IMPLEMENTING ELECTRONIC TOLL COLLECTION IN INDONESIA TOLL ROAD Jakarta, 3 March 2017 Regional Meeting on Sustainable Urban Transport Index UNESCAP INDONESIA TOLL ROAD AUTHORITY MINISTRY OF PUBLIC WORKS AND HOUSING
TOLL ROAD IN OPERATION Total Length: 987 Km Number of Toll Road: 34 Toll Road Entity: 21 Average Daily Traffic: 3.7 Million Vehicles Annual Revenue: 11 Billion Rupiah 2
TOLL ROAD UNDER CONSTRUCTION Lhokseumawe Banda 12 Aceh Medan 9 8 10 / * : Preparation Padang Dumai Bengkulu Pekanbaru Jambi Lampung TRANS SUMATERA 1. Bakauheni Terbanggi Besar 2. Terbanggi Besar Pematang Panggang Kayu Agung 3. Kayu Agung Palembang Betung 4. Palembang Indralaya 5. Palembang Tanjung Api api * 6. Pekanbaru Kandis Dumai 7. Kisaran Tebing Tinggi * 8. Medan Kualanamu Tebing Tinggi 9. Medan Binjai 10. Tebing Tinggi Parapat * 11.Padang Bukit Tinggi * 12.Banda Aceh Sigli * 7 11 : Under Construction 6 Palembang 4 3 5 2 1 Jakarta 8 1 1 2 7 Bandung Semarang 1 2 3 Surabaya 6 4 5 6 7 8 9 10 Solo 5 11 TRANS JAVA 1. Pejagan Pemalang 2. Pemalang Batang 3. Batang Semarang 4. Semarang Solo 5. Solol Ngawi 6. Ngawi Kertosono 7. Kertosono Mojokerto 8. Surabaya Mojokerto 9. Gempol Pasuruan 10.Pasuruan Probolinggo 11.Probolinggo Banyuwangi * Samarinda Balikpapan 4 Manado NON TRANS 1. Ciawi Sukabumi 2. Soreang Pasir Koja 3. Manado Bitung 4. Balikpapan Samarinda 5. Pandaan Malang * 6. Krian Legundi Bunder * 7. Cileunyi Sumedang Dawuan 8. Serang Panimbang * 3 TOTAL PROJECTS (Construction & Preparation) 30 11 TRANS SUMATERA 7 5 TRANS JAVA 10 1 NON TRANS (JAVA + OTHERS) 5 3 JABODETABEK 8 2 JABODETABEK 1. Bekasi Cawang Kp Melayu 2. Cinere Jagorawi 3. Depok Antasari 4. Cimanggis Cibitung 5. 6 Ruas Tol DKI * 6. Serpong Balaraja 7. Bogor Ring Road 8. Jakarta Cikampek II Elevated 9. Cengkareng Kunciran 10.Jakarta Cikampek II Selatan* Total Length complete - end of 2016 : 176 Km Projection at the end of 2017 : 567,9 Km Projection at the end of 2018 : 1182,7 Km Projection at the end of 2019 : 1851,4 Km 1.851 1.183 568 176 3 Dec 2016 Dec 2017 Dec 2018 Dec 2019
ROAD MAP OF TOLL ROAD ITS Command Centre Command Centre 2017 2018 Command Centre consist of Monitor Main and Secondary, Operator Console, Radio Communication, Phone line, Data Analysing System, Data centre, IT staff) 1 per operator 1 for Authority Electronic Toll Collection 2017 2018 All toll booths have electronic card reader (cashless) 100% Assets Management System ITS ELECTRONIC TOLL COLLECTION Multilane Free Flow 100% Traffic Information System 2017 2018 CCTV) Automatic Vehicle Detection (1 per km, 1 per toll gate, 1 per off ramp, 1 per rest area (1 per toll gate, 1 per off ramp) Weather detector (1 per 20 km) (1 per 20 km) Heavy Vehicle Control System Traffic Information System E-news system (1 per on ramp) Online Application Social Media (1 per on ramp) (1 application for user) (1 per toll road entity, 1 for toll road authority) Emergency Information System Emergency Information System 2017 2018 Mobile Application for Operation Units 1 per operation unit GPS 1 per operation unit Heavy Vehicle Control System 2017 2018 Toll road operation based on technology Weigh-in-Motion in All Toll Gates 1 per toll gate Assets Management System 2017 2018 4 All Operator adopt and implement Assets Management System 1 system per toll road entity
note : Pasal 8 (1) PP No. 15 Tahun 2005 there are 5 service substances MINIMUM SERVICE STANDARD Permen PU Nomor 16/PRT/M/2016 Road Condition Pavement Drainase Median Shoulder Rounding Safety Traffic sign Other facilities (lighting, anti-glare Accident handling Security and enforcement Average Travel Speed Urban 40 km/jam Inter Urban 60 km/jam Emergency and Assistance Unit Ambulance, Tow, Patrol (Police and operator), dan Rescue unit Information System Accesibility Average transaction speed Number of queue Environment cleanliness plantation grass Mobility Speed of obstacle handling Speed of Patrol handling Speed of tow truck handling Rest Area Road condition Lighting On/off ramp Facility (Gas station, Toilet, workshop, car 5 park, restaurant)
MINIMUM SERVICE STANDARD: ACCESSIBILITY Permen PU Nomor 16/PRT/M/2016 Road Condition Indicator Sub Indicator Standard Average Travel Speed Accessibility Mobility Average Transaction Speed Open Transaction Close Transaction Automatic Gate (GTO) 6 second per vehicle Entrance: 5 second per vehicle Exit: 9 second per vehicle Take Toll Ticket: : 4 second per vehicle Transaction: 5 second per vehicle Safety Queue in Toll Booth Number of Queue 10 vehicle per booth (normal condition) Emergency and Assistance Unit Environment Rest Area In order to enhance toll road performance especially in accessibility indicator, there is a need to encourage Electronic Toll Collection Transforming to MLFF (High speed tolling) in the future 6
TOLL TRANSACTION Toll transaction is served by 261 toll gates consist of 1.484 toll booths Manual Gate Hybrid Gate Automatic Gate (GTO) Pay cash Pay cash and electronic card Pay by tapping electronic card Pay using e-card plugged in to OBU (slow and go) Pay cash Pay electronic card User need to prepare some amount of money Operator need to prepare the change Slower transaction process (average 6 seconds or more) Inefficient User only need to prepare the card No change needed (exact amount no mistake) Users need to check and top-up card balance (pre-paid) Faster transaction process tap and go (average 4 second or less) Might reduce queue in toll booth 7
Toll Road Non Java Belawan - Medan - Tanjung Morawa Nusa Dua - Ngurah Rai - Benoa Ujung Pandang Seksi 1 dan 2 (BMN) Makassar Seksi IV (JTSE) Toll Road in Java Jakarta - Tangerang JORR W1 (Kebon Jeruk - Penjaringan) JORR W2 Utara (Kebon Jeruk - Ulujami) JLJ JORR S Pondok Aren - Serpong Cawang - Tj. Priok - Ancol Timur - Jembatan Tiga/Pluit (Wiyoto Cawang - Tomang - Pluit & Prof.Dr.Ir.Soedijatmo Jakarta - Bogor - Ciawi Cinere-Jagorawi Seksi I Bogor Ring Road Seksi I dan IIA Jakarta - Cikampek Tangerang - Merak Purbaleunyi Palimanan - Kanci Kanci - Pejagan Semarang Seksi A,B,C Semarang-Solo Seksi I dan II Jembatan Surabaya-Madura Surabaya - Gempol dan Surabaya - Mojokerto Seksi Surabaya - Gresik Simpang Susun Waru - Kertosono - Mojokerto Seksi I Gempol - Pandaan Cikampek - Palimanan Pejagan - Pemalang Seksi I PENETRATION OF E-PAYMENT 100% JABODETABEK 100% NON JABODETABEK 80% 67% 80% 60% 40% 20% 0% 69% 70% 74% 66% 73% 73% 81% 84% 77% 84% 70% 33% 30% 31% 30% 26% 34% 27% 27% 19% 16% 23% 16% Average 25% 60% 40% 20% 0% 91% 83% 82% 81% 95% 98% 100% 88% 100% 95% 97%100%100%100% 93% 18% 19% 17% 12% 9% 5% 2% 0% 0% 5% 3% 7% 0% 0% 0% Average 12% 100% 80% 60% 40% 20% 0% 85% 91% 95% 95% 15% 9% 5% 5% Average 10% The average proportion of Electronic Payment in Toll Road is 23% (* Per Desember 2016 8
40% 27% Tangerang 1 37% 33% Tangerang Selatan AUTOMATIC TOLL GATE AND E-PAYMENT PENETRATION IN JABODETABEK 2 10% 30% 55% 32% 9 3 60% 34% Proportion of GTO e-payment Penetration 4 25% 27% 7 8 5 25% 26% Bogor 10 4% 27% 50% 20% 47% 30% Bekasi 33% 16% Even though the proportion of GTO (dedicated e-payment lane), penetration of e- payment is still relatively low Government, Operators, Banks, and Users have to support 100% cashless program 6 11 No 1 Jakarta - Tangerang JM 2 Sedyatmo JM 3 JORR W1 JLB 4 JORR W2 MLJ 5 JORR S HK 6 JORR Non S JM 7 Cawang Tomang - Pluit JM 8 Cawang - Priok Ancol Timur Jm Tiga - Pluit CNMP 9 Pd. Aren Ulujami JM 10 Jagorawi JM 11 Jakarta- Cikampek JM Manual and Hybrid GTO 56 33 32 24 29 3 16 20 36 11 39 36 108 36 32 24 8 12 68 68 117 60 9
IMPLEMENTING ALL ELECTRONIC PAYMENT PHASES now Cash (Majority) and electronic card 1 Accelerating E-payment Penetration (electronic card) 2 Preparation of 100% ETC to MLFF 3 Implementation of Multi Lane Free Flow 10
ACCELERATING PENETRATION OF E-PAYMENT +20% TARGET E-PAYMENT PENETRATION 40% 60% 80% 100% JAN Formulating Communication Strategy to encourage the use of electronic card FEB Starting Education and Socialising Campaign JAN MAR JUN SEP OCT MAR All Toll booth accept e-payment (Hybrid toll booth and GTO) JUN Special Campaign and Promo for Idul Fitri Long Holiday OKT 100% E-PAYMENT All Toll Booth only accept electronic payment (multi bank) 11
PREPARATION OF 100% ETC TO MLFF NOW 1 Choosing the technology 2 Finalising technical standard for the chosen technology 3 Testing ETC technology 4 Preparing Front-end and Back-end System 5 Implementating ETC with barrier 6 Preparing enforcement regulation 7 Multi Lane Free Flow 12
CHOOSING ETC TECHNOLOGY Consideration: 1. Reliability 2. Investment cost 3. Toll road user affordability 4. Program sustainability ANPR DSRC RFID GNSS Optical Tool to detect plate number Need an access to plate number database No cost for OBU Flat tariff and post paid payment Mostly used along side with other technology for enforcement ETC TECHNOLOGY ALTERNATIVE short range wireless communication using 5,8 Ghz micro wave Users have to buy OBU OBU store user identity and other information Reliability rate 99.95% Using radio frequency of 860 MHz 960 Mhz Users have to buy RFID tag The tag is the identity of the user Reliability rate ±99% Using OBU to locate vehicle position to charge toll fee No gantry instalment Privacy Issue (Location surveillance) Easy to implement distance-based and time-based tariff User Cost: 0 User Cost : 15 30 USD User Cost: 1 2 USD 13 13 User Cost: 350 USD
TRANSITION TO MULTI LANE FREE FLOW 1 E-card E-card E-card E-card / ETC Introducing ETC technology, by installing ETC reader on toll booth, but still using barrier (Slow and Go) 2 E-card / ETC E-card / ETC E-card / ETC ETC As the usage of ETC increased, ETC reader gradually installed on the rest of toll booths To encourage users to use ETC, dedicated booth will be in place to give less-queue benefit 3 After the penetration of ETC reach 100% and the enforcement regulation is established, the barrier is taken away. Transforming toll gates to MLFF gantries. MLFF allows high speed tolling for all users *ETC = Contactless (ANPR/DSRC/RFID/GNSS) 14
CHALLENGE Operating toll road is increasing, it is necessary to implement ETC especially for urban toll road Choosing the right technology for MLFF Encourage toll road users to shift from cash transaction to electronic payment Constructing enforcement regulation to anticipate loss revenue due to violation Cash Electronic Card ETC 15
THANK YOU 16