Overview on Soft Skill www.sinergi-group.com
Agenda Soft Skill: What is it? Soft Skill: Aspect for your Success Relation of Soft Skill and Personality How to Improve your Soft Skill Practicing your Soft Skill ServiceInsights Courses on Soft Skill 2
Soft Skill: What Is It? Menurut Patrick S. O Brien dalam bukunya yang berjudul Making College Count, Soft Skill adalah: Kemampuan non teknis yang dimiliki oleh seseorang yang sudah ada di dalam dirinya sejak lahir Kemampuan non teknis yang tidak terlihat wujudnya (intangible) namun sangat diperlukan untuk sukses Kemampuan non teknis yang bisa berupa talenta dan bisa pula ditingkatkan dengan pelatihan 3
Soft Skill: What Is It? O Brien juga membagi Soft Skill dalam 7 kategori yang disebut Winning Characteristics yaitu: Communication Skill Interpersonal Organizational Skill Leadership Skill Confident, Wise Logic Learning, Analytical Effort Proactive, Motivation, Commitment Group Skill Team Work Ethics Polite, Honesty, Integrity C.O.L.L.E.G.E. 4
Soft Skill: Aspect for Your Success Survei dari National Association of College and Employee (NACE) USA pada tahun 2002 terhadap 457 business leader tentang 20 aspek penting orang sukses. Hasilnya adalah: Aspek Soft Skill mendominasi Dari 20 aspek orang sukses Soft Skill menyumbangkan 15 aspek 5
Soft Skill: Aspect for Your Success Yang bukan aspek Soft Skill hanya 5 yaitu: Computer Skill (urutan 9) Indeks Prestasi / IP (17) Kreatifitas (18) Humoris (19) Entrepreneurship (20) Urutan pertama adalah: COMMUNICATION SKILL!! 6
Relation of Soft Skill & Personality KOMBINASI YANG SALING MELENGKAPI Berorientasi pada membangun hubungan/relasi KOMBINASI YANG ALAMIAH Ekstrovert, Optimistis, Blak-Blakan Confident, Motivator, Communicative, Proactive Good Interpersonal, SANGUINIS POPULER PHLEGMATIS DAMAI Analytical, Loyal, Wise, Logic, Polite, Honest, Well-Organized, Adaptive Leader, Motivator, PDCA, Communicative, Confident, Logic, Commit, Proactive KOLERIS KUAT MELANKOLIS SEMPURNA KOMBINASI YANG ALAMIAH Introvert, Pesimistis, Diplomatis Analytical, Loyal, Logic, Commit, Well-Organized KOMBINASI YANG SALING MELENGKAPI Berorientasi pada tugas/pekerjaan Personality Plus! Florence Littauer 7
How to Improve Soft Skill & Personality Soft Skill & Personality LAHIR 3 L Service Insights Training LINGKUNGAN LATIH 8
Practicing Your Soft Skill Practice # 1: Picture Communication Practice # 2: Menggambar benda yang ada di sekitar kita dengan cara normal dan tidak normal Practice # 3: Menggambar sesuatu benda atau aktivitas sesuai keinginan anda, namun hanya dengan unsur Segi Tiga, Segi Empat dan Lingkaran 9
Service Insights s Training Roadmap on Soft Skill 10
Training Roadmap Soft Skill Courses Start Here BASIC SOFT SKILL Communication Skill (SIT 103) Motivation Skill (SIT 101) Effective Leadership Skill (SIT 102) Organization Skill (SIT 104) PERSONAL DEVELOPMENT Start Here Managing Stress and Emotions in the Workplace (SIT 201) Public Speaking for Dynamic Office (SIT 202) Basic Presentation Skill (SIT 203) Basic / Advance Supervisory Management (SIT 401 / SIT 402) Negotiation Skill (SIT 504) TEAM BUILDING / TEAM BONDING Customized In House Training Program for companies to Strengthen the Team. This program emphasizes Soft Skill Aspects, Personal Development and Team Building / Bonding Stages. This program can be held Indoor or Outdoor. 11
For inquiries and information please contact Service Insights Team insights@sinergi-group.com group.com www.sinergi-group.com group.com Tel: 021-8378 5606 Fax: 021-9393 787