimension, cultural anthropology/ value system, and cognitive anthropology/ cognitive model. - Macroergonomic Analysis dan Design (MEAD) - TOP Modeler Referensi/ References 1. Lehto, M. R. et al (008) Introduction and Human Factors and Ergonomics for Engineers.. Lewis, G. (006) Organizational Crisis Management, The Human Factor. Auerbach Publications. Pierre, M., et al (008) Crisis Management in Acute Care Settings. Human Factors and Team Psychology in a High Stakes Environment. 4. Stanton, N., et al (005) Handbook of Human Factors and Ergonomics Method. CRC Press. TI090XX : Sistem Kesehatan dan Keselamatan Kerja TI090XX : Industrial Safety and Health Engineering Credits: Semester: III LEARNING Mata kuliah ini bertujuan untuk memberikan pemahaman mengenai standard dan prosedur K dalam industri, mengidentifikasi resiko kerja, menangani resiko potensial dan merancang langkah penanggulangan. Mata kuliah ini memberikan kemampuan untuk merancang sebuah sistem K. This course is designed to provide students with understanding of

18 OBJECTIVES standards and prosedures of health and safety environment, work risk identification, how to handle potential risks and preventive actions in dealing with such risks. It builds students skills to design a safety management system. COMPETENCY Kemampuan mengakomodasikan isu lingkungan dan keberlanjutan Perancang sistem Keterampilan manajerial Ability to accommodate environmental issues & sustainabilities System designer Managerial skills POKOK BAHASAN/ SUBJECTS PUSTAKA UTAMA/REFERE NCES Sistem manajemen K Kerugian akibat kecelakaan dan efek domino, bahaya dan bagaimana mengontrol bahaya, sumber-sumber bahaya. Keandalan manusia, analisa K, kajian resiko K. Peringatan dini dan evakuasi K dan system informasi, permodelan dan simulasi K, K dalam transportasi. Safety Management System Accident Losses and The Domino Effects, Hazards and how to control, source of hazards. Human Reliability, Safety Analysis, Safety Risk Assessment Early warning system and evacuation Safety and information system, safety modeling and simulation, safety in transportation. 1. Asfahl, C.Ray. (1999). Industrial Safety and Health Management, fourth edition. Prentice Hall, New Jersey.. Hammer, Willie & Price, Dennis. (001).Occupational Safety Management and Engineering, fifth edition. Prentice Hall, New Jersey. TI090XX : Manajemen Strategi TI090XX : Strategic Management Credits: Semester: II Mata kuliah memberikan pemahaman mengenai kumpulan gagasangagasan dalam manajemen strategi, mengeksplorasi kekuatan dan kelemahan dari tiap gagasan tersebut, serta memahami model

19 LEARNING OBJECTIVES terbaru yang diimplementasikan dalam perancangan strategi korporasi. Mata kuliah ini akan menggali lebih dalam kumpulan gagasan-gagasan yang ada tersebut, termasuk asumsi yang digunakan, model, kekuatan, kelemahan dan implementasinya. The course provides students with understanding of various thoughts in strategic management. It explores the strengths and weaknesses of each thought, and understand the latest models implemented in corporate strategic design. Through this course, students will learn that school of thought, including base assumptions, models, strengths, weaknesses, and the implementation. COMPETENCY POKOK BAHASAN/ SUBJECTS Keterampilan sintesis, integrasi, dan perancangan Keterampilan manajerial Ketrampilan memecahkan masalah Synthesizing, integrating, and designing skills Managerial skills Problem solving skills Pengantar manajemen strategi, perumusan visi dan misi. Formulasi strategi: kajian lingkungan eksternal dan internal Strategi generic, fitting strategy, perencanaan strategis. Model manajemen strategi saat ini, strategi Blue Ocean. Implementasi dan evaluasi strategi. Introduction to strategic management, vision and mission formulation. Strategic formulation: external and internal factor evaluation. Strategy generic, fitting strategy, and strategic planning. Current models of strategic management, and Blue Ocean strategy. Strategy implementation and evaluation. PUSTAKA UTAMA/ REFERENCES 1. Strategic Management: Davids. Strategic Management: Thompson. Strategy Safari : Mintzberg 4. Strategy Focus Organization: Kaplan and Norton 5. The discipline of market leader : Tracy and Wiersema 6. Blue ocean strategy: Chan Kim and Mauborgne TI090XX : Man. Pemasaran dan Customer Relationship TI090XX : Marketing and Customer Relationship Man.

20 Credits: Semester: II LEARNING OBJECTIVES Mata kuliah ini mengajarkan tentang proses dasar dalam management pemasaran produk/jasa yang meliputi proses segmentasi, targetting, positioning (STP), konsep mix marketing, strategi harga dan strategi pemasaran produk dalam setiap tahapan siklus hidup maupun untuk pengembangan produk baru. Selain itu, mata kuliah ini membahas tentang konsep bagaimana memuaskan konsumen dan membuat program loyalitas dan retensi konsumen dengan strategi CRM yang berbasis konsep new wave marketing. The course provides student with knowledge and understanding basic process in product/services marketing management in which includes: segmentation process, targeting, positioning, mix marketing concepts, pricing strategy and product marketing strategy in each stage of life cycle for new product development. Also discussed in this course are the concept of how to deliver customers satisfaction with customer relationships and marketing strategy of which based on new wave marketing. COMPETENCY POKOK BAHASAN/ SUBJECTS Keterampilan sintesis, integrasi, dan perancangan Keterampilan manajerial Intrapersonal dan kemampuan berkomunikasi Synthesizing, integrating, and designing skills Managerial skills Intrapersonal and communication skills Pengantar manajemen pemasaran Proses segmentasi, targetting, dan penempatan produk (STP), dan penerjemahan STP dalam strategi mix marketing. Perilaku konsumen, mengukur kepuasan konsumen. Pengantar Customer Relations and Marketing (CRM) dan hubungannya dengan ERP Dasar-dasar dan strategi pemasaran berbasis web. Introduction to marketing management Segmentation, targeting, and positioning process (STP), and STP interpretation into mix marketing strategy. Customer behavior, measuring customer satisfaction Introduction to CRM and its relationship with ERP Basic concepts of and web marketing strategy. PUSTAKA 1. Kotler, Phillips (000). Marketing Management, milenium

21 UTAMA/ REFERENCES edition, PHI.. Al Ries, Jack Trout (1989). Bottom-Up Marketing, Mc. Graw Hill International Editions marketing Series. TI090XX : Manajemen Performansi TI090XX : Performance Management Credits: Semester: III LEARNING OBJECTIVES Mata kuliah ini memberikan pemahaman mengenai konsep-konsep sistem manajemen pengukuran kinerja. Mata kuliah ini juga membangun kemampuan mahasiswa dalam perancangan sistem pengukuran kinerja terintegrasi yang seharusnya tidak hanya mempertimbangkan aspek finansial saja, tetapi juga aspek-aspek non finansial seperti kualitas, inovasi, konsumen, dan keandalan operasional, yang dipercaya juga turut meningkatkan profitabilitas, market share, dan operasi yang efektif dalam suatu perusahaan. This course enables students to understand the concepts of performance management system. It builds students skills in designing integrated performance measurement system, that should consider not only financial aspects, but also non financial aspects such as quality, innovation, customers, and operations reliability. Those aspects are believed, to support the increase of profitability, market share, and effective operation of a company. COMPETENCY POKOK BAHASAN/ Ketrampilan Sintesis, integrasi, dan perancangan Perancang sistem Keterampilan manajerial Synthesizing, integrating, and designing skills System designer Managerial skills Pengantar manajemen performansi Konsep manajemen performansi dan model-model pengukuran kinerja Konsolidasi indikator kinerja, integrasi sistem pengukuran kinerja perusahaan dan sistem pengukuran kinerja karyawan. Penetapan target, dan perangkat lunak performance management. Sistem pengukuran kinerja untuk organisasi non profit, sistem pengukuran kinerja untuk rantai pasok, dan sistem pengukuran

22 SUBJECTS kinerja untuk klaster industri. Introduction to performance management. Performance management concepts and performance measurement models. Work indicator measurement, integrating corporate performance measurement and employee performance measurement. Target setting, and performance management software. Performance measurement system for non-profit organization, performance measurement system for supply chain, and performance meaurement system for industrial cluster. PUSTAKA UTAMA/ REFERENCES 1. Balanced Scorecard : Kaplan and Norton. Strategic Focused Organization : Thompson. Performance Measurement Questionnaire: Nanni et al TI090XX : Financial Engineering TI090XX : Financial Engineering Credits: Semester: III LEARNING OBJECTIVES Financial engineering merupakan multidisiplin yang mencakup teori finansial, metode-metode engineering, matematika, dan praktek pemrograman komputer. Mata kuliah ini dirancang sebagai pengenalan terhadap teori financial engineering dan aplikasinya yang berfokus pada prinsip-prinsip keuangan korporasi dan ilmu investasi seperti cash flow stream, risk aversion, pricing of firms dan instrumeninstrumen keuangan, interest rate term structure, fixed income instruments duration, bond portfolio immunization, dan teori portfolio the Markowitz mean variance. Financial engineering is a multidisciplinary field involving financial theory, the methods of engineering, the tools of mathematics, and the practice of programming. The course aims to introduce the theory of financial engineering and its applications which focus on the principles of corporate finance and investment science such as cash flow stream, risk aversion, pricing of the firms and finance instruments, interest rate term structure, fixed income instruments duration, bond portfolio immunization, and the Markowitz mean-variance portofolio theory. Ketrampilan sintesis, integrasi, dan perancangan Perancang sistem Keterampilan manajerial

23 COMPETENCY Synthesizing, integrating, and designing skills System designer Managerial skills POKOK BAHASAN/ SUBJECTS Keuangan dan financial engineering Investasi dan sumber pendanaan, prinsip bunga, nilai saat ini dan nilai masa depan stream, internal rate of return, cost of capital, dan teknik dasar membangun model finansial. Aplikasi: capital budgeting, optimal portfolios, dynamic cash flow processes, optimal management, the harmony theorem, evaluation of a firm. Pengembalian aset, variable random, pengembalian random, portfolio rataan dan variansi, the feasible set, model Markowitz, the two fund theorem, inclusion of risk free asset, the one-fund theorem Model capital asset pricing. Finance and financial engineering Investment and funding sources, the principle of interest, present and future value of streams, internal rate of return, cost of capital, and the basic techniques to build financial model. Application: capital budgeting, optimal portfolios, dynamic cash flow processes, optimal management, the harmony theorem, evaluation of a firm. Asset returns, random variables, random returns, mean and variance portfolio, the feasible set, the Markowitz model, the two fund theorem, inclusion of risk free asset, and the one-fund theorem Capital asset pricing model. PUSTAKA UTAMA/ REFERENCES 1. Beamont, P. H. (004). Financial Engineering Principles. New Jersey, John Wiley & Sons.. Brealey, R. A., S. C. Myers, et al. (008). Corporate Finance. New York, Mc Graw Hill Book Publisher.. Gunarta, I. K. (008). Financial Modelling dengan Menggunakan Excel dan Crystal Ball. Surabaya, Jurusan Teknik Industri. 4. Gunarta, I. K. (008). Financial Model: Panduan untuk Membangun dan Mengintepretasikan Laporan Keuangan. Surabaya, Jurusan Teknik Industri ITS. TI090XX : Sustainable Manufacturing TI090XX : Sustainable Manufacturing Credits: Semester: II

24 LEARNING OBJECTIVES Mata kuliah ini didesain untuk memberikan pemahaman kepada mahasiswa mengenai isu-isu sustainabilty, konsep dan ruang lingkup dari Sustainable Manufacturing (SM), strategi-strategi dalam SM, dan alat-alat yang biasa digunakan dalam SM. Saat ini, mengintegrasikan sustainability ke dalam bisnis proses akan manambah total kinerja bisnis dan daya saing. Ketrampilan dan pengetahuan yang diperoleh dari mata kuliah ini akan mempersiapkan mahasiswa untuk menjadi sarjana teknik yang sadar lingkungan dan peka terhadap permasalahan lingkungan serta mampu memecahkan masalahmasalah tersebut dan meningkatkan kinerja industri. This course is designed to provide students with an understanding of sustainability issues, the concepts and the scope of SM, the strategies in SM, the management approaches in SM, and tools commonly used in SM. In the current situation, integrating sustainability into business process will enhance business s total performance and competitiveness. Skills developed and knowledge acquired from this course will prepare students to be environmentally conscious engineers who are sensitive to environmentally related problems and capable to solve those problems and enhance total performance of industries. COMPETENCY POKOK BAHASAN/ Kemampuan mengakomodasikan isu lingkungan dan keberlanjutan Perancang sistem Keterampilan manajerial Ability to accommodate environmental issues & sustainabilities System designer Managerial skills Pengantar Sustainability, global warming dan permasalahan lingkungan lainnya, isu-isu sustainability makro Konsep-konsep Sustainable Manufacturing, ruang lingkup, strategi dan regulasi yang berhubungan dengan Sustainable Manufacturing. Life Cycle Management (LCM), Life Cycle Engineering (LCE): Desain untuk Lingkungan, Desain untuk Manufaktur, dan Desain untuk Perakitan. Life Cycle Assessment (LCA), and Life Cycle Costing (LCC), Product Data Management (PDM, Technical Support Upgrading, penggunaan ulang, manufaktur ulang, dan daur ulang. Introduction to Sustainability, global warming & other environmental problems, macro sustainability issues.

25 SUBJECTS Concepts of sustainable manufacturing, scope of sustainable manufacturing, strategies of sustainable manufacturing, regulations related to sustainable manufacturing. Life Cycle Management (LCM), Life Cycle Engineering (LCE): Design for Environment, Design for Manufacturing, and Design for Assembly. Life Cycle Assessment (LCA), and Life Cycle Costing (LCC), Product Data Management (PDM, Technical Support Upgrading, Reuse, Remanufacturing, Recycling. PUSTAKA UTAMA/ REFERENCES 1. Billatos, S.B. and Basaly, N.A. (1997) Green Technology and Design for the Environment, Taylor & Francis. Curran, M.A. (1996) Environmental Life-Cycle Assessment, McGraw-Hill. Fiksel, J. (1997) Design for Environment Creating Eco Efficient Products andprocesses, McGraw Hill 4. Hines, P. and Taylor, D. (000) Going Lean, Lean Enterprise Research Centre, UK. 5. Steinhilper, R. (1998) Remanufacturing: The Ultimate Form of Recycling, Fraunhofer IRB Verlag, Stuttgart 6. Proceeding of CIRP International Seminar on Life Cycle Engineering, TI090XX : Permodelan Sistem Optimasi TI090XX :Optimization System Modeling Credits: Semester: II Learning Objectives Tujuan dari mata kuliah ini adalah memberikan pemahaman teknikteknik metaheuristic untuk menyelesaikan masalah optimasi. The course aims to provide students with understanding metaheuristics techniques to solve optimization problems. Competencies Keterampilan memecahkan masalah Keterampilan memanfaatkan teknologi informasi Ketrampilan analisis Problem solving skills Proficiency in ICT Analytical skills Pokok Bahasan/ Pendahuluan metaheuristic

26 Subject Metaheuristics: Genetic Algorithm, Simulated Annealing, Tabu Search, Particle Swarm, Ant Colony Optimization, Harmony Search algorithm dan aplikasi-aplikasinya. Introduction to Metaheuristics Metaheuristics: Genetic Algorithm, Simulated Annealing, Tabu Search, Particle Swarm, Ant Colony Optimization, Harmony Search algorithm and their applications. Referensi/ References 1. J. Dreo A. Petrowski,P. Siarry E. Taillard,Metaheuristics for Hard Optimization, Methods and Case Studies, springer. Karl F. Doerne,Metaheuristics Progress in Complex Systems optimization, springer.. Fred Glover, Gary A. Kochenberger, HANDBOOK OF METAHEURISTICS, Kluwer TI090XX : Sistem Dinamik TI090XX : Dinamic System Credits: Semester: II Learning Objectives Memberikan perspektif pendekatan metodologi Sistem Dinamik dalam memecahkan permasalahan sistem yang kompeks, membangun kemampuan memodelkan permasalahan-permasalahan kompleks, mensimulasikan model, memvalidasi model, menganalisa dan membuat skenario kebijakan yang sesuai dengan tujuan system. Mata kuliah ini juga memberikan kemampuan untuk melihat sebuah permasalahan secara menyeluruh sehingga dapat melahirkan kebijakan-kebijakan dalam melakukan penyikapan atas permasalahan kompleks tersebut. To give an overview of Dynamic System approach methods in solving system complex problems, to develop students ability to model complex problems, simulate the models, validate the models, to analyze and to develop improvement scenarios related to the system purpose. It also provides students with practices on how to view a problem comprehensively in taking actions regarding the complex problem. Competencies Keterampilan memecahkan masalah Perancang Sistem Ketrampilan Sintesis, integrasi, dan perancangan

27 Problem solving skills System designer Syntetical, integrating, and designing skills Pokok Bahasan/ Subject Konsep dasar metodologi Sistem Dinamik: pengenalan dalam berpikir sistem dan proses permodelannya, struktur dan perilaku sistem dinamik. Batasan sistem, diagram sebab akibat: struktur dan perilaku dalam sistem umpan balik positif-negatif tunggal, struktur dan perilaku dalam umpan balik positif-negatif jamak. Menganalisa masalah-masalah sederhana, pengenalan simulasi: konsep aliran materi dan informasi, persamaan level, persamaan rate, auxiliary, konstanta/parameter dan multiplier. Pengenalan konsep delay material dan informasi dalam sistem, konsep pulse dan step, konsep fungsi, konsep smoothing. Pendekatan sistem dinamik dalam analisa perancangan dan kebijakan Validasi model sistem dinamik, skenario kebijakan, dan analisa sensitivitas. Basic concepts of Dinamic System methodology: introduction in system thinking and modeling process, structure and dinamic system behaviour. System boundary, causal loop diagram: structure and behaviour in single multiple positive and negative feedback loop. Simple problems analysis, simulation introductory: material and information flow concepts, level equation, rate equation, auxiliary, constants/parameters and multiplier. Introduction to the concept of material and information delay in a system, pulse and step concepts, function concepts, smooting concepts. Dinamic system approach in analyzing design and policies. Validation of dynamic system models, policies scenario, and sensitivity analysis. Referensi/ References John D. Sterman : Business Dinamics : Systems Thinking and Modeling for Complex World. Leslie A. Martin : Beginner Modeling Exercises, MIT System Dynamics in Education Project Under the Supervision of Dr. Jay W. Forrester. September 5, 1997 Joseph G. Whelan : Modeling Exercises I, MIT System Dynamics Education Project Under the Supervision of Dr. Jay W. Forrester, May, 1994 Joseph G. Whelan revised by Lucia Breierova, Modeling Exercises II, MIT System Dynamics Education Project Under the Supervision of

28 Dr. Jay W. Forrester January 1, 1997 Jay W. Forrester, System Dynamics, Systems Thinking, and Soft OR, Sloan School of MIT, August 18, 199. Bell, J.A., and Senge, P.M. Enhancing refutability. In: Legasto, A.A. Jr.; Forrester, M.W.; and Lyneis, T.M., eds. System Dynamics. Elsevier North-Holland, 1980 TI090XX : Data Mining untuk Bisnis TI090XX : Data Mining for Business Credits: Semester: III Learning Objectives Membahas teknik-teknik dalam data mining,kasus-kasus di mana data mining bisa diterapkan, mengenalkan pemakaian software untuk implementasi. Tujuan mengenalkan teknik-teknik data mining untuk prediksi, klasifikasi dan clustering, penghitungan dan penerapan untuk bidang perbankan, telekomunikasi dan marketing dengan menggunakan software. The course aims to discuss about data mining techniques and cases in which data mining can be applied, as well as to introduce the use of software for data mining application. Data mining techniques provides a prediction, classification and clustering, which can be applied in banking, telecommunication, and marketing with the help of software. Competencies Keterampilan memecahkan masalah Keterampilan memanfaatkan teknologi informasi Ketrampilan Sintesis, integrasi, dan perancangan Problem solving skills Proficiency in ICT Synthesizing, integrating, and designing skills Pokok Bahasan/ Subject Pendahuluan, data preprocessing. Pengklusteran dan analisis diskriminan. Neural network, decision tree, support vector machine. Heuristic dalam data mining Kernel data mining. Introduction and data preprocessing Clustering and discriminants analysis Neural network, decision tree, support vector machine. Heuristics in data mining Data mining Kernel

29 Referensi/ References Intro to business data mining, David olson, Yong shi Data Mining teknik pemanfaatan data untuk keperluan bisnis,budi santosa, Graha Ilmu007 Data Mining Terapan dengan matlab (budi santosa, 007), Graha Ilmu Introduction to Data Mining, Pang-Ning Tan, Michael Steinbach, Vipin Kumar, Prentice Hall Advanced data Mining Techniques, David L. Olson Dursun Delen, e-book Mastering data Mining, the art and science of CRM (Michael J Berry, Gordon S TI090XX : Supply Chain Engineering TI090XX : Supply Chain Engineering Credits : Semester: II Learning Objective Supply chain engineering terkait dengan analisis dan perancangan sistem aliran material dan informasi di sepanjang supply chain untuk menciptakan utilitas waktu dan tempat secara efisien. Mata kuliah ini bertujuan untuk memberikan keterampilan analisis dan perancangan jaringan supply chain pada tingkat menengah sampai lanjut. Supply chain engineering is highly related to the material and information flow system and design in a supply chain to efficiently utilize time and space. This course aims to form students skills in designing and analyzing supply chain network in medium and advanced stages. Competencies Keterampilan sintesis, integrasi, dan perancangan Keterampilan manajerial Keterampilan dalam perancangan sistem Synthetizing, integrating, and designing skills Managerial skills System designer

30 Pokok Bahasan/ Subject Referensi/ References Pengantar supply chain engineering Aspek-aspek strategi dan design dalam supply chain (efficiency vs. responsiveness, postponement, modularity, commonality) Inventory pooling effect pada perancangan jaringan, manajemen inventory terintegrasi untuk smooth demand Manajemen permintaan, pricing/revenue management Closed loop supply chain, manajemen suplai, dan contract dalam rantai pasok. Introduction to supply chain engineering. Strategic aspects and designing in supply chain (efficiency vs. Responsiveness, postponement, modularity, commonality). Inventory pooling effects in a network design, integrated inventory management for smooth demand. Demand management, pricing/revenue management. Closed loop supply chain, supply management, and contracts in supply chain. 1. Chopra, S., and Meindl, P. (007). Supply chain management: Strategy, planning, and operations, rd Edition. New Jersey - Prentice-Hall.. Simchi-Levi, D., Kaminski, P., and Simchi-Levi, E. (000). Designing and managing the supply chain: Concept, strategies, and case studies. Irwin McGraw-Hill. TI090XX : Manajemen Material dan Pengadaan TI090XX : Procurement and Material Management Credits: Semester: III LEARNING Procurement & material Management mencakup materi yang terkait dengan pengadaan material dan manajemen material dari supplier sampai dengan di dalam proses produksi. Aktifitas meliputi perencanaan pengadaan material dan teknik-teknik perencanaan pengadaan. Metode-metode pemilihan dan evaluasi supplier. Tujuan mata kuliah ini adalah untuk memperdalam konsep pengadaan dan manajemen material dan model-model yang terkait dengan masalah tersebut. Dan membahas studi kasus dari journal-journal yang relevan. The course includes the topics related to the material procurement and management, from suppliers to the production process. It also includes material procurement planning and the techniques of procurement

31 OBJECTIVES planning. It aims to discuss in depth about procurement concept and material management as well as related models in this topic. Case studies and relevant journals will be discussed in this course for enrichment. COMPETENCY POKOK BAHASAN/ SUBJECTS Keterampilan sintesis, integrasi, dan perancangan Keterampilan manajerial Perancang sistem Synthesizing, integrating, and designing skills Managerial skills System designer Pengantar sistem produksi dan konteks perencanaan dan pengendalian produksi. Peramalan permintaan, perencanaan produksi aggregat, pengelolaan persediaan. Jadwal induk produksi, perencanaan kebutuhan bahan, perencanaan kapasitas, pengendalian aktifitas produksi. Beberapa teknik lain: Just In Time, Theory of Constraint Pengenalan ERP, dan pengenalan CPFR dalam konteks SCM Introduction to production system and production planning and control context. Demand forecasting, aggregate production planning, inventory management. Production master plan, material requirements planning, capacity planning, production activity control. Other techniques: Just In Time, Theory of Constraint Introduction to ERP and CPFR in SCM context PUSTAKA UTAMA/ REFERENCES 1. Arnold, J.R.T., dan Chapman, S.N., (004), Introduction to Material Management, Fifth Edition, Pearson Prentice-Hall, Upper Saddle River, New Jersey. Dobler, D. W., Burt, D.N., and Lee, Jr., L., (1990), Purchasing and Materials Management Text and Cases, Fifth Edition, McGraw-Hill International Edition, Singapore. Tersine, Richard J., (1994), Principle of Inventory and Materials Management, Fourth Edition, Prentice-Hall International, London 4. Vollmann, T., Berry, W., Whybark, C., and Jacobs, R. (005). Manufacturing Planning and Control Systems for Supply Chain Management Fifth Ed., McGraw-Hill. TI090XX : Manajemen Logistik dan Rantai Pasok