DAFTAR PUSTAKA. Pemakai, Kompak, Jan-April, hal Imam Ghozali, 2001, Aplikasi Analisis Multivariate dengan Program SPSS,

56 DAFTAR PUSTAKA Astuti, Sri, 2003, Pengaruh Diversitas Kemanfaatan Dan Lingkup Pengenmbangan Kemanfaatan Teknologi Informasi Terhadap Kepuasan Pemakai, Kompak, Jan-April, hal. 94-117. Imam Ghozali, 2001, Aplikasi Analisis Multivariate dengan Program SPSS, Cetakan Keempat, Badan Penerbit Universitas Diponegoro, Semarang. Indarti dan Kentris, (2001), Faktor Faktor yang Mempengaruhi Intensitas Penggunaan Sistem Informasi Akuntansi, Jurnal Akuntansi dan Manajemen, Desember, Hal 83 93. Kotler, Philip, 2002, Manajemen Pemasaran, Edisi Millenium, Penerbit Prehalindo, Jakarta. Suharyadi, dan Purwanto, 2009, Statistika, Edisi Dua, Buku Dua, Penerbit Salemba Empat, Jakarta. Supriyanto, Aji, 2005, Pengantar Teknologi Informasi, Edisi Pertama, Salemba Infotek, Jakarta. Wahyu Meiranto, 2003, Pengaruh Pemanfaatan Teknologi Informasi Terhadap Kepuasan Pemakai: Ketidakpastian Tugas Sebagai Variabel Moderating, Universitas Diponegoro. Wijayanti, L.E. dan Solichin, M. (2002), Pengaruh Partisipasi Dalam Pengembangan Sistem Informasi: Ketidakpastian Tugas Sebagai Variabel Moderasi, KOMPAK, Nomor 13, Januari April 2005, hal: 69-88. www.google.com

57 LAMPIRAN 1 KUESIONER PENELITIAN Responden Yth, Saya Natalia Mahasiswa Universitas Mercu Buana Fakultas Ekonomi & Bisnis Jurusan Manajemen S1.Pada saat ini dlm pembuatan skripsi,bermaksud agar teman-teman untuk mengisi kuisioner ini. Dengan partisipasi yg teman berikan,sangat membantu dalam menyelesaikan skripsi yg saya kerjakan saat ini. Dengan partisipasi yg teman-teman berikan,saya ucapkan terima kasih. Ket.: (SS) Sangat Setujuh, (S) Setujuh, (RR) Ragu-ragu, (TS) Tidak Setujuh, (STS) Sangat Tidak Setujuh,dan pilih salah satu kemudian di beri ceklist ( ). Universitas/Fakultas : Contact Number : Pernyataan SS S RR TS STS A. Pemanfaatan Teknologi Informasi 1. Saya menggunakan internetsetiap melakukan aplikasi bisnis 2. Disekitar saya banyak yang menggunakan internet 3. Internet membuat kegiatan saya lebih efektif 4. Banyak manfaat yang saya peroleh dari teknologi informasi 5. Saya sudah menggunakan internet dalam jangka panjang 6. Melalui internet pengetahuan saya dapat bertambah 7. Perubahan teknologi informasi yang semakin berkembang membuat saya mengikuti era globalisasi 8. Internet dapat menjadi teman disaat saya kesepian 9. Teknologi informasi memenuhi kebutuhan saya dalam memperoleh aplikasi bisnis 10. Fasilitas yang teknologi informasi berikan membuat saya tidak sulit untuk memperoleh informasi yang dibutuhkan B. Ketidakpastian Tugas 11. Gangguan pada sistem jaringan internet yang terkadang menghambat saya dalam melakukan aktifitas borwosing 12. Cuaca buruk mempengaruhi jaringan signal saya agak sulit membuka aplikasi bisnis 13. Perubahan sistem lama ke sistem baru membuat

58 saya harus beradaptasi dengan program yang baru 14. Petunjuk pemakaian yang ada pada aplikasi bisnis terkadang membuat saya tidak mengerti 15. Tingkat kesalahan pada sistem jaringan teknologi mengurangi hasil kinerja saya C. Kepuasan Pemakai 16. Tampilan dan model pada aplikasi dalam teknologi informasi membuat saya menyukainya 17. Aplikasi yang terdapat di dalam teknologi informasi sangat lengkap saya tidak sulit untuk memperolehnya 18. Kapan saja saya dapat bebas menggunakan teknologi informasi 19. Dengan teknologi informasi saya bisa berhubungan komunikasi dengan siapapun 20. Apa yang saya sudah bayar untuk sebuah teknologi informasi serta dengan aplikasi yang di peroleh 21. Aplikasi yang terdapat di dalam internet tidak membuat saya jenuh 22. Saya tidak kecewa dengan mutu dari sebuah aplikasi yang terdapat di dalam teknologi informasi 23. Dimanapun saya dapat melakukan kegiatan aktifitas browsing 24. Jaringan signal yang bagus dapat mengoptimalkan hasil kinerja saya Terima Kasih

59 Responden onden LAMPIRAN 2 INPUT DATA KUESIONER Jawaban Responden : KETIDAKPASTIAN TUGAS Ketidakpastian Tugas KT1 KT2 KT3 KT4 KT5 1 3 2 4 4 5 2 5 4 2 2 3 3 3 4 4 3 4 4 4 5 5 5 5 5 4 4 4 3 3 6 2 1 4 4 4 7 4 4 5 5 5 8 5 5 5 4 4 9 5 5 3 3 3 10 5 5 5 4 4 11 5 5 5 4 4 12 3 1 3 4 5 13 5 5 2 3 4 14 5 4 5 4 4 15 4 4 4 5 4 16 5 5 5 5 2 17 4 3 2 4 4 18 4 5 4 3 2 19 5 4 3 2 5 20 5 3 3 3 2 21 5 4 5 2 2 22 4 3 3 3 3 23 4 4 5 5 5 24 4 4 3 3 4 25 4 4 4 4 3 26 4 4 4 4 3 27 5 4 5 4 4 28 4 4 4 4 3 29 4 3 2 2 4 30 5 3 3 4 5 31 5 4 5 2 2

32 4 5 4 3 2 33 4 4 4 3 4 34 4 4 4 5 4 35 4 3 3 3 3 36 4 3 4 3 4 37 4 4 5 5 5 38 5 4 4 3 3 39 4 3 2 2 4 40 5 5 4 4 4 41 5 5 3 3 3 42 5 4 3 4 4 43 4 4 4 3 4 44 3 3 2 2 3 45 4 4 5 4 3 46 4 5 4 4 4 47 5 5 5 1 5 48 5 4 2 2 3 49 5 5 5 5 5 50 5 5 5 5 5 51 3 4 3 3 3 52 4 4 4 4 3 53 5 5 5 4 5 54 5 5 4 4 4 55 4 5 3 4 4 56 5 5 2 3 4 57 5 5 2 3 4 58 5 4 5 4 3 59 5 4 4 3 2 60 4 4 5 4 3 61 5 5 5 4 4 62 4 4 5 5 5 63 4 3 3 2 4 64 4 5 4 4 4 65 5 4 3 3 4 66 5 4 2 2 4 67 4 3 4 3 2 68 5 5 5 5 5 69 4 3 4 3 4 70 5 5 5 5 5 60

71 5 5 3 4 3 72 4 4 4 3 4 73 5 5 4 4 4 74 5 5 4 4 4 75 4 3 4 3 3 76 3 4 3 2 3 77 4 4 3 2 5 78 4 4 4 3 3 79 5 3 3 2 2 80 5 5 5 1 5 81 4 4 4 4 4 82 4 4 4 3 3 83 3 4 4 3 3 84 5 5 5 1 2 85 3 4 5 4 3 86 4 3 3 2 4 87 5 5 4 4 4 88 4 3 3 2 4 89 4 3 3 2 4 90 4 4 4 5 4 91 5 3 3 4 5 92 5 3 3 4 5 93 4 4 3 3 3 94 4 4 4 3 4 95 4 5 4 3 4 96 4 4 3 3 5 97 5 5 2 2 4 98 5 5 4 4 4 99 4 5 3 3 4 100 5 4 3 2 4 101 5 5 4 4 4 102 5 4 4 3 3 103 4 3 4 3 4 104 4 4 4 3 4 105 4 3 3 4 4 106 3 4 5 4 3 107 5 3 3 3 4 108 4 3 3 4 5 61

62 Jawaban Responden : PEMANFAATAN TEKNOLOGI INFORMASI Pemanfaatan Teknologi Informasi Responden PTI 1 PTI 2 PTI 3 PTI 4 PTI 5 PTI 6 PTI 7 PTI 8 PTI 9 PTI 10 1 4 4 4 4 5 5 5 4 4 3 2 4 4 4 4 4 3 3 4 3 4 3 4 4 4 4 4 4 4 3 3 4 4 4 4 4 4 5 4 4 4 4 4 5 4 4 4 4 4 5 5 5 5 5 6 5 5 5 5 5 5 5 2 4 4 7 5 5 5 4 4 5 4 4 4 5 8 3 3 3 4 4 4 4 4 4 4 9 4 4 4 4 4 4 4 4 4 5 10 4 4 3 4 4 5 5 4 4 4 11 3 3 4 4 4 4 4 5 5 5 12 5 5 5 5 5 3 4 3 4 4 13 2 5 5 5 5 5 5 2 4 4 14 4 5 4 5 4 5 4 4 5 5 15 5 5 4 4 4 4 4 2 4 5 16 5 5 5 5 4 4 4 4 4 5 17 4 4 4 3 4 4 5 4 5 5 18 5 5 4 5 4 4 4 5 4 5 19 5 5 5 5 5 5 5 4 4 5 20 4 5 5 4 4 5 5 3 3 3 21 3 5 5 5 5 5 5 5 4 4 22 5 5 5 5 5 5 5 5 4 4 23 5 5 5 4 4 5 4 4 4 5 24 4 5 5 5 5 5 5 4 5 5 25 4 5 5 5 4 5 4 5 3 5 26 4 5 5 5 4 5 4 5 3 5 27 4 5 4 5 4 5 4 4 5 5 28 4 5 5 5 4 5 3 5 2 5 29 2 4 4 2 4 4 3 4 3 3 30 5 5 5 5 4 5 5 2 2 5 31 3 5 5 5 5 5 5 5 4 4 32 5 5 4 5 4 4 4 5 4 5 33 4 4 5 5 4 4 4 5 4 5 34 5 5 4 4 4 4 4 3 4 5 35 5 5 5 5 5 5 5 5 4 4 36 4 5 4 5 5 5 4 4 3 4

37 5 5 5 4 4 5 4 4 4 5 38 4 5 4 4 3 4 4 4 4 4 39 4 4 4 4 4 4 3 4 2 3 40 4 4 4 4 3 5 5 4 4 4 41 3 3 3 3 4 4 4 4 4 4 42 4 5 4 4 4 5 4 1 4 3 43 5 4 5 4 5 5 4 5 4 4 44 4 5 5 5 5 5 5 4 5 5 45 4 5 4 4 4 4 4 4 5 5 46 5 2 5 4 5 5 5 4 5 5 47 1 5 5 5 5 5 5 5 4 5 48 5 5 4 5 4 4 4 2 4 5 49 4 5 4 4 4 5 5 5 4 5 50 5 5 5 5 5 5 5 5 5 5 51 5 5 4 4 4 4 3 4 4 3 52 4 4 4 5 5 5 4 5 4 4 53 4 4 4 4 4 4 4 4 5 5 54 4 4 4 4 3 4 4 3 4 3 55 3 4 3 4 3 3 4 2 3 3 56 5 5 5 5 5 5 5 2 3 4 57 5 5 5 5 5 5 5 2 3 4 58 4 4 5 5 4 5 5 2 3 4 59 5 5 5 5 5 4 4 4 4 5 60 4 5 4 4 4 4 4 4 5 5 61 5 5 5 4 4 4 4 5 5 5 62 5 4 4 4 4 4 4 4 4 4 63 4 4 5 5 5 5 5 5 5 4 64 5 2 5 4 5 5 5 4 5 5 65 5 5 4 5 4 4 4 2 4 5 66 5 5 4 5 4 4 4 2 4 5 67 3 5 5 5 5 5 4 3 4 5 68 4 5 4 4 4 5 5 5 4 5 69 4 5 4 5 5 5 4 4 3 4 70 5 5 5 5 5 5 5 1 4 4 71 4 4 4 4 4 4 4 4 4 4 72 4 4 4 4 5 5 5 4 4 4 73 3 4 5 5 5 5 4 3 3 5 74 4 5 5 5 5 5 5 5 4 5 75 3 5 4 4 4 5 4 4 4 4 76 5 5 5 5 5 5 4 4 4 4 77 5 5 5 5 5 5 5 4 4 5 63

78 5 5 5 5 5 5 4 3 3 4 79 4 5 5 4 4 5 5 4 4 4 80 1 5 5 5 5 5 5 5 4 5 81 4 5 4 4 5 5 4 4 4 4 82 5 5 5 5 5 4 3 3 4 4 83 4 4 4 4 5 5 4 3 3 4 84 5 4 4 5 4 3 4 3 5 5 85 4 5 5 4 4 5 4 5 4 4 86 4 5 5 5 5 5 5 5 5 4 87 4 5 5 5 5 5 5 5 5 5 88 4 5 5 5 5 5 5 5 5 4 89 4 5 5 5 5 5 5 5 5 4 90 5 5 4 4 4 4 4 3 4 5 91 5 5 5 5 4 5 5 2 2 5 92 5 5 5 5 4 5 5 2 2 5 93 4 4 5 5 3 4 3 3 4 4 94 4 4 5 5 4 4 4 5 4 5 95 4 5 5 5 5 5 5 4 5 4 96 4 5 5 4 4 5 4 4 5 5 97 3 4 3 4 4 4 5 2 4 4 98 5 5 5 5 5 5 5 3 5 5 99 3 4 4 4 4 4 4 1 4 4 100 4 5 5 4 5 5 5 4 3 4 101 4 5 5 5 5 5 5 4 4 4 102 4 5 4 4 3 4 4 4 4 4 103 4 5 5 5 5 5 5 5 4 4 104 5 5 5 5 4 3 4 4 5 4 105 4 4 4 4 3 5 3 3 4 4 106 4 5 5 4 4 5 4 5 5 4 107 4 4 5 5 5 5 5 3 4 4 108 4 5 5 5 5 5 5 4 4 5 64

65 Jawaban Responden : KEPUASAN PEMAKAI Kepuasan Pemakai Responden KP1 KP2 KP3 KP4 KP5 KP6 KP7 KP8 KP9 1 4 4 4 4 4 5 5 5 4 2 5 5 4 4 4 4 5 4 5 3 4 4 4 4 3 4 4 4 4 4 4 4 4 4 4 4 4 4 4 5 4 4 4 4 4 5 5 5 4 6 5 5 4 5 5 5 4 4 2 7 5 4 4 4 5 4 3 4 4 8 4 3 3 3 4 4 4 4 4 9 4 4 4 4 4 4 4 4 4 10 4 5 5 5 5 5 5 5 4 11 4 3 3 4 4 5 5 5 5 12 5 5 4 4 5 3 3 3 3 13 3 4 4 5 3 3 3 4 5 14 4 5 5 4 5 5 4 4 5 15 4 4 5 5 4 2 4 4 4 16 2 2 4 4 4 4 4 5 4 17 4 4 5 5 5 4 4 4 4 18 4 4 4 4 3 5 4 4 5 19 3 4 5 5 2 3 3 5 5 20 2 5 4 5 4 4 2 5 5 21 4 5 5 5 5 5 5 5 5 22 4 4 5 5 4 4 4 4 5 23 5 4 4 4 5 4 3 4 4 24 5 4 5 5 4 4 4 5 5 25 5 5 5 5 4 5 5 4 4 26 5 5 5 5 4 5 5 4 4 27 4 5 5 4 5 5 4 4 5 28 5 5 5 5 4 5 5 4 4 29 4 3 4 4 3 4 4 3 5 30 5 5 3 4 3 3 3 3 4 31 4 5 5 5 5 5 5 5 5 32 4 4 4 4 3 5 4 4 5 33 4 4 4 5 5 5 4 4 5 34 4 4 5 5 4 3 4 4 4 35 4 4 5 5 4 4 4 4 5

36 5 4 5 5 4 3 4 5 4 37 5 4 4 4 5 4 3 4 4 38 4 4 4 4 3 4 4 3 5 39 4 3 4 4 3 4 4 3 5 40 4 3 3 3 4 4 4 4 4 41 4 4 4 3 3 4 4 4 4 42 2 3 3 4 3 3 3 3 5 43 3 4 4 4 4 3 3 4 4 44 5 4 5 5 4 4 4 5 5 45 4 4 4 4 4 4 4 4 3 46 4 4 5 5 3 3 4 4 4 47 5 5 5 5 5 5 5 5 5 48 4 4 5 5 4 4 4 5 4 49 4 5 5 5 4 5 5 5 5 50 5 4 5 5 4 5 5 5 5 51 4 4 4 4 4 4 4 4 4 52 4 4 4 4 4 4 4 5 5 53 5 5 5 5 4 5 5 4 5 54 4 3 3 4 3 3 3 3 4 55 4 3 3 4 3 3 3 3 3 56 4 4 4 4 4 4 4 4 4 57 4 4 5 4 4 4 4 4 4 58 3 4 4 4 3 4 4 2 4 59 3 4 4 4 3 3 2 4 5 60 4 4 4 4 4 4 4 4 3 61 4 4 4 4 4 4 5 5 4 62 4 3 4 5 4 5 4 3 5 63 3 4 4 4 3 5 3 5 5 64 4 4 5 5 3 3 4 4 4 65 4 4 5 5 4 4 4 5 4 66 4 4 5 5 4 4 4 5 4 67 5 4 4 5 4 2 4 4 4 68 4 5 5 5 4 5 5 5 5 69 5 4 5 5 4 3 4 5 4 70 4 4 4 3 5 4 5 4 4 71 4 4 4 4 4 4 4 4 4 72 4 4 4 4 4 4 4 4 4 73 4 4 5 4 4 4 4 2 5 74 4 3 4 5 4 4 4 4 5 66

75 4 4 4 4 3 3 3 4 4 76 4 2 1 4 4 2 3 4 4 77 2 4 5 5 2 3 3 5 5 78 4 5 5 4 4 3 4 5 4 79 2 5 4 5 4 4 2 5 5 80 5 5 5 5 5 5 5 5 5 81 4 4 4 4 4 4 4 5 4 82 4 5 5 4 4 3 4 5 4 83 4 4 3 4 4 3 4 2 4 84 3 5 3 3 4 3 4 2 5 85 5 3 4 5 3 5 4 3 5 86 3 4 3 5 4 5 4 5 5 87 4 3 4 5 4 5 4 3 5 88 3 4 5 5 4 5 4 5 5 89 3 4 5 5 4 5 4 5 5 90 4 4 5 5 4 2 4 4 4 91 5 5 3 4 2 2 3 3 5 92 5 5 3 4 2 2 3 3 5 93 3 4 4 4 3 3 3 4 4 94 4 4 4 5 5 5 4 4 5 95 4 3 3 4 3 3 4 4 4 96 4 4 5 4 4 4 4 5 5 97 3 3 4 5 4 3 2 4 5 98 3 3 4 4 4 3 3 4 5 99 2 3 3 4 4 3 3 4 4 100 4 4 4 5 4 3 4 4 4 101 4 4 4 4 4 4 4 4 5 102 4 4 4 4 3 4 4 3 5 103 5 4 4 5 4 4 4 5 5 104 4 4 5 5 5 5 4 4 5 105 4 4 4 4 3 4 3 4 3 106 5 3 4 5 3 5 4 3 5 107 4 4 4 5 5 4 5 4 4 108 5 5 5 5 5 5 5 5 5 67

68 LAMPIRAN 3 UJI VALIDITAS Correlations Correlations Satis PeTekInf KetTug Satis 1.000.371.035 Pearson Correlation PeTekInf.371 1.000 -.057 KetTug.035 -.057 1.000 Satis..000.359 Sig. (1-tailed) PeTekInf.000..278 KetTug.359.278. Satis 108 108 108 N PeTekInf 108 108 108 KetTug 108 108 108 Uji Validitas : Ketidakpastian Tugas Correlation Matrix KT1 KT2 KT3 KT4 KT5 Correlation KT1 1,000,509,038 -,038,030 KT2,509 1,000,309,148 -,013 KT3,038,309 1,000,452,034 KT4 -,038,148,452 1,000,309 KT5,030 -,013,034,309 1,000

69 KMO and Bartlett's Test Kaiser-Meyer-Olkin Measure of Sampling,495 Adequacy. Bartlett's Test of Approx. Chi-Square 81,507 Sphericity df 10 Sig.,000 Anti-image Covariance Anti-image Correlation a. Measures of Sampling Adequacy(MSA) Anti-image Matrices KT1 KT2 KT3 KT4 KT5 KT1,716 -,360,065,071 -,063 KT2 -,360,652 -,189 -,046,051 KT3,065 -,189,720 -,305,083 KT4,071 -,046 -,305,702 -,264 KT5 -,063,051,083 -,264,884 KT1,465 a -,528,090,100 -,080 KT2 -,528,509 a -,275 -,068,067 KT3,090 -,275,520 a -,430,104 KT4,100 -,068 -,430,509 a -,335 KT5 -,080,067,104 -,335,422 a Initial Communalities Extraction KT1 1,000,718 KT2 1,000,783 KT3 1,000,569 KT4 1,000,762 KT5 1,000,312 Extraction Method: Principal Component Analysis.

70 Total Variance Explained Component dim ensi on0 Total Initial Eigenvalues % of Variance Cumulative % Total Extraction Sums of Squared Loadings % of Variance Cumulative % 1 1,772 35,446 35,446 1,772 35,446 35,446 2 1,371 27,427 62,872 1,371 27,427 62,872 3,976 19,520 82,393 4,463 9,255 91,647 5,418 8,353 100,000 Extraction Method: Principal Component Analysis. Component Matrix a Component 1 2 KT1,493 -,689 KT2,725 -,507 KT3,706,266 KT4,646,587 KT5,296,473 Extraction Method: Principal Component Analysis. a. 2 components extracted.

71 Uji Validitas : Pemanfaatan Teknologi Informasi KMO and Bartlett's Test Kaiser-Meyer-Olkin Measure of Sampling.687 Adequacy. Approx. Chi-Square 251.649 Bartlett's Test of df 45 Sphericity Sig..000 Anti-image Covariance Anti-image Correlation Anti-image Matrices PT1 PT2 PT3 PT4 PT5 PT6 PT7 PT8 PT9 PT10 PT1.847 -.066 -.120 -.032.011.073.045.168 -.052 -.120 PT2 -.066.752 -.089 -.194.081 -.088.043.003.026.006 PT3 -.120 -.089.516 -.160 -.115 -.133.003 -.085.024 -.045 PT4 -.032 -.194 -.160.529 -.163.067 -.049.063.067 -.154 PT5.011.081 -.115 -.163.559 -.103 -.127 -.055 -.070.125 PT6.073 -.088 -.133.067 -.103.532 -.245 -.100.144 -.006 PT7.045.043.003 -.049 -.127 -.245.580.123 -.169 -.044 PT8.168.003 -.085.063 -.055 -.100.123.768 -.250 -.115 PT9 -.052.026.024.067 -.070.144 -.169 -.250.753 -.160 PT10 -.120.006 -.045 -.154.125 -.006 -.044 -.115 -.160.792 PT1.587 a -.083 -.182 -.047.015.109.064.208 -.065 -.146 PT2 -.083.740 a -.142 -.308.124 -.140.064.004.035.008 PT3 -.182 -.142.798 a -.307 -.214 -.254.006 -.135.038 -.071 PT4 -.047 -.308 -.307.717 a -.299.125 -.088.099.105 -.237 PT5.015.124 -.214 -.299.764 a -.189 -.223 -.083 -.107.188 PT6.109 -.140 -.254.125 -.189.680 a -.440 -.157.227 -.009 PT7.064.064.006 -.088 -.223 -.440.680 a.185 -.256 -.065 PT8.208.004 -.135.099 -.083 -.157.185.481 a -.328 -.147 PT9 -.065.035.038.105 -.107.227 -.256 -.328.435 a -.207 PT10 -.146.008 -.071 -.237.188 -.009 -.065 -.147 -.207.612 a a. Measures of Sampling Adequacy(MSA)

72 Communalities Initial Extraction PT1 1.000.531 PT2 1.000.459 PT3 1.000.655 PT4 1.000.656 PT5 1.000.617 PT6 1.000.673 PT7 1.000.566 PT8 1.000.536 PT9 1.000.666 PT10 1.000.592 Extraction Method: Principal Component Analysis. Total Variance Explained Component Initial Eigenvalues Extraction Sums of Squared Loadings Total % of Variance Cumulative % Total % of Variance Cumulativ e % 1 3.028 30.278 30.278 3.028 30.278 30.278 2 1.541 15.410 45.688 1.541 15.410 45.688 3 1.381 13.809 59.498 1.381 13.809 59.498 4.921 9.215 68.712 5.734 7.338 76.051 6.663 6.631 82.682 7.648 6.476 89.159 8.407 4.075 93.233 9.370 3.695 96.929 10.307 3.071 100.000 Extraction Method: Principal Component Analysis.

73 Component Matrix a Component 1 2 3 PT1.176 -.522.478 PT2.491 -.453.111 PT3.795 -.147.034 PT4.723 -.344.125 PT5.726.170 -.247 PT6.688.183 -.407 PT7.643.292 -.260 PT8.223.638.282 PT9.134.606.530 PT10.346.057.685 Extraction Method: Principal Component Analysis. a. 3 components extracted. KMO and Bartlett's Test Kaiser-Meyer-Olkin Measure of Sampling.669 Adequacy. Approx. Chi-Square 223.037 Bartlett's Test of df 36 Sphericity Sig..000

74 Anti-image Covariance Anti-image Correlation Anti-image Matrices PT1 PT3 PT4 PT5 PT6 PT7 PT8 PT9 PT10 PT1.853 -.132 -.054.018.067.049.169 -.050 -.120 PT3 -.132.527 -.207 -.109 -.149.008 -.086.027 -.045 PT4 -.054 -.207.585 -.159.049 -.042.070.081 -.168 PT5.018 -.109 -.159.568 -.097 -.134 -.056 -.074.127 PT6.067 -.149.049 -.097.543 -.245 -.102.150 -.005 PT7.049.008 -.042 -.134 -.245.582.123 -.172 -.045 PT8.169 -.086.070 -.056 -.102.123.768 -.250 -.115 PT9 -.050.027.081 -.074.150 -.172 -.250.754 -.160 PT10 -.120 -.045 -.168.127 -.005 -.045 -.115 -.160.792 PT1.540 a -.196 -.077.026.099.069.209 -.062 -.146 PT3 -.196.754 a -.372 -.200 -.279.015 -.136.043 -.070 PT4 -.077 -.372.708 a -.276.087 -.072.105.122 -.247 PT5.026 -.200 -.276.781 a -.174 -.233 -.084 -.113.189 PT6.099 -.279.087 -.174.679 a -.436 -.158.234 -.008 PT7.069.015 -.072 -.233 -.436.679 a.185 -.259 -.066 PT8.209 -.136.105 -.084 -.158.185.478 a -.329 -.148 PT9 -.062.043.122 -.113.234 -.259 -.329.419 a -.207 PT10 -.146 -.070 -.247.189 -.008 -.066 -.148 -.207.591 a a. Measures of Sampling Adequacy(MSA) Communalities Initial Extraction PT1 1.000.635 PT3 1.000.656 PT4 1.000.643 PT5 1.000.629 PT6 1.000.673 PT7 1.000.554 PT8 1.000.604 PT9 1.000.655 PT10 1.000.603

75 Total Variance Explained Component Initial Eigenvalues Extraction Sums of Squared Loadings Total % of Variance Cumulativ e % Extraction Method: Principal Component Analysis. Extraction Method: Principal Component Analysis. Total % of Variance Cumulative % 1 2.858 31.754 31.754 2.858 31.754 31.754 2 1.433 15.926 47.680 1.433 15.926 47.680 3 1.361 15.128 62.808 1.361 15.128 62.808 4.840 9.335 72.143 5.732 8.131 80.274 6.652 7.249 87.523 7.420 4.670 92.193 8.383 4.254 96.447 9.320 3.553 100.000 Component Matrix a Component 1 2 3 PT1.135 -.333.711 PT3.778 -.178.137 PT4.681 -.304.293 PT5.762 -.051 -.216 PT6.707 -.054 -.413 PT7.687.058 -.281 PT8.260.730 -.050 PT9.181.751.241 PT10.344.301.628 Extraction Method: Principal Component Analysis. a. 3 components extracted.

76 Uji Validitas : Kepuasan Pemakai KMO and Bartlett's Test Kaiser-Meyer-Olkin Measure of Sampling.682 Adequacy. Approx. Chi-Square 237.908 Bartlett's Test of df 36 Sphericity Sig..000 Anti-image Covariance Anti-image Correlation Anti-image Matrices KP1 KP2 KP3 KP4 KP5 KP6 KP7 KP8 KP9 KP1.681 -.161.039 -.106 -.049.044 -.237.163.128 KP2 -.161.717 -.226.079 -.076.001.032 -.030 -.030 KP3.039 -.226.481 -.249.003 -.015 -.108 -.122 -.008 KP4 -.106.079 -.249.627 -.044.002.069 -.115 -.148 KP5 -.049 -.076.003 -.044.700 -.183 -.057 -.108.176 KP6.044.001 -.015.002 -.183.562 -.231 -.041 -.205 KP7 -.237.032 -.108.069 -.057 -.231.516 -.052.016 KP8.163 -.030 -.122 -.115 -.108 -.041 -.052.719.038 KP9.128 -.030 -.008 -.148.176 -.205.016.038.791 KP1.558 a -.230.067 -.163 -.071.070 -.400.234.174 KP2 -.230.701 a -.384.118 -.108.001.053 -.041 -.039 KP3.067 -.384.708 a -.453.006 -.028 -.216 -.207 -.013 KP4 -.163.118 -.453.657 a -.066.003.121 -.171 -.210 KP5 -.071 -.108.006 -.066.767 a -.292 -.095 -.153.236 KP6.070.001 -.028.003 -.292.689 a -.429 -.064 -.308 KP7 -.400.053 -.216.121 -.095 -.429.689 a -.085.025 KP8.234 -.041 -.207 -.171 -.153 -.064 -.085.775 a.051 KP9.174 -.039 -.013 -.210.236 -.308.025.051.456 a a. Measures of Sampling Adequacy(MSA)

77 Communalities Initial Extraction KP1 1.000.594 KP2 1.000.506 KP3 1.000.747 KP4 1.000.609 KP5 1.000.466 KP6 1.000.799 KP7 1.000.730 KP8 1.000.469 KP9 1.000.663 Extraction Method: Principal Component Analysis. Total Variance Explained Component Initial Eigenvalues Extraction Sums of Squared Loadings Total % of Variance Cumulativ e % Total % of Variance Cumulative % 1 3.064 34.039 34.039 3.064 34.039 34.039 2 1.446 16.063 50.102 1.446 16.063 50.102 3 1.074 11.931 62.033 1.074 11.931 62.033 4.964 10.715 72.748 5.730 8.117 80.865 6.594 6.598 87.463 7.475 5.279 92.742 8.362 4.021 96.763 9.291 3.237 100.000 Extraction Method: Principal Component Analysis.

78 Component Matrix a Component 1 2 3 KP1.414 -.643 -.097 KP2.565 -.123 -.415 KP3.763.252 -.318 KP4.581.440 -.279 KP5.602 -.308.096 KP6.669 -.001.593 KP7.705 -.347.335 KP8.559.357 -.171 KP9.184.646.460 Extraction Method: Principal Component Analysis. a. 3 components extracted. KMO and Bartlett's Test Kaiser-Meyer-Olkin Measure of Sampling.651 Adequacy. Approx. Chi-Square 201.750 Bartlett's Test of df 28 Sphericity Sig..000

79 Anti-image Covariance Anti-image Correlation Anti-image Matrices KP1 KP2 KP3 KP4 KP6 KP7 KP8 KP9 KP1.684 -.169.039 -.110.034 -.245.160.149 KP2 -.169.725 -.228.075 -.021.027 -.043 -.011 KP3.039 -.228.481 -.250 -.015 -.108 -.124 -.009 KP4 -.110.075 -.250.630 -.010.066 -.125 -.146 KP6.034 -.021 -.015 -.010.614 -.271 -.077 -.184 KP7 -.245.027 -.108.066 -.271.521 -.063.033 KP8.160 -.043 -.124 -.125 -.077 -.063.736.071 KP9.149 -.011 -.009 -.146 -.184.033.071.838 KP1.515 a -.240.068 -.168.052 -.410.226.197 KP2 -.240.681 a -.386.112 -.032.043 -.059 -.014 KP3.068 -.386.692 a -.454 -.028 -.217 -.209 -.015 KP4 -.168.112 -.454.647 a -.017.116 -.184 -.201 KP6.052 -.032 -.028 -.017.677 a -.479 -.115 -.257 KP7 -.410.043 -.217.116 -.479.627 a -.102.050 KP8.226 -.059 -.209 -.184 -.115 -.102.749 a.091 KP9.197 -.014 -.015 -.201 -.257.050.091.536 a a. Measures of Sampling Adequacy(MSA) Communalities Initial Extraction KP1 1.000.701 KP2 1.000.515 KP3 1.000.754 KP4 1.000.593 KP6 1.000.765 KP7 1.000.773 KP8 1.000.504 KP9 1.000.648 Extraction Method: Principal Component Analysis.

80 Total Variance Explained Component Initial Eigenvalues Extraction Sums of Squared Loadings Total % of Variance Cumulative % Total % of Variance Cumulative % 1 2.792 34.903 34.903 2.792 34.903 34.903 2 1.390 17.374 52.277 1.390 17.374 52.277 3 1.071 13.386 65.663 1.071 13.386 65.663 4.852 10.651 76.314 5.729 9.116 85.430 6.480 6.003 91.434 7.394 4.924 96.357 8.291 3.643 100.000 Extraction Method: Principal Component Analysis. Component Matrix a Component 1 2 3 KP1.393 -.739 -.021 KP2.574 -.217 -.372 KP3.801.153 -.299 KP4.625.363 -.268 KP6.649 -.011.587 KP7.687 -.411.365 KP8.564.364 -.230 KP9.258.584.491 Extraction Method: Principal Component Analysis. a. 3 components extracted.

81 LAMPIRAN 4 UJI RELIABILITAS Uji Reliabilitas : Ketidakpastian Tugas Scale: ALL VARIABLES Case Processing Summary N % Valid 108 100.0 Cases Excluded a 0.0 Total 108 100.0 a. Listwise deletion based on all variables in the procedure. Reliability Statistics Cronbach's Alpha N of Items.527 5

82 Uji Reliabilitas : Pemanfaatan Teknologi Informasi Scale: ALL VARIABLES Case Processing Summary N % Valid 108 100.0 Cases Excluded a 0.0 Total 108 100.0 a. Listwise deletion based on all variables in the procedure. Reliability Statistics Cronbach's Alpha N of Items.608 4

83 Uji Reliabilitas : Kepuasan Pemakai Scale: ALL VARIABLES Case Processing Summary N % Valid 108 100.0 Cases Excluded a 0.0 Total 108 100.0 a. Listwise deletion based on all variables in the procedure. Reliability Statistics Cronbach's Alpha N of Items.738 9

84 LAMPIRAN 5 UJI REGRESI Regression Descriptive Statistics Mean Std. Deviation N Satis 0E-7 1.00000000 108 PeTekInf 0E-7 1.00000000 108 KetTug 0E-7 1.00000000 108 Correlations Satis PeTekInf KetTug Satis 1.000.371.035 Pearson Correlation PeTekInf.371 1.000 -.057 KetTug.035 -.057 1.000 Satis..000.359 Sig. (1-tailed) PeTekInf.000..278 KetTug.359.278. Satis 108 108 108 N PeTekInf 108 108 108 KetTug 108 108 108

85 Variables Entered/Removed a Model Variables Variables Method Entered Removed 1 KetTug, PeTekInf b. Enter a. Dependent Variable: Satis b. All requested variables entered. Model Summary b Mode l R R Square Adjusted R Square Std. Error of the Estimate 1.376 a.141.125 a. Predictors: (Constant), KetTug, PeTekInf b. Dependent Variable: Satis.93560051 ANOVA a Model Sum of df Mean F Sig. Squares Square Regression 15.088 2 7.544 8.619.000 b 1 Residual 91.912 105.875 Total 107.000 107 a. Dependent Variable: Satis b. Predictors: (Constant), KetTug, PeTekInf

86 1 Model (Constant) Coefficients a Unstandardized Coefficients Standardized Coefficients t Sig. Collinearity Statistics B Std. Error Beta Tolerance VIF 6.111E-017.090.000 1.000 PeTekInf.374.091.374 4.134.000.997 KetTug.057.091.057.624.534.997 a. Dependent Variable: Satis 1.0 03 1.0 03 CollinearityDiagnostics a Model Dimension Eigenvalue Condition Index Variance Proportions (Constant) PeTekInf KetTug 1 1.057 1.000.00.47.47 1 2 1.000 1.028 1.00.00.00 3.943 1.059.00.53.53 a. Dependent Variable: Satis Residuals Statistics a Minimum Maximum Mean Std. Deviation N Predicted Value -1.0982907.6641883 0E-7.37551743 108 Std. Predicted Value -2.925 1.769.000 1.000 108 Standard Error of Predicted Value.090.317.149.045 108 Adjusted Predicted Value -1.1478044.6315073 -.0004843.37574549 108 Residual -3.13784480 1.91304994 0E-8.92681533 108 Std. Residual -3.354 2.045.000.991 108 Stud. Residual -3.410 2.083.000 1.005 108 Deleted Residual -3.24310255 1.98483574.00048429.95415850 108 Stud. Deleted Residual -3.598 2.117 -.001 1.017 108 Mahal. Distance.006 11.267 1.981 1.946 108 Cook's Distance.000.130.010.017 108 Centered Leverage Value.000.105.019.018 108 a. Dependent Variable: Satis

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