Lampiran 1. Router Core Building configuration... Current configuration : 981 bytes version 12.4 service timestamps debug datetime msec service timestamps log datetime msec no service password-encryption hostname Router_Core boot-start-marker boot-end-marker no aaa new-model memory-size iomem 5 no ip icmp rate-limit unreachable ip cef L1
L2 no ip domain lookup ip tcp synwait-time 5
L3 interface Loopback0 ip address 10.10.10.10 255.255.255.252 interface FastEthernet0/0 ip address 172.16.20.1 255.255.255.252 duplex auto speed auto interface FastEthernet1/0 ip address 172.16.10.1 255.255.255.252 duplex auto speed auto router eigrp 100 network 10.10.10.8 0.0.0.3 network 172.16.10.0 0.0.0.3 network 172.16.20.0 0.0.0.3 auto-summary no ip http server no ip http secure-server
L4 control-plane line con 0 exec-timeout 0 0 privilege level 15 logging synchronous line aux 0 exec-timeout 0 0
L5 privilege level 15 logging synchronous line vty 0 4 login End
L6 Lampiran 2. Switch Distribution 1 Building configuration... Current configuration : 2194 bytes version 12.4 service timestamps debug datetime msec service timestamps log datetime msec no service password-encryption hostname SW_1 boot-start-marker boot-end-marker no aaa new-model memory-size iomem 5 no ip icmp rate-limit unreachable ip cef no ip domain lookup
L7 ip tcp synwait-time 5 track 1 interface FastEthernet0/1 line-protocol
L8 interface FastEthernet0/0 no ip address interface FastEthernet0/1 ip address 172.16.10.2 255.255.255.252 interface FastEthernet0/2 ip address 192.168.1.2 255.255.255.0 glbp 100 ip 192.168.1.254 glbp 100 priority 200 glbp 100 preempt glbp 100 weighting 5 glbp 100 load-balancing weighted glbp 100 authentication md5 key-string cisco123 glbp 100 weighting track 1 decrement 5 interface FastEthernet0/3
L9 ip address 192.168.2.1 255.255.255.0 glbp 101 ip 192.168.2.254 glbp 101 priority 200 glbp 101 preempt glbp 101 weighting 5 glbp 101 load-balancing weighted glbp 101 authentication md5 key-string cisco123 glbp 101 weighting track 1 decrement 5 interface FastEthernet0/4 ip address 192.168.3.1 255.255.255.0 glbp 102 ip 192.168.3.254 glbp 102 priority 200 glbp 102 preempt glbp 102 weighting 5 glbp 102 load-balancing weighted glbp 102 authentication md5 key-string cisco123 glbp 102 weighting track 1 decrement 5 interface FastEthernet0/5
L10 interface FastEthernet0/6 interface FastEthernet0/7 interface FastEthernet0/8 interface FastEthernet0/9 interface FastEthernet0/10 ip address 172.16.30.1 255.255.255.252 interface FastEthernet0/11 interface FastEthernet0/12 interface FastEthernet0/13 interface FastEthernet0/14 interface FastEthernet0/15 interface Vlan1
L11 no ip address router eigrp 100 network 172.16.10.0 0.0.0.3 network 172.16.30.0 0.0.0.3 network 192.168.1.0 auto-summary no ip http server no ip http secure-server control-plane
L12 line con 0 exec-timeout 0 0 privilege level 15 logging synchronous line aux 0 exec-timeout 0 0 privilege level 15 logging synchronous line vty 0 4 login End
L13 Lampiran 3. Switch Distribution 2 Building configuration... Current configuration : 2101 bytes version 12.4 service timestamps debug datetime msec service timestamps log datetime msec no service password-encryption hostname SW_2 boot-start-marker boot-end-marker no aaa new-model memory-size iomem 5 no ip icmp rate-limit unreachable ip cef no ip domain lookup
L14 ip tcp synwait-time 5 track 1 interface FastEthernet0/0 line-protocol
L15 interface FastEthernet0/0 ip address 172.16.20.2 255.255.255.252 interface FastEthernet0/1 interface FastEthernet0/2 interface FastEthernet0/3 interface FastEthernet0/4 ip address 192.168.1.1 255.255.255.0 glbp 100 ip 192.168.1.254 glbp 100 preempt glbp 100 weighting 10 glbp 100 load-balancing weighted glbp 100 authentication md5 key-string cisco123 glbp 100 weighting track 1 decrement 10
L16 interface FastEthernet0/5 ip address 192.168.2.2 255.255.255.0 glbp 101 ip 192.168.2.254 glbp 101 preempt glbp 101 weighting 10 glbp 101 load-balancing weighted glbp 101 authentication md5 key-string cisco123 glbp 101 weighting track 1 decrement 10 interface FastEthernet0/6 ip address 192.168.3.2 255.255.255.0 glbp 102 ip 192.168.3.254 glbp 102 preempt glbp 102 weighting 10 glbp 102 load-balancing weighted glbp 102 authentication md5 key-string cisco123 glbp 102 weighting track 1 decrement 10 interface FastEthernet0/7 interface FastEthernet0/8
L17 interface FastEthernet0/9 interface FastEthernet0/10 ip address 172.16.30.2 255.255.255.252 interface FastEthernet0/11 interface FastEthernet0/12 interface FastEthernet0/13 interface FastEthernet0/14 interface FastEthernet0/15 interface Vlan1 no ip address router eigrp 100 network 172.16.20.0 0.0.0.3 network 172.16.30.0 0.0.0.3
L18 network 192.168.1.0 auto-summary no ip http server no ip http secure-server control-plane line con 0
L19 exec-timeout 0 0 privilege level 15 logging synchronous line aux 0 exec-timeout 0 0 privilege level 15 logging synchronous line vty 0 4 login end
L20 Lampiran 4. Wawancara Q : Sejauh ini apakah ada masalah dengan jaringan komputer di Kantor Pajak Pratama Jakarta Palmerah? A : Saat ini terdapat masalah teknis dan beberapa masalah di system. Q : Masalah seperti apa yang dihadapi? A : Kalau dari segi teknis terkadang ada kabel yang putus ataupun konektor kabel jaringan yang lepas, tetapi tidak ada kesulitan untuk mengatasinya. Dari segi jaringan sering terjadi waktu loading yang lama dalam pengiriman (entry) data, bahkan sudah menunggu waktu loading yang lama hasil yang didapat pun terkadang gagal. Masalah ini menurut saya sangat krusial apalagi di waktu-waktu banyak antrian di pelayanan. Terkadang bisa menghabiskan waktu 30 45 menit untuk satu pelayanan Wajib Pajak. Q : Apakah sudah pernah ada penanganan lebih lanjut soal masalah tersebut? A : Kami sudah pernah buat laporan ke kantor pusat mengenai masalah tersebut dan mendapatkan jawaban bahwa dari segi service tidak terdapat masalah, yang menjadi masalah adalah jaringan yang berada di KPP Pratama Palmerah dan memang dirasa perlu juga adanya percepatan transmisi dari sisi jaringan. Q : Jaringan di KPP Pratama Jakarta Palmerah dimanfaatkan untuk apa saja? A : Yang pasti untuk akses intranet, internet, juga aplikasi-aplikasi internal kantor seperti SIKKA, SIDJP, dll. Q : Hardware jaringan apa saja yang digunakan di KPP Pratama Jakarta Palmerah? A : Kantor kami menggunakan router Cisco, switch juga dari Cisco dan Dell Force 10. Q : Siapa penanggung jawab jaringan untuk di KPP Pratama Jakarta Palmerah ini? A : Penanggung jawab berada dibagian PDI (Pengolahan Data dan Informasi).