ABSTRACT. Keywords: Performance Audit, Performance Accountability

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1 ABSTRACT The purpose of this research to identify, describe and explain the influence of Performance Audit Application on Local Government Performance Accountability. This research uses descriptive method with approach of case studies. The subject of case studies conducted by the District Government of Bandung by the number of samples studied by 30 respondents. Techniques of data collection is done through library research and field research by distributing questionnaires. The data obtained were tested validity and reliability, then the data is processed and analyzed by quantitative descriptive, Pearson correlation, simple linear regression and coefficient determination using the software SPSS 20 for Windows Based on the statistical analysis obtained the following results: t test results showed that the influence of Performance Audit Application on Local Government Performance Accountability. This is indicated by the value t count = and t table = On that basis it can be seen that the t count > t table, then H o is rejected or in other words accepted H a, it means a significant effect between the Performance Audit Application to Local Goverment Performance Accountability. The coefficient of determination was 48.7%, it indicates Local Goverment Performance Accountability is influenced by the Performance Audit Application, while the remaining 51.3% influenced by other factors. Keywords: Performance Audit, Performance Accountability

2 ABSTRAK Penelitian ini bertujuan untuk mengetahui, menggambarkan dan menjelaskan Pengaruh Penerapan Audit Kinerja Terhadap Akuntabilitas Kinerja di Pemerintah Daerah. Penelitian ini menggunakan metode deskriptif dengan pendekatan studi kasus. Studi kasus dilakukan dengan subjek Pemerintah Daerah Kabupaten Bandung dengan jumlah sampel yang diteliti sebanyak 30 responden. Teknik pengumpulan data dilakukan melalui studi kepustakaan dan penelitian lapangan dengan penyebaran kuesioner. Data yang diperoleh diuji validitas dan reliabilitasnya, kemudian data tersebut diproses dan dianalisis dengan deskriptif kuantitatif, korelasi pearson, regresi linear sederhana dan koefisisen determinasi dengan menggunakan software SPSS 20 for Windows Berdasarkan analisis statistik diperoleh hasil sebagai berikut: hasil uji t menunjukkan bahwa Penerapan Audit Kinerja berpengaruh terhadap Akuntabilitas Kinerja di Pemerintah Daerah. Hal ini ditunjukkan dengan nilai t hitung sebesar dan t tabel sebesar 2, Berdasarkan hal tersebut dapat diketahui bahwa t hitung > t tabel maka H o ditolak atau deengan kata lain H a diterima, artinya adanya pengaruh yang signifikan antara Penerapan Audit Kinerja Terhadap Akuntabilitas Kinerja di Pemerintah Daerah Kabupaten Bandung Adapun koefisien determinasi adalah 48.7%, nilai ini menunjukkan 48.7% akuntabilitas kinerja Pemerintah Daerah Kabupaten Bandung dipengaruhi oleh Penerapan Audit Kinerja, sedangkan sisanya 51.3% dipengaruhi oleh faktor lain. Kata kata kunci : Audit Kinerja, Akuntabilitas Kinerja

3 DAFTAR ISI HALAMAN JUDUL LEMBAR PENGESAHAN SURAT PERNYATAAN KEASLIAN SKRIPSI KATA PENGANTAR...i ABSTRACT...iv ABSTRAK...v DAFTAR ISI...vi DAFTAR GAMBAR...x DAFTAR TABEL...xi DAFTAR LAMPIRAN...xii BAB I PENDAHULUAN 1.1 Latar Belakang Penelitian Identifikasi Masalah Manfaat Penelitian Kegunaan Penelitian...4 BAB II KAJIAN PUSTAKA 2.1 Audit Pengertian Audit Audit Sektor Publik...6

4 2.1.3 Jenis-jenis Audit Sektor Publik Jenis-jenis Auditor Kinerja Pengertian Kinerja Audit Kinerja Pengertian Audit Kinerja Karakteristik Audit Kinerja Jenis-jenis Audit Kinerja Tujuan dan Manfaat Audit Kinerja Standar Pelaksanaan Pemeriksaan Kinerja Tahap-tahap Audit Kinerja Akuntabilitas Pengertian Akuntabilitas Dimensi Akuntabilitas Prinsip-prinsip Pelaksanaan Akuntabilitas Pemerintah Pemerintah Daerah Rerangka Pemikiran Hipotesis...35 BAB III OBJEK DAN METODOLOGI PENELITIAN 3.1 Objek Penelitian Populasi dan Sampel Penelitian Metode Penelitian Variabel Operasionalisasi Variabel...41

5 3.2.3 Teknik Pengumpulan Data Alat Analisis Uji Validitas Uji Reliabilitas Analisis Data Deskriptif Analisis Regresi Sederhana...49 BAB IV HASIL PENELITIAN DAN PEMBAHASAN 4.1 Hasil Penelitian Penerapan Audit Kinerja di Kabupaten Bandung Akuntabilitas Kinerja di Kabupaten Bandung Pengaruh Penerapan Audit Kinerja Terhadap Akuntabilitas Kinerja di Pemerintah Daerah Kabupaten Bandung Pembahasan Penelitian Hasil Pengujian Data Uji Validitas Variabel X Uji Validitas Variabel Y Uji Reliabilitas Analisis Data Analisis Penerapan Audit Kinerja di Kabupaten Bandung Analisis Akuntabilitas Kinerja di Kabupaten Bandung...76

6 Analisis Pengaruh Penerapan Audit KinerjaTerhadap Akuntabilitas Kinerja di Pemerintah Daerah Kabupaten Bandung...80 BAB V SIMPULAN DAN SARAN 5.1 Simpulan Saran...88 DAFTAR PUSTAKA LAMPIRAN DAFTAR RIWAYAT HIDUP

7 DAFTAR GAMBAR Gambar 1 : Hubungan Audit...36 Gambar 2 : Hasil Uji Heterokedastistias...87

8 DAFTAR TABEL Tabel I : Operasionalisasi Variabel X Tabel II : Operasionalisasi Variabel Y...42 Tabel III : Skor Jawaban...45 Tabel IV Tabel V Tabel VI Tabel VII Tabel VIII Tabel IX Tabel X Tabel XI Tabel XII Tabel XIII : Tingkat Keeratan Korelasi...53 : Hasil Uji Validitas Variabel X...70 : Hasil Uji Validitas Variabel Y...71 : Hasil Uji Reliabilitas X dan Y...72 : Rentang Skor Variabel X...73 : Hasil Penilaian dan Perhitungan Variabel X...73 :Rekapitulasi Hasil Tanggapan Responden Mengenai Penerapan Audit Kinerja...75 : Rentang Skor Variabel Y...76 : Hasil Penilaian dan Perhitungan Variabel Y...77 : Rekapitulasi Hasil Tanggapan Responden Mengenai Akuntabilitas Kinerja...79 Tabel XIV : Hasil Uji Normalitas...80 Tabel XV : Hasil Uji Korelasi Pearson...82 Tabel XVI : Hasil Uji Signifikasi Regresi...83 Tabel XVII : Hasil Uji Regresi...84 Tabel XVIII : Hasil Uji Korelasi...85

9 DAFTAR LAMPIRAN Lampiran A : Kuesioner Penelitian Lampiran B : Uji Validitas (Variabel X) Lampiran C : Uji Validitas (Variabel Y) Lampiran D Lampiran E Lampiran F Lampiran G Lampiran H Lampiran I Lampiran J Lampiran K Lampiran L : Uji Reliabilitas Variabel X dan Y : Struktur Organisasi : Surat Tugas Pembimbing Skripsi : Berita Acara Bimbingan : Surat Permohonan Penelitian dari Universitas : Surat Keterangan Penelitian ke Kabupaten Bandung : Surat Jawaban Permohonan Penelitian : Kertas Kerja Pemeriksaa : Program Kerja Pemeriksaan Lampiran M : Laporan Hasil Pemeriksaan

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ABSTRACT. Key words: sales promotion, purchasing decisions. Universitas Kristen Maranatha

ABSTRACT. Key words: sales promotion, purchasing decisions. Universitas Kristen Maranatha ABSTRACT The Tourism industry is a collection of various companies that collectively produce a wide range of goods and service required by tourist. In this study of the authors examined about one of the

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ABSTRACT. Performance is the result obtained by an organization, whether the organization is

ABSTRACT. Performance is the result obtained by an organization, whether the organization is i ABSTRACT Performance is the result obtained by an organization, whether the organization is profit oriented and nonprofit oriented during a specific period. Good performance can describe a stable company

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ABSTRAK. Kata kunci : sistem informasi akuntansi, enterprise resource planning, kualitas informasi akuntansi. vii

ABSTRAK. Kata kunci : sistem informasi akuntansi, enterprise resource planning, kualitas informasi akuntansi. vii ABSTRAK Tujuan dari penelitian ini adalah untuk menjelaskan sistem enterprise resource planning yang diterapkan dan kualitas informasi akuntansi di PT Tirta Amarta Bottling Company. Dalam penelitian ini

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ABSTRACT. perseptions taxpayer, knowledge taxpayer, sanctions land and building tax, and obedience to pay in land and building tax.

ABSTRACT. perseptions taxpayer, knowledge taxpayer, sanctions land and building tax, and obedience to pay in land and building tax. ABSTRACT This study aims to analyze the factors that affect the taxpayer awareness of land and building tax towards obedience to pay in land and building tax at Nyengseret Village. Samples in this study

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ABSTRACT. Keywords: Customer satisfaction, service quality. Universitas Kristen Maranatha

ABSTRACT. Keywords: Customer satisfaction, service quality. Universitas Kristen Maranatha ABSTRACT This research was titled: "Effect of Service Quality on Consumer Satisfaction Primajasa In Transportation Company (Transportation Services BSM-Soetta)", the purpose of this study is to determine

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ABSTRACT. Keywords: Experience Auditor, Professional Ethics, Materiality

ABSTRACT. Keywords: Experience Auditor, Professional Ethics, Materiality ABSTRACT Research into consideration the materiality level is pretty much done, this research discusses the influence of experience auditor and professional ethics to the level of materiality considerations.

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The Influence of The Quality Cost to The Level of Defective Goods at PT. Daya Mekar Tekstindo

The Influence of The Quality Cost to The Level of Defective Goods at PT. Daya Mekar Tekstindo ABSTRACT The Influence of The Quality Cost to The Level of Defective Goods at PT. Daya Mekar Tekstindo The purpose of this research is to find out the effect of the quality cost to the level of defective

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EKTIVITAS PENGENDALIAN INTERNAL TERHADAP OPTIMALISASI PENERIMAAN PAJAK DAERAH

EKTIVITAS PENGENDALIAN INTERNAL TERHADAP OPTIMALISASI PENERIMAAN PAJAK DAERAH TUGAS AKHIR EFEKTIVITAS PENGENDALIAN INTERNAL TERHADAP OPTIMALISASI PENERIMAAN PAJAK DAERAH (Studi Kasus Pada Penerapan Peraturan Daerah Nomor 2 Tahun 2011 di Dinas Pendapatan Kota Cimahi) EFFECTIVENESS

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ABSTRACT. Key words: management control system, knowledge management, resource-based view theory. vii

ABSTRACT. Key words: management control system, knowledge management, resource-based view theory. vii ABSTRACT Knowledge has become one of the most important asset in organization in this information era, because knowledge has tremendous influence in determining the progress of an organization. This is

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ABSTRAK. Kata-kata kunci: perceived ewom, minat beli. Universitas Kristen Maranatha

ABSTRAK. Kata-kata kunci: perceived ewom, minat beli. Universitas Kristen Maranatha ABSTRAK Penelitian ini bertujuan untuk menguji dan menganalisis pengaruh perceived ewom yang meliputi kredibilitas, kualitas, dan kuantitas ewom terhadap minat beli baik secara parsial maupun simultan.

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ABSTRAK. Kata Kunci : Motivasi kerja dan produktivitas. vii Universitas Kristen Maranatha

ABSTRAK. Kata Kunci : Motivasi kerja dan produktivitas. vii Universitas Kristen Maranatha ABSTRAK Penelitian ini bertujuan untuk mengetahui apakah terdapat pengaruh motivasi kerja terhadap produktivitas kerja staf pada bagian penagihan dan penjualan di PT. Surya Electra Cabang Sukabumi. Metode

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ABSTRAK. Kata-kata kunci : ketersediaan fasilitas, pemberian insentif, kinerja karyawan. vii. Universitas Kristen Maranatha

ABSTRAK. Kata-kata kunci : ketersediaan fasilitas, pemberian insentif, kinerja karyawan. vii. Universitas Kristen Maranatha ABSTRAK Penelitian ini bertujuan untuk mengetahui pengaruh ketersediaan fasilitas dan pemberian insentif terhadap kinerja karyawan baik secara parsial maupun simultan. Data penelitian berupa data primer

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ABSTRACT. Key words: Sales Accounting Information Systems and Sales Activity fluency. vii. Universitas Kristen Maranatha

ABSTRACT. Key words: Sales Accounting Information Systems and Sales Activity fluency. vii. Universitas Kristen Maranatha ABSTRACT This study is a survey of pharmacieslocated in Cirebon. This study aims to determine whether there is influence between sales accounting information system with sales activity fluency. The sample

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ABSTRACT. Keywords: Management Control Systems, Organizational Culture, and Innovation Work. vii Universitas Kristen Maranatha

ABSTRACT. Keywords: Management Control Systems, Organizational Culture, and Innovation Work. vii Universitas Kristen Maranatha ABSTRACT Implementation of the new control system and effective management will lead to the improvement of organizational innovation and achievement of organizational goals. Therefore we need an innovative

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ABSTRACT. Keywords: tax refund, fees for acquisition of land and buildings from sell-buy transaction. viii. Universitas Kristen Maranatha

ABSTRACT. Keywords: tax refund, fees for acquisition of land and buildings from sell-buy transaction. viii. Universitas Kristen Maranatha ABSTRACT This research entitled Effect of Transfer of Fees for Acquisition of Land and Building Being Against Local Tax Refund of Fees on Acquisition of Land and Building from Sell-Buy Transaction at Tax

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ABSTRACT Keywords: progressive rate, motor vehicle tax, and regional tax revenue

ABSTRACT Keywords: progressive rate, motor vehicle tax, and regional tax revenue ABSTRACT This research is aimed to find out the application of progressive tax rates on motor vehicles tax at West Java Province and the effect of applying the progressive rates of four wheeled motor vehicle

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ABSTRACT. Keywords: Receivable, Sales, Internal Audit. Universitas Kristen Maranatha

ABSTRACT. Keywords: Receivable, Sales, Internal Audit. Universitas Kristen Maranatha ABSTRACT Receivable sales is one of the most important post for the life survival of the company. The purpose of this research is to find out if the application of internal audit in the company has been

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ABSTRAK. Kata Kunci : Kompensasi Langsung, Kompensasi Tidak Langsung, Kinerja.

ABSTRAK. Kata Kunci : Kompensasi Langsung, Kompensasi Tidak Langsung, Kinerja. ABSTRAK Penelitian ini bertujuan untuk mengetahui pengaruh kompensasi finansial terhadap kinerja karyawan. Hipotesis pertama menguji bagaimana kompensasi langsung dan kompensasi tidak langsung di Toko

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ABSTRACT. Keywords: Management Control System, Intellectual Capital, Simple regression Method. vi Universitas Kristen Maranatha

ABSTRACT. Keywords: Management Control System, Intellectual Capital, Simple regression Method. vi Universitas Kristen Maranatha ABSTRACT This study was conducted to determine how is the process of control management system, intellectual capital existence the relationship between the implementation of management control systems

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ABSTRACT. Keywords: Internal audit, fraud, and prevention of fraud. viii Universitas Kristen Maranatha

ABSTRACT. Keywords: Internal audit, fraud, and prevention of fraud. viii Universitas Kristen Maranatha ABSTRACT The prevention of the research was to analyze about the influence of internal audit role consist of independence, professional proficiency, scope of work, performance of audit work, and management

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ABSTRAK. Kata-kata kunci: Insentif dan disiplin kerja. Universitas Kristen Maranatha

ABSTRAK. Kata-kata kunci: Insentif dan disiplin kerja. Universitas Kristen Maranatha ABSTRAK Penelitian ini bertujuan untuk menguji pengaruh insentif dan disiplin kerja terhadap kinerja karyawan pada PT. Batik Danar Hadi. Populasi pada penelitian ini adalah 250 karyawan pada bagian produksi.

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ABSTRACT. Keywords: Aauditor internal, effectiveness of internal control of sales. iii. Universitas Kristen Maranatha

ABSTRACT. Keywords: Aauditor internal, effectiveness of internal control of sales. iii. Universitas Kristen Maranatha ABSTRACT Sales system is one of most important company activity because can yield company earnings stream. Therefore needs existence of effective sales internal control that accountable sales revenue and

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ABSTRACT. Keywords: perception, auditor work environment, career choice. vii. Universitas Kristen Maranatha

ABSTRACT. Keywords: perception, auditor work environment, career choice. vii. Universitas Kristen Maranatha ABSTRACT The purpose of this research is to examine and analyze the effect of accounting students perception of the auditor work environment to their career choice as an auditor. The method of collecting

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PERANAN AUDIT KINERJA OLEH INSPEKTORAT DAERAH DAN PENGAWASAN FUNGSIONAL DALAM MENUNJANG AKUNTABILITAS PUBLIK (STUDI KASUS DI PEMERINTAH KOTA BANDUNG)

PERANAN AUDIT KINERJA OLEH INSPEKTORAT DAERAH DAN PENGAWASAN FUNGSIONAL DALAM MENUNJANG AKUNTABILITAS PUBLIK (STUDI KASUS DI PEMERINTAH KOTA BANDUNG) PERANAN AUDIT KINERJA OLEH INSPEKTORAT DAERAH DAN PENGAWASAN FUNGSIONAL DALAM MENUNJANG AKUNTABILITAS PUBLIK (STUDI KASUS DI PEMERINTAH KOTA BANDUNG) TUGAS AKHIR Diajukan sebagai salah satu syarat untuk

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ABSTRACT. Keywords: Balanced Scorecard, performance. Universitas Kristen Maranatha

ABSTRACT. Keywords: Balanced Scorecard, performance. Universitas Kristen Maranatha ABSTRACT Balanced scorecard has a privilege in terms of coverage measurement is more comprehensive because it covers four perspectives. The first perspective is the financial perspective (financial perspective),

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ABSTRAK. Kata kunci: Surat Pemberitahuan Pajak Terhutang, Pajak Bumi dan Bangunan, Nilai Jual Objek Pajak.

ABSTRAK. Kata kunci: Surat Pemberitahuan Pajak Terhutang, Pajak Bumi dan Bangunan, Nilai Jual Objek Pajak. ABSTRAK Penelitian ini bertujuan untuk mengetahui cara pemerintah menghitung dan menetapkan besarnya Pajak Bumi dan Bangunan (PBB) dalam Surat Pemberitahuan Pajak Terhutang (SPPT) dan untuk mengetahui

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ABSTRACT. Key words: Perception of compensation systems, employee motivation

ABSTRACT. Key words: Perception of compensation systems, employee motivation ABSTRACT Development in technology and information era has impact on changing the way companies in doing business and change behavior, consumer preferences and demands. The key to success for the company

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ABSTRACT. Keywords: Payments of PBB and the accuracy of SPPT. viii. Universitas Kristen Maranatha

ABSTRACT. Keywords: Payments of PBB and the accuracy of SPPT. viii. Universitas Kristen Maranatha ABSTRACT This study entitled of The Role of Accuracy SPPT Against Payment of Land and Building Tax (Case Study at Village of Sukabungah Subdistrict of Sukajadi in Bandung). The payment of Land and Building

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ABSTRACT. Keywords: networks, information systems, cash. Universitas Kristen Maranatha

ABSTRACT. Keywords: networks, information systems, cash. Universitas Kristen Maranatha ABSTRACT This research aims to determine the effect the implementation of network information system of cash receipts to the accuracy of information on the company's cash. The object of this study are

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ABSTRACT. Keywords: Perception Taxpayer s, Tax Penalties, Taxpayer s Compliance. viii

ABSTRACT. Keywords: Perception Taxpayer s, Tax Penalties, Taxpayer s Compliance. viii ABSTRACT The purpose of this research is to determine the effect of taxpayer s perception of tax penalties on taxpayer s compliance. Population of this research are all individual taxpayer s who are registered

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ABSTRACT. Key words: motivation, compensation, achievement of sales targets. Universitas Kristen Maranatha

ABSTRACT. Key words: motivation, compensation, achievement of sales targets. Universitas Kristen Maranatha ABSTRACT Problems in meticulous in this thesis is how big the influence of compensation on employee motivation in the achievement of sales target on the sale of PT Mitra Bandung Consortium. The study aims

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Abstrak. Kata Kunci : Skeptisisme Profesional, Etika, Pengalaman, Keahlian, dan Ketepatan Pemberian Opini oleh Auditor. Universitas Kristen Maranatha

Abstrak. Kata Kunci : Skeptisisme Profesional, Etika, Pengalaman, Keahlian, dan Ketepatan Pemberian Opini oleh Auditor. Universitas Kristen Maranatha Abstrak Penelitian ini bertujuan untuk mendapatkan bukti empiris mengenai pengaruh skeptisisme profesional, etika, keahlian, dan pengalaman terhadap ketepatan pemberian opini oleh auditor. Objek penelitian

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ABSTRACT. excellent service, customer satisfaction, customer loyalty. vii. Universitas Kristen Maranatha

ABSTRACT. excellent service, customer satisfaction, customer loyalty. vii. Universitas Kristen Maranatha ABSTRACT Excellent service is a method to realize customer satisfaction and making them as loyal customers. The importance of excellent service to the customer is as a strategy to win the competition.

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ABSTRACT. Keywords : Quality cost, and Sales. vii. Universitas Kristen Maranatha

ABSTRACT. Keywords : Quality cost, and Sales. vii. Universitas Kristen Maranatha ABSTRACT This is an empirical research to determine the influence of the independent variable quality cost to the dependent variable sales. A T-test on valuation cost, prevention cost, internal failure

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ABSTRAK. Kata-kata kunci: Audit Operasional, Kualitas Pelayanan Karyawan Bagian Frontliner.

ABSTRAK. Kata-kata kunci: Audit Operasional, Kualitas Pelayanan Karyawan Bagian Frontliner. ABSTRAK Penelitian ini menjelaskan tentang Peranan Auditor Operasional Dalam Meningkatkan Kualitas Pelayanan Karyawan Bagian Frontliner: Studi Kasus Pada Bank BJB Kantor Cabang Pembantu Gedung Sate. Pelaksanaan

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ABSTRACT. Key words: e-faktur,taxpayer understanding. viii

ABSTRACT. Key words: e-faktur,taxpayer understanding. viii ABSTRACT The main purpose of this research is to find out about how significant the impact for new invoice implementation policy (e-faktur) against the tax-payer s understanding in order to increase PPN

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ABSTRACT. Keyword : work stress, work performance, labor conflict, workload, working time, leadership influence. Universitas Kristen Maranatha

ABSTRACT. Keyword : work stress, work performance, labor conflict, workload, working time, leadership influence. Universitas Kristen Maranatha ABSTRACT The purpose of this study was to determine the effect of work stress on work performance of employees in PT Pos Indonesia Bandung, next is to determine whether the stress of work consisting of

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ABSTRACT. Keywords: brand image, consumer purchasing intentions. vii. Universitas Kristen Maranatha

ABSTRACT. Keywords: brand image, consumer purchasing intentions. vii. Universitas Kristen Maranatha ABSTRACT The number of ATPM (Agen Tunggal Pemegang Merek) in Indonesia make the consumer think to buy the product being offered to the market. A large selection of products offered by ATPM was a little

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ABSTRACT. Key words: VAT, Salex Tax, Consumer purchasing power. viii Universitas Kristen Maranatha

ABSTRACT. Key words: VAT, Salex Tax, Consumer purchasing power. viii Universitas Kristen Maranatha ABSTRACT The purpose of this study is to determine the effect of the imposition of VAT (PPN) and Sales Tax (PPnBM) towards consumer purchasing power on electronic goods. The population of this research

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ABSTRAK. Kata-kata kunci: Pemberdayaan, Kepuasan Kerja, Turnover Intention. i Universitas Kristen Maranatha

ABSTRAK. Kata-kata kunci: Pemberdayaan, Kepuasan Kerja, Turnover Intention. i Universitas Kristen Maranatha ABSTRAK Pengelolaan sumber daya manusia merupakan hal penting untuk menghindari permasalahan turnover intention. Banyak faktor yang menyebabkan karyawan ingin keluar dari perusahaan antara lain pemberdayaan

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ABSTRAK. Kata Kunci: Kepemimpinan Transaksional, Penempatan Karyawan, Kinerja Karyawan

ABSTRAK. Kata Kunci: Kepemimpinan Transaksional, Penempatan Karyawan, Kinerja Karyawan ABSTRAK Tujuan penelitian ini adalah untuk mengetahui Pengaruh Kepemimpinan Transaksional dan Penempatan Karyawan terhadap Kinerja Karyawan. Bagaimana tanggapan responden terhadap kepemimpinan transaksional,

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ABSTRAK PENGARUH EXPERIENTIAL MARKETING TERHADAP KEPUASAN PELANGGAN TOKO BUKU GRAMEDIA ISTANA PLAZA BANDUNG

ABSTRAK PENGARUH EXPERIENTIAL MARKETING TERHADAP KEPUASAN PELANGGAN TOKO BUKU GRAMEDIA ISTANA PLAZA BANDUNG ABSTRAK PENGARUH EXPERIENTIAL MARKETING TERHADAP KEPUASAN PELANGGAN TOKO BUKU GRAMEDIA ISTANA PLAZA BANDUNG Penelitian ini bertujuan untuk menganalisis pengaruh experiential marketing terhadap kepuasan

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PENGARUH APLIKASI SISTEM INFORMASI PENGELOLAAN

PENGARUH APLIKASI SISTEM INFORMASI PENGELOLAAN TUGAS AKHIR PENGARUH APLIKASI SISTEM INFORMASI PENGELOLAAN KEUANGAN DAERAH (SIPKD) TERHADAP KUALITAS LAPORAN KEUANGAN PEMERINTAH DAERAH (Studi Kasus Pada Dinas Permukiman & Perumahan Provinsi Jawa Barat)

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ABSTRACT. Keywords : facilities, decission to stay. viii

ABSTRACT. Keywords : facilities, decission to stay. viii ABSTRACT This research is motivated by the rapid growth of the hotel, so each hotel race to attract customers. One of the way to attract customers is through the facilities offered by the hotel is geared

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ABSTRACT. Keywords : Internal Auditor, Internal Auditor s Professionalism, The Enhancement of performance Quality. viii. Universitas Kristen Maranatha

ABSTRACT. Keywords : Internal Auditor, Internal Auditor s Professionalism, The Enhancement of performance Quality. viii. Universitas Kristen Maranatha ABSTRACT In recent banking development, the bank internal audit unit plays an important role in generating healthy business practice. Therefore, professional internal auditor is required in supporting

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ABSTRAK. Kata-kata kunci: kualitas sistem informasi akademik, kepuasan mahasiswa. vii. Universitas Kristen Maranatha

ABSTRAK. Kata-kata kunci: kualitas sistem informasi akademik, kepuasan mahasiswa. vii. Universitas Kristen Maranatha ABSTRAK Penelitian ini berjudul Pengaruh Kualitas Sistem Informasi Akademik Terhadap Kepuasan Mahasiswa. Tujuan penelitian untuk mengetahui apakah sistem informasi akademik yang diterapkan di Universitas

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ABSTRACT. Keyword: performance measurement system, reward system, and Total Quality Management (TQM). vii. Universitas Kristen Maranatha

ABSTRACT. Keyword: performance measurement system, reward system, and Total Quality Management (TQM). vii. Universitas Kristen Maranatha ABSTRACT The objective of this research is to examine whether there is a significance influence of performance measurement system and reward system on the effectiveness implementation of total quality

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ABSTRAK. Kata-kata kunci: gaya kepemimpinan, motivasi, dan kinerja karyawan. vii. Universitas Kristen Maranatha

ABSTRAK. Kata-kata kunci: gaya kepemimpinan, motivasi, dan kinerja karyawan. vii. Universitas Kristen Maranatha ABSTRAK Penelitian ini bertujuan untuk mengetahui pengaruh gaya kepemimpinan dan motivasi terhadap kinerja karyawan. Populasi dan sampel dalam penelitian ini adalah karyawan PT. Pos Indonesia (PERSERO)

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ABSTRACT. Keywords: Participation Budgeting, Managerial Performance, style of leadership, quality of human resources.

ABSTRACT. Keywords: Participation Budgeting, Managerial Performance, style of leadership, quality of human resources. ABSTRACT The budget is an element in the management control system that serves as a planning tool, a tool of work coordinating and monitoring tools for the job of top managers to improve managerial performance

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