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Transkripsi:

Lampiran 1 Kuesioner :(Lanjutan) PETUNJUK : Mohon berikan tanda ( ) pada jawaban yang anda pilih : Jenis Kelamin Umur : ( ) Pria ( ) 17-24 ( ) Wanita ( ) 25-34 ( ) 35-49 ( ) 50-64 ( ) 65 tahun keatas Pendidikan : Pekerjaan : ( ) SD ( ) Pelajar / Mahasiswa ( ) SLTP ( ) PNS ( ) SLTA ( ) Buruh ( ) DIPLOMA ( ) Pedagang ( ) S1 ( ) Swasta ( ) S2 ( ) Tidak Bekerja Kunjungan Pembiayaan di tanggung oleh : ( ) Pertama Kali ( ) Pribadi ( ) 2 kali ( ) Asuransi Swasta / Perusahaan ( ) 3 kali ( ) > 3 kali Tangerang, / / 2016 Yang Memberikan Pernyataan ( ) 93

Lampiran 2 Pretes Pretes Menguji Variabel Kualitas Pelayanan Dimensi Bukti Fisik KMO and Bartlett's Test Kaiser-Meyer-Olkin Measure of Sampling Adequacy..778 Bartlett's Test of Sphericity Approx. Chi-Square 65.648 df 15 Sig..000 Anti-image Matrices SQ1 SQ2 SQ3 SQ4 SQ5 SQ6 Anti-image Covariance SQ1.520 -.032 -.147.016 -.153 -.042 SQ2 -.032.415 -.198 -.031.122 -.036 SQ3 -.147 -.198.280 -.115 -.020 -.057 SQ4.016 -.031 -.115.518 -.226 -.101 SQ5 -.153.122 -.020 -.226.680 -.005 SQ6 -.042 -.036 -.057 -.101 -.005.771 Anti-image Correlation SQ1.838 a -.068 -.387.031 -.258 -.066 SQ2 -.068.741 a -.581 -.066.230 -.063 SQ3 -.387 -.581.736 a -.301 -.045 -.122 SQ4.031 -.066 -.301.814 a -.381 -.160 SQ5 -.258.230 -.045 -.381.670 a -.007 SQ6 -.066 -.063 -.122 -.160 -.007.930 a Communalities Initial Extraction SQ1 1.000.610 SQ2 1.000.572 SQ3 1.000.795 SQ4 1.000.604 SQ5 1.000.275 SQ6 1.000.374 Component Matrix a Component 1 SQ1.781 SQ2.756 SQ3.892 SQ4.777 SQ5.524 SQ6.611 Reliability Statistics Cronbach's Alpha N of Items.805 6 98

Lampiran 2 Pretes : (lanjutan) Pretes Menguji Variabel Kualitas Pelayanan Dimensi Kehandalan KMO and Bartlett's Test Kaiser-Meyer-Olkin Measure of Sampling Adequacy..565 Bartlett's Test of Sphericity Approx. Chi-Square 21.602 df 10 Sig..017 Communalities Initial Extraction SQ7 1.000.604 SQ8 1.000.617 SQ9 1.000.520 SQ10 1.000.519 SQ11 1.000.887 Anti-image Matrices SQ7 SQ8 SQ9 SQ10 SQ11 Anti-image Covariance SQ7.638 -.295.025 -.217.160 SQ8 -.295.611 -.258.049 -.112 SQ9.025 -.258.729 -.185.159 SQ10 -.217.049 -.185.814 -.151 SQ11.160 -.112.159 -.151.916 Anti-image Correlation SQ7.582 a -.473.037 -.301.209 SQ8 -.473.566 a -.386.070 -.149 SQ9.037 -.386.614 a -.240.194 SQ10 -.301.070 -.240.579 a -.175 SQ11.209 -.149.194 -.175.281 a Component Matrix a Component 1 2 SQ7.776 -.046 SQ8.784.049 SQ9.710 -.127 SQ10.577.432 SQ11 -.175.925 KMO and Bartlett's Test Kaiser-Meyer-Olkin Measure of Sampling Adequacy..633 Bartlett's Test of Sphericity Approx. Chi-Square 19.516 df 6 Sig..003 Communalities Initial Extraction SQ7 1.000.593 SQ8 1.000.627 SQ9 1.000.493 SQ10 1.000.354 99

Lampiran 2 Pretes : (lanjutan) Anti-image Matrices SQ7 SQ8 SQ9 SQ10 Anti-image Covariance SQ7.667 -.295 -.003 -.205 SQ8 -.295.625 -.254.032 SQ9 -.003 -.254.758 -.170 SQ10 -.205.032 -.170.840 Anti-image Correlation SQ7.627 a -.457 -.004 -.274 SQ8 -.457.601 a -.368.045 SQ9 -.004 -.368.670 a -.213 SQ10 -.274.045 -.213.668 a Component Matrix a Component 1 SQ7.770 SQ8.792 SQ9.702 SQ10.595 Reliability Statistics Cronbach's Alpha N of Items.685 4 Pretes Menguji Variabel Kualitas Pelayanan Dimensi Ketanggapan KMO and Bartlett's Test Kaiser-Meyer-Olkin Measure of Sampling Adequacy..603 Bartlett's Test of Sphericity Approx. Chi-Square 20.302 df 3 Sig..000 Anti-image Matrices SQ12 SQ13 SQ14 Anti-image Covariance SQ12.525 -.334 -.175 SQ13 -.334.561 -.052 SQ14 -.175 -.052.839 Anti-image Correlation SQ12.569 a -.615 -.264 SQ13 -.615.582 a -.076 SQ14 -.264 -.076.771 a Communalities Initial Extraction SQ12 1.000.777 SQ13 1.000.718 SQ14 1.000.435 100

Lampiran 2 Pretes : (lanjutan) Component Matrix a Component 1 SQ12.881 SQ13.847 SQ14.659 Reliability Statistics Cronbach's Alpha N of Items.695 3 Pretes Menguji Variabel Kualitas Pelayanan Dimensi Jaminan dan Kepastian KMO and Bartlett's Test Kaiser-Meyer-Olkin Measure of Sampling Adequacy..694 Bartlett's Test of Sphericity Approx. Chi-Square 48.860 df 10 Sig..000 Anti-image Matrices SQ15 SQ16 SQ17 SQ18 SQ19 Anti-image Covariance SQ15.532 -.130.018.246 -.212 SQ16 -.130.438 -.247 -.119 -.022 SQ17.018 -.247.422 -.013 -.164 SQ18.246 -.119 -.013.819.016 SQ19 -.212 -.022 -.164.016.508 Anti-image Correlation SQ15.690 a -.270.038.373 -.408 SQ16 -.270.690 a -.574 -.198 -.047 SQ17.038 -.574.691 a -.022 -.354 SQ18.373 -.198 -.022.445 a.025 SQ19 -.408 -.047 -.354.025.768 a Communalities Initial Extraction SQ15 1.000.734 SQ16 1.000.777 SQ17 1.000.781 SQ18 1.000.864 SQ19 1.000.694 Component Matrix a Component 1 2 SQ15.764 -.388 SQ16.815.335 SQ17.830.303 101

Lampiran 2 Pretes : (lanjutan) SQ18 -.192.909 SQ19.831 -.065 KMO and Bartlett's Test Kaiser-Meyer-Olkin Measure of Sampling Adequacy..717 Bartlett's Test of Sphericity Approx. Chi-Square 44.104 df 6 Sig..000 Anti-image Matrices SQ15 SQ16 SQ17 SQ19 Anti-image Covariance SQ15.618 -.114.025 -.252 SQ16 -.114.456 -.259 -.021 SQ17.025 -.259.422 -.164 SQ19 -.252 -.021 -.164.508 Anti-image Correlation SQ15.743 a -.215.050 -.450 SQ16 -.215.712 a -.590 -.043 SQ17.050 -.590.682 a -.354 SQ19 -.450 -.043 -.354.743 a Communalities Initial Extraction SQ15 1.000.550 SQ16 1.000.694 SQ17 1.000.713 SQ19 1.000.685 Component Matrix a Component 1 SQ15.741 SQ16.833 SQ17.844 SQ19.828 Reliability Statistics Cronbach's Alpha N of Items.825 4 Pretes Menguji Variabel Kualitas Pelayanan Dimensi Empati KMO and Bartlett's Test Kaiser-Meyer-Olkin Measure of Sampling Adequacy..711 Bartlett's Test of Sphericity Approx. Chi-Square 50.046 df 3 Sig..000 102

Lampiran 2 Pretes : (lanjutan) Anti-image Matrices SQ20 SQ21 SQ22 Anti-image Covariance SQ20.298 -.078 -.199 SQ21 -.078.510 -.128 SQ22 -.199 -.128.274 Anti-image Correlation SQ20.680 a -.200 -.696 SQ21 -.200.850 a -.343 SQ22 -.696 -.343.658 a Communalities Initial Extraction SQ20 1.000.846 SQ21 1.000.730 SQ22 1.000.870 Component Matrix a Component 1 SQ20.920 SQ21.855 SQ22.933 Reliability Statistics Cronbach's Alpha N of Items.877 3 Pretes Menguji Variabel Kepuasan Pasien Dimensi Kepuasan Umum KMO and Bartlett's Test Kaiser-Meyer-Olkin Measure of Sampling Adequacy..545 Bartlett's Test of Sphericity Approx. Chi-Square 18.077 df 3 Sig..000 Anti-image Matrices S1 S2 S3 Anti-image Covariance S1.911 -.163.006 S2 -.163.533 -.353 S3.006 -.353.564 Anti-image Correlation S1.696 a -.234.009 S2 -.234.528 a -.644 S3.009 -.644.532 a 103

Lampiran 2 Pretes : (lanjutan) Communalities Initial Extraction S1 1.000.282 S2 1.000.797 S3 1.000.729 Component Matrix a Component 1 S1.531 S2.893 S3.854 Reliability Statistics Cronbach's Alpha N of Items.668 3 Pretes Menguji Variabel Kepuasan Pasien Dimensi Kualitas Teknik KMO and Bartlett's Test Kaiser-Meyer-Olkin Measure of Sampling Adequacy..582 Bartlett's Test of Sphericity Approx. Chi-Square 16.018 df 6 Sig..014 Anti-image Matrices S4 S5 S6 S7 Anti-image Covariance S4.705 -.256 -.252 -.106 S5 -.256.839.161 -.139 S6 -.252.161.716 -.253 S7 -.106 -.139 -.253.764 Anti-image Correlation S4.610 a -.333 -.354 -.145 S5 -.333.464 a.207 -.174 S6 -.354.207.543 a -.342 S7 -.145 -.174 -.342.670 a Communalities Initial Extraction S4 1.000.638 S5 1.000.904 S6 1.000.792 S7 1.000.579 104

Lampiran 2 Pretes : (lanjutan) Component Matrix a Component 1 2 S4.788.130 S5.474.824 S6.704 -.545 S7.747 -.147 KMO and Bartlett's Test Kaiser-Meyer-Olkin Measure of Sampling Adequacy..655 Bartlett's Test of Sphericity Approx. Chi-Square 11.440 df 3 Sig..010 Anti-image Matrices S4 S6 S7 Anti-image Covariance S4.793 -.238 -.173 S6 -.238.749 -.244 S7 -.173 -.244.788 Anti-image Correlation S4.670 a -.309 -.218 S6 -.309.633 a -.318 S7 -.218 -.318.665 a Communalities Initial Extraction S4 1.000.571 S6 1.000.635 S7 1.000.578 Component Matrix a Component 1 S4.756 S6.797 S7.760 Reliability Statistics Cronbach's Alpha N of Items.652 3 105

Lampiran 2 Pretes : (lanjutan) Pretes Menguji Variabel Kepuasan Pasien Dimensi Perilaku antar Pribadi KMO and Bartlett's Test Kaiser-Meyer-Olkin Measure of Sampling Adequacy..653 Bartlett's Test of Sphericity Approx. Chi-Square 47.211 df 3 Sig..000 Anti-image Matrices S8 S9 S10 Anti-image Covariance S8.671 -.045 -.103 S9 -.045.259 -.202 S10 -.103 -.202.245 Anti-image Correlation S8.889 a -.108 -.253 S9 -.108.611 a -.799 S10 -.253 -.799.601 a Communalities Initial Extraction S8 1.000.599 S9 1.000.848 S10 1.000.871 Component Matrix a Component 1 S8.774 S9.921 S10.933 Reliability Statistics Cronbach's Alpha N of Items.852 3 Pretes Menguji Variabel Kepuasan Pasien Dimensi Komunikasi KMO and Bartlett's Test Kaiser-Meyer-Olkin Measure of Sampling Adequacy..716 Bartlett's Test of Sphericity Approx. Chi-Square 41.874 df 3 Sig..000 Anti-image Matrices S11 S12 S13 Anti-image Covariance S11.350 -.157 -.224 S12 -.157.530 -.106 S13 -.224 -.106.381 106

Lampiran 2 Pretes : (lanjutan) Anti-image Correlation S11.670 a -.364 -.613 S12 -.364.815 a -.235 S13 -.613 -.235.695 a Communalities Initial Extraction S11 1.000.839 S12 1.000.723 S13 1.000.811 Component Matrix a Component 1 S11.916 S12.850 S13.901 Reliability Statistics Cronbach's Alpha N of Items.851 3 Pretes Menguji Variabel Kepuasan Pasien Dimensi Keuangan KMO and Bartlett's Test Kaiser-Meyer-Olkin Measure of Sampling Adequacy..703 Bartlett's Test of Sphericity Approx. Chi-Square 31.209 df 3 Sig..000 Anti-image Matrices S14 S15 S16 Anti-image Covariance S14.594 -.118 -.205 S15 -.118.509 -.252 S16 -.205 -.252.449 Anti-image Correlation S14.768 a -.214 -.397 S15 -.214.701 a -.527 S16 -.397 -.527.659 a Communalities Initial Extraction S14 1.000.686 S15 1.000.744 S16 1.000.799 107

Lampiran 2 Pretes : (lanjutan) Component Matrix a Component 1 S14.828 S15.863 S16.894 Reliability Statistics Cronbach's Alpha N of Items.819 3 Pretes Menguji Variabel Kepuasan Pasien Dimensi Waktu KMO and Bartlett's Test Kaiser-Meyer-Olkin Measure of Sampling Adequacy..763 Bartlett's Test of Sphericity Approx. Chi-Square 68.550 df 3 Sig..000 Anti-image Matrices S17 S18 S19 Anti-image Covariance S17.275 -.087 -.122 S18 -.087.261 -.128 S19 -.122 -.128.220 Anti-image Correlation S17.792 a -.324 -.494 S18 -.324.776 a -.533 S19 -.494 -.533.726 a Communalities Initial Extraction S17 1.000.870 S18 1.000.877 S19 1.000.901 Component Matrix a Component 1 S17.933 S18.936 S19.949 Reliability Statistics Cronbach's Alpha N of Items.929 3 108

Lampiran 2 Pretes : (lanjutan) Pretes Menguji Variabel Kepuasan Pasien Dimensi Akses dan Kenyamanan KMO and Bartlett's Test Kaiser-Meyer-Olkin Measure of Sampling Adequacy..653 Bartlett's Test of Sphericity Approx. Chi-Square 47.211 df 3 Sig..000 Communalities Initial Extraction S20 1.000.599 S21 1.000.848 S22 1.000.871 Anti-image Matrices S20 S21 S22 Anti-image Covariance S20.671 -.045 -.103 S21 -.045.259 -.202 S22 -.103 -.202.245 Anti-image Correlation S20.889 a -.108 -.253 S21 -.108.611 a -.799 S22 -.253 -.799.601 a Component Matrix a Component 1 S20.774 S21.921 S22.933 Reliability Statistics Cronbach's Alpha N of Items.852 3 Pretes Menguji Variabel Kepercayaan Pasien Dimensi Kesetiaan KMO and Bartlett's Test Kaiser-Meyer-Olkin Measure of Sampling Adequacy..716 Bartlett's Test of Sphericity Approx. Chi-Square 41.874 df 3 Sig..000 Anti-image Matrices T1 T2 T3 Anti-image Covariance T1.350 -.157 -.224 T2 -.157.530 -.106 109

Lampiran 2 Pretes : (lanjutan) T3 -.224 -.106.381 Anti-image Correlation T1.670 a -.364 -.613 T2 -.364.815 a -.235 T3 -.613 -.235.695 a Communalities Initial Extraction T1 1.000.839 T2 1.000.723 T3 1.000.811 Component Matrix a Component 1 T1.916 T2.850 T3.901 Reliability Statistics Cronbach's Alpha N of Items.851 3 Pretes Menguji Variabel Kepercayaan Pasien Dimensi Kompetensi KMO and Bartlett's Test Kaiser-Meyer-Olkin Measure of Sampling Adequacy..653 Bartlett's Test of Sphericity Approx. Chi-Square 37.864 df 3 Sig..000 Anti-image Matrices T4 T5 T6 Anti-image Covariance T4.564 -.006 -.215 T5 -.006.440 -.245 T6 -.215 -.245.331 Anti-image Correlation T4.735 a -.013 -.497 T5 -.013.662 a -.643 T6 -.497 -.643.601 a Communalities Initial Extraction T4 1.000.669 T5 1.000.747 T6 1.000.862 110

Lampiran 2 Pretes : (lanjutan) Component Matrix a Component 1 T4.818 T5.864 T6.929 Reliability Statistics Cronbach's Alpha N of Items.836 3 Pretes Menguji Variabel Kepercayaan Pasien Dimensi kejujuran KMO and Bartlett's Test Kaiser-Meyer-Olkin Measure of Sampling Adequacy..663 Bartlett's Test of Sphericity Approx. Chi-Square 28.271 df 3 Sig..000 Anti-image Matrices T7 T8 T9 Anti-image Covariance T7.626 -.053 -.243 T8 -.053.560 -.271 T9 -.243 -.271.445 Anti-image Correlation T7.724 a -.089 -.460 T8 -.089.680 a -.543 T9 -.460 -.543.614 a Communalities Initial Extraction T7 1.000.646 T8 1.000.694 T9 1.000.812 Component Matrix a Component 1 T7.804 T8.833 T9.901 Reliability Statistics Cronbach's Alpha N of Items.799 3 111

Lampiran 2 Pretes : (lanjutan) Pretes Menguji Variabel Kepercayaan Pasien Dimensi Kerahasiaan KMO and Bartlett's Test Kaiser-Meyer-Olkin Measure of Sampling Adequacy..653 Bartlett's Test of Sphericity Approx. Chi-Square 47.211 df 3 Sig..000 Anti-image Matrices T10 T11 T12 Anti-image Covariance T10.671 -.045 -.103 T11 -.045.259 -.202 T12 -.103 -.202.245 Anti-image Correlation T10.889 a -.108 -.253 T11 -.108.611 a -.799 T12 -.253 -.799.601 a Communalities Initial Extraction T10 1.000.599 T11 1.000.848 T12 1.000.871 Component Matrix a Component 1 T10.774 T11.921 T12.933 Reliability Statistics Cronbach's Alpha N of Items.852 3 112

Lampiran 1 : Kuesioner KUESIONER SURVEI PASIEN RAWAT JALAN KLINIK SARANA MEDIKA BARU TANGERANG PENGANTAR Kuesioner ini merupakan penelitian ilmiah yang berkaitan dengan Pengaruh Kualitas Pelayanan Kesehatan terhadap Kepuasan Pasien dan Kepercayaan Pasien. Output dari penelitian ini akan menjadi masukan bagi pelayanan secara internal. Untuk itu mohon bantuan Saudara/i untuk berkenan berpartisipasi dengan cara mengisi kuesioner ini. Sepenuhnya kami menjamin kerahasiaan identitas Saudara. Kami akan sangat menghargai pendapat Saudara, dan atas partisipasi Saudara kami ucapkan terima kasih. Isilah data dengan lengkap dan benar. Jawablah pertanyaan dengan tanda ( ) pada jawaban yang paling menggambarkan diri Anda. 91

Lampiran 1 Kuesioner: (Lanjutan) PERSETUJUAN SEBAGAI RESPONDEN PENELITIAN Dengan menandatangani lembar ini, saya: Nama :... Tempat/tanggal lahir :... Pekerjaan :... Alamat :... Memberikan persetujuan untuk mengisi angket yang diberikan peneliti. Saya mengerti bahwa saya menjadi bagian dari penelitian ini yang bertujuan untuk mengetahui pengaruh kualitas pelayanan terhadap kepuasan dan kepercayaan pasien. Saya telah diberitahu peneliti bahwa jawaban angket ini bersifat sukarela dan data yang diperoleh hanya dipergunakan untuk keperluan penelitian. Oleh karena itu dengan sukarela saya ikut berperan serta dalam penelitian ini. Tangerang, Maret 2016 Responden ( ) 92

Lampiran 5 Syntax Out DATE: 6/30/2016 TIME: 18:44 L I S R E L 8.72 BY Karl G. Jöreskog & Dag Sörbom This program is published exclusively by Scientific Software International, Inc. 7383 N. Lincoln Avenue, Suite 100 Lincolnwood, IL 60712, U.S.A. Phone: (800)247-6113, (847)675-0720, Fax: (847)675-2140 Copyright by Scientific Software International, Inc., 1981-2005 Use of this program is subject to the terms specified in the Universal Copyright Convention. Website: www.ssicentral.com The following lines were read from file C:\Users\Mariany\Desktop\kuisoner baru 2\Syntax: raw data from file kuisoner8.psf latent variabel : SQ S T Relationship SQ1 = SQ SQ2 = SQ SQ3 = SQ SQ4 = SQ SQ5 = SQ SQ6 = SQ SQ7 = SQ SQ8 = SQ SQ9 = SQ SQ10 = SQ SQ12 = SQ SQ13 = SQ SQ14 = SQ SQ15 = SQ SQ16 = SQ SQ17 = SQ SQ19 = SQ SQ20 = SQ SQ21 = SQ SQ22 = SQ S1 = S S2 = S S3 = S S4 = S S6 = S S7 = S S8 = S S9 = S S10 = S S11 = S S12 = S S13 = S S14 = S 131

S15 = S S16 = S S17 = S S18 = S S19 = S S20 = S S21 = S S22 = S T1 = T T2 = T T3 = T T4 = T T5 = T T6 = T T7 = T T8 = T T9 = T T10 = T T11 = T T12 = T S T = SQ T = S set error covariance of SQ15 and SQ8 set error covariance of SQ16 and T9 set error covariance of T2 and S8 set error covariance of SQ21 and S21 set error covariance of SQ3 and S10 set error covariance of S16 and S13 set error covariance of T5 and S12 set error covariance of SQ9 and T5 OPTIONS: SC PATH DIAGRAM END OF PROGRAM Sample Size = 295 Covariance Matrix S1 S2 S3 S4 S6 S7 S1 1.19 S2 0.43 1.27 S3 0.42 0.49 1.16 S4 0.36 0.38 0.42 1.17 S6 0.32 0.42 0.38 0.36 1.10 S7 0.45 0.51 0.49 0.41 0.33 1.37 S8 0.38 0.42 0.38 0.29 0.31 0.49 S9 0.35 0.49 0.43 0.49 0.34 0.42 S10 0.41 0.51 0.47 0.42 0.27 0.46 S11 0.38 0.32 0.32 0.34 0.33 0.48 S12 0.43 0.46 0.40 0.38 0.38 0.47 S13 0.38 0.48 0.43 0.43 0.39 0.38 S14 0.49 0.45 0.52 0.48 0.43 0.49 S15 0.37 0.42 0.38 0.44 0.46 0.43 S16 0.42 0.48 0.48 0.44 0.34 0.34 132

S17 0.39 0.40 0.38 0.47 0.42 0.46 S18 0.33 0.33 0.48 0.50 0.35 0.35 S19 0.43 0.44 0.43 0.47 0.35 0.51 S20 0.38 0.45 0.41 0.43 0.45 0.37 S21 0.39 0.41 0.44 0.39 0.38 0.49 S22 0.45 0.45 0.42 0.47 0.39 0.51 T1 0.45 0.48 0.44 0.47 0.36 0.44 T2 0.52 0.49 0.52 0.46 0.36 0.54 T3 0.49 0.47 0.53 0.42 0.46 0.48 T4 0.47 0.45 0.53 0.49 0.46 0.52 T5 0.34 0.42 0.44 0.49 0.38 0.34 T6 0.51 0.57 0.49 0.44 0.40 0.56 T7 0.49 0.55 0.57 0.43 0.46 0.51 T8 0.44 0.47 0.57 0.48 0.43 0.51 T9 0.45 0.51 0.51 0.47 0.35 0.56 T10 0.36 0.42 0.49 0.46 0.38 0.39 T11 0.53 0.41 0.59 0.47 0.33 0.47 T12 0.40 0.38 0.42 0.42 0.41 0.45 SQ1 0.57 0.57 0.62 0.63 0.52 0.64 SQ2 0.49 0.48 0.52 0.50 0.52 0.51 SQ3 0.42 0.53 0.51 0.47 0.41 0.48 SQ4 0.48 0.44 0.60 0.51 0.45 0.54 SQ5 0.51 0.51 0.56 0.44 0.49 0.60 SQ6 0.56 0.49 0.52 0.48 0.40 0.46 SQ7 0.40 0.46 0.53 0.48 0.42 0.57 SQ8 0.50 0.50 0.59 0.47 0.46 0.56 SQ9 0.54 0.50 0.55 0.53 0.48 0.52 SQ10 0.56 0.49 0.53 0.53 0.43 0.52 SQ12 0.54 0.51 0.61 0.58 0.46 0.55 SQ13 0.55 0.45 0.63 0.55 0.49 0.52 SQ14 0.58 0.54 0.61 0.58 0.50 0.56 SQ15 0.49 0.56 0.53 0.43 0.44 0.55 SQ16 0.41 0.45 0.49 0.44 0.36 0.56 SQ17 0.50 0.54 0.61 0.49 0.50 0.58 SQ19 0.36 0.40 0.48 0.39 0.39 0.45 SQ20 0.49 0.47 0.50 0.51 0.43 0.47 SQ21 0.43 0.44 0.50 0.53 0.43 0.47 SQ22 0.48 0.46 0.52 0.52 0.47 0.53 Covariance Matrix S8 S9 S10 S11 S12 S13 S8 1.14 S9 0.44 1.33 S10 0.54 0.41 1.32 S11 0.33 0.36 0.38 1.10 S12 0.48 0.45 0.45 0.40 1.27 S13 0.43 0.40 0.42 0.43 0.45 1.19 S14 0.42 0.60 0.44 0.44 0.48 0.53 S15 0.41 0.38 0.47 0.43 0.43 0.36 S16 0.41 0.38 0.43 0.37 0.39 0.59 S17 0.45 0.52 0.50 0.36 0.40 0.44 S18 0.39 0.43 0.40 0.41 0.42 0.49 S19 0.46 0.53 0.45 0.37 0.43 0.46 S20 0.42 0.49 0.42 0.36 0.35 0.44 S21 0.48 0.42 0.48 0.31 0.38 0.40 S22 0.49 0.39 0.45 0.35 0.41 0.45 133

T1 0.40 0.39 0.53 0.39 0.48 0.51 T2 0.62 0.59 0.48 0.42 0.46 0.56 T3 0.45 0.44 0.46 0.36 0.45 0.47 T4 0.58 0.44 0.49 0.41 0.47 0.59 T5 0.34 0.42 0.39 0.30 0.29 0.52 T6 0.52 0.49 0.55 0.50 0.56 0.55 T7 0.44 0.47 0.55 0.41 0.45 0.53 T8 0.47 0.47 0.60 0.37 0.55 0.50 T9 0.47 0.45 0.46 0.44 0.51 0.49 T10 0.39 0.45 0.39 0.30 0.37 0.52 T11 0.48 0.41 0.51 0.41 0.45 0.48 T12 0.36 0.41 0.45 0.39 0.40 0.45 SQ1 0.54 0.61 0.57 0.46 0.54 0.67 SQ2 0.52 0.53 0.45 0.45 0.49 0.55 SQ3 0.53 0.57 0.62 0.40 0.47 0.49 SQ4 0.52 0.54 0.52 0.46 0.51 0.55 SQ5 0.57 0.59 0.46 0.43 0.57 0.62 SQ6 0.47 0.58 0.51 0.45 0.54 0.59 SQ7 0.40 0.41 0.45 0.37 0.49 0.50 SQ8 0.50 0.51 0.47 0.41 0.50 0.57 SQ9 0.56 0.53 0.57 0.44 0.46 0.56 SQ10 0.48 0.51 0.59 0.49 0.54 0.64 SQ12 0.53 0.57 0.52 0.41 0.52 0.57 SQ13 0.55 0.51 0.51 0.50 0.59 0.53 SQ14 0.52 0.57 0.57 0.49 0.62 0.57 SQ15 0.53 0.50 0.49 0.42 0.45 0.58 SQ16 0.49 0.50 0.52 0.36 0.41 0.48 SQ17 0.56 0.56 0.54 0.46 0.54 0.60 SQ19 0.41 0.46 0.46 0.36 0.45 0.44 SQ20 0.52 0.48 0.51 0.45 0.46 0.53 SQ21 0.51 0.57 0.53 0.33 0.53 0.54 SQ22 0.52 0.57 0.55 0.46 0.55 0.55 Covariance Matrix S14 S15 S16 S17 S18 S19 S14 1.41 S15 0.39 1.31 S16 0.48 0.48 1.20 S17 0.48 0.38 0.43 1.14 S18 0.56 0.52 0.55 0.43 1.28 S19 0.48 0.48 0.45 0.52 0.42 1.19 S20 0.46 0.47 0.45 0.43 0.40 0.44 S21 0.46 0.47 0.43 0.42 0.33 0.51 S22 0.52 0.41 0.40 0.43 0.48 0.46 T1 0.51 0.43 0.53 0.44 0.40 0.49 T2 0.59 0.53 0.49 0.53 0.52 0.56 T3 0.57 0.50 0.50 0.46 0.53 0.48 T4 0.53 0.54 0.50 0.46 0.53 0.54 T5 0.46 0.40 0.45 0.37 0.44 0.44 T6 0.54 0.54 0.51 0.48 0.45 0.53 T7 0.66 0.52 0.52 0.50 0.55 0.51 T8 0.54 0.51 0.47 0.48 0.52 0.53 T9 0.60 0.46 0.47 0.47 0.40 0.52 T10 0.61 0.50 0.53 0.43 0.47 0.42 T11 0.50 0.50 0.52 0.40 0.47 0.48 T12 0.46 0.52 0.37 0.46 0.39 0.47 134

SQ1 0.70 0.67 0.63 0.64 0.61 0.63 SQ2 0.65 0.58 0.61 0.49 0.57 0.58 SQ3 0.63 0.51 0.55 0.51 0.51 0.49 SQ4 0.68 0.55 0.58 0.56 0.63 0.59 SQ5 0.63 0.55 0.56 0.51 0.57 0.58 SQ6 0.67 0.52 0.55 0.54 0.53 0.58 SQ7 0.57 0.51 0.40 0.58 0.55 0.47 SQ8 0.64 0.53 0.56 0.51 0.55 0.55 SQ9 0.61 0.57 0.53 0.56 0.55 0.60 SQ10 0.62 0.52 0.50 0.50 0.53 0.57 SQ12 0.62 0.56 0.58 0.56 0.54 0.55 SQ13 0.71 0.58 0.49 0.50 0.59 0.53 SQ14 0.65 0.62 0.58 0.57 0.64 0.57 SQ15 0.53 0.46 0.55 0.51 0.51 0.54 SQ16 0.53 0.52 0.50 0.54 0.39 0.54 SQ17 0.62 0.59 0.55 0.51 0.54 0.53 SQ19 0.48 0.53 0.38 0.38 0.35 0.44 SQ20 0.53 0.50 0.51 0.51 0.51 0.57 SQ21 0.57 0.46 0.52 0.55 0.50 0.53 SQ22 0.66 0.54 0.56 0.57 0.55 0.57 Covariance Matrix S20 S21 S22 T1 T2 T3 S20 1.17 S21 0.41 1.25 S22 0.42 0.38 1.31 T1 0.49 0.43 0.47 1.12 T2 0.45 0.44 0.55 0.54 1.29 T3 0.46 0.42 0.50 0.50 0.59 1.25 T4 0.45 0.49 0.57 0.52 0.67 0.62 T5 0.37 0.39 0.42 0.47 0.50 0.55 T6 0.51 0.48 0.55 0.63 0.63 0.57 T7 0.50 0.46 0.47 0.50 0.59 0.57 T8 0.42 0.50 0.48 0.60 0.51 0.50 T9 0.38 0.49 0.44 0.57 0.57 0.52 T10 0.44 0.44 0.42 0.45 0.52 0.52 T11 0.51 0.49 0.49 0.59 0.57 0.57 T12 0.35 0.46 0.41 0.47 0.54 0.48 SQ1 0.55 0.54 0.61 0.62 0.70 0.66 SQ2 0.51 0.59 0.53 0.57 0.64 0.64 SQ3 0.50 0.46 0.51 0.58 0.61 0.60 SQ4 0.51 0.51 0.60 0.61 0.65 0.63 SQ5 0.54 0.50 0.56 0.59 0.70 0.64 SQ6 0.49 0.59 0.51 0.59 0.62 0.63 SQ7 0.47 0.49 0.43 0.53 0.59 0.57 SQ8 0.46 0.47 0.51 0.57 0.62 0.58 SQ9 0.51 0.54 0.52 0.60 0.69 0.63 SQ10 0.50 0.49 0.55 0.55 0.68 0.56 SQ12 0.53 0.56 0.52 0.62 0.68 0.56 SQ13 0.53 0.50 0.58 0.53 0.69 0.59 SQ14 0.58 0.53 0.57 0.63 0.69 0.62 SQ15 0.46 0.47 0.46 0.54 0.64 0.60 SQ16 0.48 0.47 0.51 0.55 0.61 0.53 SQ17 0.54 0.52 0.51 0.54 0.65 0.67 SQ19 0.43 0.40 0.39 0.49 0.55 0.53 SQ20 0.52 0.48 0.48 0.57 0.61 0.50 135

SQ21 0.45 0.60 0.41 0.54 0.61 0.50 SQ22 0.55 0.58 0.56 0.65 0.59 0.57 Covariance Matrix T4 T5 T6 T7 T8 T9 T4 1.32 T5 0.51 1.05 T6 0.64 0.56 1.15 T7 0.63 0.47 0.53 1.17 T8 0.68 0.54 0.64 0.58 1.24 T9 0.58 0.48 0.62 0.61 0.58 1.18 T10 0.48 0.45 0.50 0.57 0.53 0.51 T11 0.54 0.48 0.61 0.54 0.55 0.57 T12 0.55 0.42 0.56 0.47 0.51 0.51 SQ1 0.73 0.64 0.72 0.74 0.68 0.74 SQ2 0.69 0.61 0.65 0.64 0.59 0.62 SQ3 0.62 0.49 0.66 0.60 0.62 0.60 SQ4 0.63 0.55 0.68 0.69 0.67 0.60 SQ5 0.65 0.51 0.68 0.60 0.60 0.53 SQ6 0.64 0.53 0.68 0.64 0.63 0.62 SQ7 0.56 0.50 0.62 0.58 0.58 0.57 SQ8 0.63 0.56 0.70 0.59 0.59 0.59 SQ9 0.70 0.47 0.64 0.69 0.66 0.65 SQ10 0.63 0.56 0.61 0.66 0.62 0.65 SQ12 0.64 0.60 0.70 0.66 0.64 0.61 SQ13 0.66 0.54 0.60 0.67 0.61 0.65 SQ14 0.65 0.52 0.67 0.67 0.64 0.67 SQ15 0.54 0.53 0.58 0.61 0.53 0.53 SQ16 0.55 0.49 0.54 0.59 0.47 0.70 SQ17 0.69 0.57 0.67 0.70 0.61 0.64 SQ19 0.51 0.46 0.54 0.55 0.52 0.49 SQ20 0.58 0.53 0.63 0.61 0.52 0.58 SQ21 0.59 0.55 0.58 0.57 0.60 0.61 SQ22 0.66 0.58 0.69 0.63 0.65 0.64 Covariance Matrix T10 T11 T12 SQ1 SQ2 SQ3 T10 1.23 T11 0.53 1.26 T12 0.47 0.57 1.11 SQ1 0.63 0.61 0.62 1.25 SQ2 0.58 0.61 0.55 0.73 1.09 SQ3 0.55 0.62 0.53 0.69 0.66 1.12 SQ4 0.59 0.65 0.57 0.80 0.68 0.71 SQ5 0.56 0.64 0.61 0.74 0.68 0.61 SQ6 0.59 0.68 0.53 0.72 0.73 0.69 SQ7 0.53 0.52 0.56 0.71 0.63 0.57 SQ8 0.55 0.63 0.59 0.82 0.69 0.63 SQ9 0.58 0.66 0.64 0.75 0.68 0.67 SQ10 0.54 0.62 0.51 0.75 0.70 0.62 SQ12 0.60 0.63 0.54 0.80 0.68 0.72 SQ13 0.62 0.70 0.56 0.80 0.70 0.71 SQ14 0.64 0.70 0.61 0.76 0.75 0.71 SQ15 0.51 0.61 0.60 0.78 0.61 0.65 136

SQ16 0.47 0.57 0.48 0.70 0.63 0.63 SQ17 0.57 0.61 0.56 0.82 0.70 0.69 SQ19 0.52 0.52 0.50 0.61 0.61 0.55 SQ20 0.54 0.63 0.52 0.71 0.66 0.66 SQ21 0.54 0.61 0.60 0.74 0.59 0.66 SQ22 0.59 0.63 0.57 0.82 0.73 0.67 Covariance Matrix SQ4 SQ5 SQ6 SQ7 SQ8 SQ9 SQ4 1.15 SQ5 0.71 1.11 SQ6 0.75 0.70 1.17 SQ7 0.65 0.64 0.69 1.15 SQ8 0.72 0.72 0.71 0.61 1.12 SQ9 0.74 0.69 0.69 0.64 0.69 1.17 SQ10 0.69 0.72 0.70 0.62 0.72 0.77 SQ12 0.72 0.67 0.73 0.65 0.71 0.65 SQ13 0.75 0.66 0.72 0.61 0.70 0.74 SQ14 0.77 0.73 0.78 0.64 0.70 0.76 SQ15 0.69 0.67 0.65 0.59 0.74 0.70 SQ16 0.60 0.60 0.63 0.54 0.60 0.66 SQ17 0.74 0.72 0.69 0.69 0.68 0.74 SQ19 0.57 0.57 0.57 0.56 0.51 0.54 SQ20 0.66 0.66 0.69 0.53 0.68 0.65 SQ21 0.65 0.59 0.70 0.53 0.63 0.62 SQ22 0.74 0.68 0.67 0.65 0.72 0.71 Covariance Matrix SQ10 SQ12 SQ13 SQ14 SQ15 SQ16 SQ10 1.13 SQ12 0.68 1.15 SQ13 0.72 0.76 1.24 SQ14 0.73 0.73 0.75 1.20 SQ15 0.64 0.62 0.69 0.67 1.17 SQ16 0.66 0.66 0.66 0.65 0.60 1.08 SQ17 0.74 0.73 0.75 0.71 0.69 0.66 SQ19 0.61 0.60 0.60 0.66 0.52 0.55 SQ20 0.69 0.66 0.70 0.69 0.68 0.64 SQ21 0.59 0.73 0.64 0.72 0.67 0.56 SQ22 0.71 0.76 0.73 0.74 0.61 0.61 Covariance Matrix SQ17 SQ19 SQ20 SQ21 SQ22 -------- -------- -------- -------- -------- SQ17 1.12 SQ19 0.59 0.99 SQ20 0.66 0.53 1.10 SQ21 0.64 0.52 0.62 1.11 SQ22 0.71 0.55 0.64 0.70 1.11 Number of Iterations = 19 LISREL Estimates (Maximum Likelihood) 137

Measurement Equations S1 = 0.62*S, Errorvar.= 0.81, R² = 0.32 (0.068) 11.88 S2 = 0.64*S, Errorvar.= 0.85, R² = 0.33 (0.079) (0.072) 8.19 11.87 S3 = 0.68*S, Errorvar.= 0.70, R² = 0.40 (0.077) (0.059) 8.77 11.78 S4 = 0.64*S, Errorvar.= 0.76, R² = 0.35 (0.076) (0.064) 8.37 11.85 S6 = 0.56*S, Errorvar.= 0.78, R² = 0.29 (0.072) (0.065) 7.84 11.91 S7 = 0.67*S, Errorvar.= 0.92, R² = 0.33 (0.082) (0.078) 8.20 11.87 S8 = 0.64*S, Errorvar.= 0.74, R² = 0.36 (0.075) (0.062) 8.45 11.84 S9 = 0.66*S, Errorvar.= 0.90, R² = 0.33 (0.081) (0.075) 8.21 11.87 S10 = 0.66*S, Errorvar.= 0.88, R² = 0.34 (0.080) (0.074) 8.27 11.86 S11 = 0.55*S, Errorvar.= 0.80, R² = 0.28 (0.072) (0.067) 7.72 11.93 S12 = 0.64*S, Errorvar.= 0.86, R² = 0.32 (0.079) (0.073) 8.16 11.87 S13 = 0.69*S, Errorvar.= 0.72, R² = 0.40 (0.078) (0.061) 8.78 11.78 S14 = 0.76*S, Errorvar.= 0.84, R² = 0.41 (0.086) (0.071) 8.84 11.77 S15 = 0.67*S, Errorvar.= 0.86, R² = 0.34 (0.080) (0.072) 8.35 11.85 138

S16 = 0.67*S, Errorvar.= 0.76, R² = 0.37 (0.078) (0.064) 8.57 11.81 S17 = 0.66*S, Errorvar.= 0.70, R² = 0.38 (0.076) (0.060) 8.66 11.80 S18 = 0.66*S, Errorvar.= 0.84, R² = 0.34 (0.080) (0.071) 8.35 11.85 S19 = 0.69*S, Errorvar.= 0.71, R² = 0.40 (0.079) (0.060) 8.84 11.77 S20 = 0.64*S, Errorvar.= 0.77, R² = 0.34 (0.076) (0.065) 8.36 11.85 S21 = 0.64*S, Errorvar.= 0.85, R² = 0.33 (0.078) (0.071) 8.18 11.87 S22 = 0.66*S, Errorvar.= 0.87, R² = 0.34 (0.080) (0.073) 8.27 11.86 T1 = 0.71*T, Errorvar.= 0.62, R² = 0.45 (0.052) 11.81 T2 = 0.78*T, Errorvar.= 0.68, R² = 0.47 (0.071) (0.058) 11.05 11.77 T3 = 0.73*T, Errorvar.= 0.71, R² = 0.43 (0.069) (0.060) 10.58 11.83 T4 = 0.78*T, Errorvar.= 0.71, R² = 0.46 (0.072) (0.060) 10.94 11.78 T5 = 0.66*T, Errorvar.= 0.62, R² = 0.42 (0.064) (0.052) 10.41 11.85 T6 = 0.80*T, Errorvar.= 0.52, R² = 0.55 (0.068) (0.045) 11.80 11.63 T7 = 0.77*T, Errorvar.= 0.57, R² = 0.51 (0.068) (0.049) 11.42 11.71 T8 = 0.76*T, Errorvar.= 0.67, R² = 0.46 (0.069) (0.057) 139

10.90 11.79 T9 = 0.75*T, Errorvar.= 0.62, R² = 0.48 (0.068) (0.053) 11.08 11.77 T10 = 0.69*T, Errorvar.= 0.75, R² = 0.39 (0.068) (0.063) 10.07 11.88 T11 = 0.76*T, Errorvar.= 0.69, R² = 0.45 (0.070) (0.058) 10.83 11.80 T12 = 0.68*T, Errorvar.= 0.65, R² = 0.42 (0.065) (0.055) 10.40 11.85 SQ1 = 0.92*SQ, Errorvar.= 0.40, R² = 0.68 (0.053) (0.035) 17.28 11.53 SQ2 = 0.83*SQ, Errorvar.= 0.40, R² = 0.63 (0.051) (0.034) 16.39 11.64 SQ3 = 0.80*SQ, Errorvar.= 0.48, R² = 0.57 (0.053) (0.041) 15.21 11.75 SQ4 = 0.86*SQ, Errorvar.= 0.42, R² = 0.64 (0.052) (0.036) 16.51 11.62 SQ5 = 0.83*SQ, Errorvar.= 0.43, R² = 0.61 (0.052) (0.037) 16.00 11.68 SQ6 = 0.84*SQ, Errorvar.= 0.46, R² = 0.61 (0.053) (0.040) 15.86 11.69 SQ7 = 0.75*SQ, Errorvar.= 0.58, R² = 0.49 (0.055) (0.049) 13.79 11.85 SQ8 = 0.83*SQ, Errorvar.= 0.44, R² = 0.61 (0.052) (0.038) 15.92 11.68 SQ9 = 0.85*SQ, Errorvar.= 0.45, R² = 0.61 (0.053) (0.039) 16.00 11.67 SQ10 = 0.83*SQ, Errorvar.= 0.44, R² = 0.61 (0.052) (0.037) 16.03 11.67 140

SQ12 = 0.85*SQ, Errorvar.= 0.42, R² = 0.63 (0.052) (0.036) 16.39 11.64 SQ13 = 0.86*SQ, Errorvar.= 0.50, R² = 0.60 (0.055) (0.043) 15.67 11.71 SQ14 = 0.88*SQ, Errorvar.= 0.43, R² = 0.64 (0.053) (0.037) 16.57 11.62 SQ15 = 0.79*SQ, Errorvar.= 0.55, R² = 0.53 (0.054) (0.046) 14.47 11.79 SQ16 = 0.75*SQ, Errorvar.= 0.52, R² = 0.52 (0.052) (0.044) 14.27 11.82 SQ17 = 0.86*SQ, Errorvar.= 0.38, R² = 0.66 (0.051) (0.033) 16.83 11.58 SQ19 = 0.69*SQ, Errorvar.= 0.51, R² = 0.48 (0.051) (0.043) 13.49 11.86 SQ20 = 0.79*SQ, Errorvar.= 0.48, R² = 0.56 (0.052) (0.041) 15.05 11.76 SQ21 = 0.78*SQ, Errorvar.= 0.51, R² = 0.54 (0.053) (0.043) 14.66 11.79 SQ22 = 0.85*SQ, Errorvar.= 0.39, R² = 0.65 (0.051) (0.034) 16.65 11.61 Error Covariance for S16 and S13 = 0.13 (0.045) 2.85 Error Covariance for T2 and S8 = 0.13 (0.043) 3.06 Error Covariance for T5 and S12 = -0.14 (0.044) -3.20 Error Covariance for SQ3 and S10 = 0.12 (0.039) 2.92 Error Covariance for SQ9 and T5 = -0.10 (0.032) 141

-3.10 Error Covariance for SQ15 and SQ8 = 0.092 (0.030) 3.04 Error Covariance for SQ16 and T9 = 0.15 (0.035) 4.21 Error Covariance for SQ21 and S21 = 0.12 (0.040) 2.96 Structural Equations S = 0.97*SQ, Errorvar.= 0.055, R² = 0.95 (0.095) (0.017) 10.26 3.17 T = 0.24*S + 0.76*SQ, Errorvar.= 0.018, R² = 0.98 (0.17) (0.17) (0.012) 1.42 4.35 1.54 Reduced Form Equations S = 0.97*SQ, Errorvar.= 0.055, R² = 0.95 (0.095) 10.26 T = 0.99*SQ, Errorvar.= 0.021, R² = 0.98 (0.077) 12.81 Correlation Matrix of Independent Variables SQ -------- 1.00 Covariance Matrix of Latent Variables S T SQ -------- -------- -------- S 1.00 T 0.97 1.00 SQ 0.97 0.99 1.00 Goodness of Fit Statistics Degrees of Freedom = 1314 Minimum Fit Function Chi-Square = 1402.56 (P = 0.044) Normal Theory Weighted Least Squares Chi-Square = 1309.30 (P = 0.53) Estimated Non-centrality Parameter (NCP) = 0.0 90 Percent Confidence Interval for NCP = (0.0 ; 83.61) Minimum Fit Function Value = 4.77 Population Discrepancy Function Value (F0) = 0.0 142

90 Percent Confidence Interval for F0 = (0.0 ; 0.28) Root Mean Square Error of Approximation (RMSEA) = 0.0 90 Percent Confidence Interval for RMSEA = (0.0 ; 0.015) P-Value for Test of Close Fit (RMSEA < 0.05) = 1.00 Expected Cross-Validation Index (ECVI) = 5.27 90 Percent Confidence Interval for ECVI = (5.27 ; 5.55) ECVI for Saturated Model = 9.73 ECVI for Independence Model = 291.42 Chi-Square for Independence Model with 1378 Degrees of Freedom = 85570.01 Independence AIC = 85676.01 Model AIC = 1543.30 Saturated AIC = 2862.00 Independence CAIC = 85924.42 Model CAIC = 2091.68 Saturated CAIC = 9569.06 Normed Fit Index (NFI) = 0.98 Non-Normed Fit Index (NNFI) = 1.00 Parsimony Normed Fit Index (PNFI) = 0.94 Comparative Fit Index (CFI) = 1.00 Incremental Fit Index (IFI) = 1.00 Relative Fit Index (RFI) = 0.98 Critical N (CN) = 302.05 Root Mean Square Residual (RMR) = 0.036 Standardized RMR = 0.030 Goodness of Fit Index (GFI) = 0.86 Adjusted Goodness of Fit Index (AGFI) = 0.84 Parsimony Goodness of Fit Index (PGFI) = 0.79 Standardized Solution LAMBDA-Y S T -------- -------- S1 0.62 - - S2 0.64 - - S3 0.68 - - S4 0.64 - - S6 0.56 - - S7 0.67 - - S8 0.64 - - S9 0.66 - - S10 0.66 - - S11 0.55 - - S12 0.64 - - S13 0.69 - - S14 0.76 - - S15 0.67 - - S16 0.67 - - S17 0.66 - - S18 0.66 - - S19 0.69 - - 143

S20 0.64 - - S21 0.64 - - S22 0.66 - - T1 - - 0.71 T2 - - 0.78 T3 - - 0.73 T4 - - 0.78 T5 - - 0.66 T6 - - 0.80 T7 - - 0.77 T8 - - 0.76 T9 - - 0.75 T10 - - 0.69 T11 - - 0.76 T12 - - 0.68 LAMBDA-X SQ -------- SQ1 0.92 SQ2 0.83 SQ3 0.80 SQ4 0.86 SQ5 0.83 SQ6 0.84 SQ7 0.75 SQ8 0.83 SQ9 0.85 SQ10 0.83 SQ12 0.85 SQ13 0.86 SQ14 0.88 SQ15 0.79 SQ16 0.75 SQ17 0.86 SQ19 0.69 SQ20 0.79 SQ21 0.78 SQ22 0.85 BETA S T -------- -------- S - - - - T 0.24 - - GAMMA SQ -------- S 0.97 T 0.76 Correlation Matrix of ETA and KSI S T SQ 144

-------- -------- -------- S 1.00 T 0.97 1.00 SQ 0.97 0.99 1.00 PSI Note: This matrix is diagonal. S T -------- -------- 0.05 0.02 Regression Matrix ETA on KSI (Standardized) SQ -------- S 0.97 T 0.99 Completely Standardized Solution LAMBDA-Y S T -------- -------- S1 0.56 - - S2 0.57 - - S3 0.63 - - S4 0.59 - - S6 0.54 - - S7 0.57 - - S8 0.60 - - S9 0.57 - - S10 0.58 - - S11 0.53 - - S12 0.57 - - S13 0.63 - - S14 0.64 - - S15 0.59 - - S16 0.61 - - S17 0.62 - - S18 0.59 - - S19 0.64 - - S20 0.59 - - S21 0.57 - - S22 0.58 - - T1 - - 0.67 T2 - - 0.69 T3 - - 0.66 T4 - - 0.68 T5 - - 0.65 T6 - - 0.74 T7 - - 0.71 T8 - - 0.68 T9 - - 0.69 T10 - - 0.62 T11 - - 0.67 T12 - - 0 145

LAMBDA-X SQ -------- SQ1 0.82 SQ2 0.80 SQ3 0.76 SQ4 0.80 SQ5 0.78 SQ6 0.78 SQ7 0.70 SQ8 0.78 SQ9 0.78 SQ10 0.78 SQ12 0.80 SQ13 0.77 SQ14 0.80 SQ15 0.73 SQ16 0.72 SQ17 0.81 SQ19 0.69 SQ20 0.75 SQ21 0.74 SQ22 0.80 BETA S T -------- -------- S - - - - T 0.24 - - GAMMA SQ -------- S 0.97 T 0.76 Correlation Matrix of ETA and KSI S T SQ -------- -------- -------- S 1.00 T 0.97 1.00 SQ 0.97 0.99 1.00 PSI Note: This matrix is diagonal. S T -------- -------- 0.05 0.02 THETA-EPS S1 S2 S3 S4 S6 S7 146

S1 0.68 S2 - - 0.67 S3 - - - - 0.60 S4 - - - - - - 0.65 S6 - - - - - - - - 0.71 S7 - - - - - - - - - - 0.67 S8 - - - - - - - - - - - - S9 - - - - - - - - - - - - S10 - - - - - - - - - - - - S11 - - - - - - - - - - - - S12 - - - - - - - - - - - - S13 - - - - - - - - - - - - S14 - - - - - - - - - - - - S15 - - - - - - - - - - - - S16 - - - - - - - - - - - - S17 - - - - - - - - - - - - S18 - - - - - - - - - - - - S19 - - - - - - - - - - - - S20 - - - - - - - - - - - - S21 - - - - - - - - - - - - S22 - - - - - - - - - - - - T1 - - - - - - - - - - - - T2 - - - - - - - - - - - - T3 - - - - - - - - - - - - T4 - - - - - - - - - - - - T5 - - - - - - - - - - - - T6 - - - - - - - - - - - - T7 - - - - - - - - - - - - T8 - - - - - - - - - - - - T9 - - - - - - - - - - - - T10 - - - - - - - - - - - - T11 - - - - - - - - - - - - T12 - - - - - - - - - - - - THETA-EPS S8 S9 S10 S11 S12 S13 S8 0.64 S9 - - 0.67 S10 - - - - 0.66 S11 - - - - - - 0.72 S12 - - - - - - - - 0.68 S13 - - - - - - - - - - 0.60 S14 - - - - - - - - - - - - S15 - - - - - - - - - - - - S16 - - - - - - - - - - 0.11 S17 - - - - - - - - - - - - S18 - - - - - - - - - - - - S19 - - - - - - - - - - - - S20 - - - - - - - - - - - - S21 - - - - - - - - - - - - S22 - - - - - - - - - - - - T1 - - - - - - - - - - - - T2 0.11 - - - - - - - - - - T3 - - - - - - - - - - - - T4 - - - - - - - - - - - - T5 - - - - - - - - -0.12 - - 147

T6 - - - - - - - - - - - - T7 - - - - - - - - - - - - T8 - - - - - - - - - - - - T9 - - - - - - - - - - - - T10 - - - - - - - - - - - - T11 - - - - - - - - - - - - T12 - - - - - - - - - - - - THETA-EPS S14 S15 S16 S17 S18 S19 S14 0.59 S15 - - 0.66 S16 - - - - 0.63 S17 - - - - - - 0.62 S18 - - - - - - - - 0.66 S19 - - - - - - - - - - 0.60 S20 - - - - - - - - - - - - S21 - - - - - - - - - - - - S22 - - - - - - - - - - - - T1 - - - - - - - - - - - - T2 - - - - - - - - - - - - T3 - - - - - - - - - - - - T4 - - - - - - - - - - - - T5 - - - - - - - - - - - - T6 - - - - - - - - - - - - T7 - - - - - - - - - - - - T8 - - - - - - - - - - - - T9 - - - - - - - - - - - - T10 - - - - - - - - - - - - T11 - - - - - - - - - - - - T12 - - - - - - - - - - - - THETA-EPS S20 S21 S22 T1 T2 T3 S20 0.66 S21 - - 0.67 S22 - - - - 0.66 T1 - - - - - - 0.55 T2 - - - - - - - - 0.53 T3 - - - - - - - - - - 0.57 T4 - - - - - - - - - - - - T5 - - - - - - - - - - - - T6 - - - - - - - - - - - - T7 - - - - - - - - - - - - T8 - - - - - - - - - - - - T9 - - - - - - - - - - - - T10 - - - - - - - - - - - - T11 - - - - - - - - - - - - T12 - - - - - - - - - - - - THETA-EPS T4 T5 T6 T7 T8 T9 148

T4 0.54 T5 - - 0.58 T6 - - - - 0.45 T7 - - - - - - 0.49 T8 - - - - - - - - 0.54 T9 - - - - - - - - - - 0.52 T10 - - - - - - - - - - - - T11 - - - - - - - - - - - - T12 - - - - - - - - - - - - THETA-EPS T10 T11 T12 -------- -------- -------- T10 0.61 T11 - - 0.55 T12 - - - - 0.58 THETA-DELTA-EPS S1 S2 S3 S4 S6 S7 SQ1 - - - - - - - - - - - - SQ2 - - - - - - - - - - - - SQ3 - - - - - - - - - - - - SQ4 - - - - - - - - - - - - SQ5 - - - - - - - - - - - - SQ6 - - - - - - - - - - - - SQ7 - - - - - - - - - - - - SQ8 - - - - - - - - - - - - SQ9 - - - - - - - - - - - - SQ10 - - - - - - - - - - - - SQ12 - - - - - - - - - - - - SQ13 - - - - - - - - - - - - SQ14 - - - - - - - - - - - - SQ15 - - - - - - - - - - - - SQ16 - - - - - - - - - - - - SQ17 - - - - - - - - - - - - SQ19 - - - - - - - - - - - - SQ20 - - - - - - - - - - - - SQ21 - - - - - - - - - - - - SQ22 - - - - - - - - - - - - THETA-DELTA-EPS S8 S9 S10 S11 S12 S13 SQ1 - - - - - - - - - - - - SQ2 - - - - - - - - - - - - SQ3 - - - - 0.09 - - - - - - SQ4 - - - - - - - - - - - - SQ5 - - - - - - - - - - - - SQ6 - - - - - - - - - - - - SQ7 - - - - - - - - - - - - SQ8 - - - - - - - - - - - - SQ9 - - - - - - - - - - - - SQ10 - - - - - - - - - - - - SQ12 - - - - - - - - - - - - 149

SQ13 - - - - - - - - - - - - SQ14 - - - - - - - - - - - - SQ15 - - - - - - - - - - - - SQ16 - - - - - - - - - - - - SQ17 - - - - - - - - - - - - SQ19 - - - - - - - - - - - - SQ20 - - - - - - - - - - - - SQ21 - - - - - - - - - - - - SQ22 - - - - - - - - - - - - THETA-DELTA-EPS S14 S15 S16 S17 S18 S19 SQ1 - - - - - - - - - - - - SQ2 - - - - - - - - - - - - SQ3 - - - - - - - - - - - - SQ4 - - - - - - - - - - - - SQ5 - - - - - - - - - - - - SQ6 - - - - - - - - - - - - SQ7 - - - - - - - - - - - - SQ8 - - - - - - - - - - - - SQ9 - - - - - - - - - - - - SQ10 - - - - - - - - - - - - SQ12 - - - - - - - - - - - - SQ13 - - - - - - - - - - - - SQ14 - - - - - - - - - - - - SQ15 - - - - - - - - - - - - SQ16 - - - - - - - - - - - - SQ17 - - - - - - - - - - - - SQ19 - - - - - - - - - - - - SQ20 - - - - - - - - - - - - SQ21 - - - - - - - - - - - - SQ22 - - - - - - - - - - - - THETA-DELTA-EPS S20 S21 S22 T1 T2 T3 SQ1 - - - - - - - - - - - - SQ2 - - - - - - - - - - - - SQ3 - - - - - - - - - - - - SQ4 - - - - - - - - - - - - SQ5 - - - - - - - - - - - - SQ6 - - - - - - - - - - - - SQ7 - - - - - - - - - - - - SQ8 - - - - - - - - - - - - SQ9 - - - - - - - - - - - - SQ10 - - - - - - - - - - - - SQ12 - - - - - - - - - - - - SQ13 - - - - - - - - - - - - SQ14 - - - - - - - - - - - - SQ15 - - - - - - - - - - - - SQ16 - - - - - - - - - - - - SQ17 - - - - - - - - - - - - SQ19 - - - - - - - - - - - - SQ20 - - - - - - - - - - - - SQ21 - - 0.10 - - - - - - - - 150

SQ22 - - - - - - - - - - - - THETA-DELTA-EPS T4 T5 T6 T7 T8 T9 SQ1 - - - - - - - - - - - - SQ2 - - - - - - - - - - - - SQ3 - - - - - - - - - - - - SQ4 - - - - - - - - - - - - SQ5 - - - - - - - - - - - - SQ6 - - - - - - - - - - - - SQ7 - - - - - - - - - - - - SQ8 - - - - - - - - - - - - SQ9 - - -0.09 - - - - - - - - SQ10 - - - - - - - - - - - - SQ12 - - - - - - - - - - - - SQ13 - - - - - - - - - - - - SQ14 - - - - - - - - - - - - SQ15 - - - - - - - - - - - - SQ16 - - - - - - - - - - 0.13 SQ17 - - - - - - - - - - - - SQ19 - - - - - - - - - - - - SQ20 - - - - - - - - - - - - SQ21 - - - - - - - - - - - - SQ22 - - - - - - - - - - - - THETA-DELTA-EPS T10 T11 T12 -------- -------- -------- SQ1 - - - - - - SQ2 - - - - - - SQ3 - - - - - - SQ4 - - - - - - SQ5 - - - - - - SQ6 - - - - - - SQ7 - - - - - - SQ8 - - - - - - SQ9 - - - - - - SQ10 - - - - - - SQ12 - - - - - - SQ13 - - - - - - SQ14 - - - - - - SQ15 - - - - - - SQ16 - - - - - - SQ17 - - - - - - SQ19 - - - - - - SQ20 - - - - - - SQ21 - - - - - - SQ22 - - - - - - THETA-DELTA SQ1 SQ2 SQ3 SQ4 SQ5 SQ6 SQ1 0.32 SQ2 - - 0.37 151

SQ3 - - - - 0.43 SQ4 - - - - - - 0.36 SQ5 - - - - - - - - 0.39 SQ6 - - - - - - - - - - 0.39 SQ7 - - - - - - - - - - - - SQ8 - - - - - - - - - - - - SQ9 - - - - - - - - - - - - SQ10 - - - - - - - - - - - - SQ12 - - - - - - - - - - - - SQ13 - - - - - - - - - - - - SQ14 - - - - - - - - - - - - SQ15 - - - - - - - - - - - - SQ16 - - - - - - - - - - - - SQ17 - - - - - - - - - - - - SQ19 - - - - - - - - - - - - SQ20 - - - - - - - - - - - - SQ21 - - - - - - - - - - - - SQ22 - - - - - - - - - - - - THETA-DELTA SQ7 SQ8 SQ9 SQ10 SQ12 SQ13 SQ7 0.51 SQ8 - - 0.39 SQ9 - - - - 0.39 SQ10 - - - - - - 0.39 SQ12 - - - - - - - - 0.37 SQ13 - - - - - - - - - - 0.40 SQ14 - - - - - - - - - - - - SQ15 - - 0.08 - - - - - - - - SQ16 - - - - - - - - - - - - SQ17 - - - - - - - - - - - - SQ19 - - - - - - - - - - - - SQ20 - - - - - - - - - - - - SQ21 - - - - - - - - - - - - SQ22 - - - - - - - - - - - - THETA-DELTA SQ14 SQ15 SQ16 SQ17 SQ19 SQ20 SQ14 0.36 SQ15 - - 0.47 SQ16 - - - - 0.48 SQ17 - - - - - - 0.34 SQ19 - - - - - - - - 0.52 SQ20 - - - - - - - - - - 0.44 SQ21 - - - - - - - - - - - - SQ22 - - - - - - - - - - - - THETA-DELTA SQ21 SQ22 -------- -------- SQ21 0.46 SQ22 - - 0.35 152

Regression Matrix ETA on KSI (Standardized) SQ -------- S 0.97 T 0.99 Time used: 5.500 Seconds 153