ABSTRACT. EFFECT OF SYSTEM REWARD and PUNISHMENT EMPLOYEE PERFORMANCE (PT. KENCANA MAKMUR LESTARI)
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1 ABSTRACT EFFECT OF SYSTEM REWARD and PUNISHMENT EMPLOYEE PERFORMANCE (PT. KENCANA MAKMUR LESTARI) Performance of employees is an element that has a very important role for the company, because of the satisfactory performance of the employees here, the company can meet the needs, beliefs, and the convenience of customers, and for companies to increase profits, and advance the company. Therefore, companies need to control to the employees - employees. One form of control is to establish or implement a system of reward and punishment to the company. The purpose of this study was to find out that the implementation of reward and punishment system can affect the performance of employees in the company. This research uses descriptive analytical research method, which includes the method of interview to the parties concerned. Existing data are in Based on the results of research and discussion, the authors conclude that the system of reward and punishment was instrumental in improving employee performance. Key words: reward, punishment and employee performance. viii
2 ABSTRAK PENGARUH SISTEM REWARD DAN PUNISHMENT TERHADAP KINERJA KARYAWAN (PT. KENCANA MAKMUR LESTARI) Kinerja para karyawan merupakan unsur yang mempunyai peranan yang sangat penting bagi perusahaan, karena dari kinerja para karyawan yang memuaskan inilah, perusahaan bisa memenuhi kebutuhan, kepercayaan, dan kenyamanan para pelanggan, dan untuk perusahaan bisa meningkatkan laba, dan memajukan perusahaan. Oleh karena itu, perusahaan perlu melakukan pengendalian kepada para karyawan - karyawannya. Salah satu bentuk pengendaliannya adalah menetapkan atau menerapkan sistem reward dan punishment ke dalam perusahaan. Tujuan penelitian ini adalah untuk mengetahui bahwa pelaksanaan sistem reward dan punishment dapat berpengaruh terhadap kinerja karyawan di perusahaan tersebut. Penelitian ini menggunakan metode penelitian deskriptif analisis, yang meliputi metode wawancara kepada pihak yang bersangkutan. Data yang ada adalah tahun Berdasarkan hasil penelitian dan pembahasan, penulis menyimpulkan bahwa sistem reward dan punishment sangat berperan dalam meningkatkan kinerja karyawan. Kata kunci: reward, punishment dan kinerja karyawan. ix
3 DAFTAR ISI Halaman HALAMAN JUDUL... LEMBAR PENGESAHAN... SURAT PERNYATAAN KEASLIAN SKRIPSI... KATA PENGANTAR... ABSTRACT... ABSTRAK... DAFTAR ISI... DAFTAR GAMBAR... DAFTAR TABEL... i ii iii iv viii ix x xiii xiv BAB I PENDAHULUAN 1.1 Latar Belakang Identifikasi Masalah Maksud dan Tujuan Penelitian Kegunaan Penelitian Kerangka Pemikiran Metodologi Penelitian Lokasi dan Waktu Penelitian... 7 BAB II KAJIAN PUSTAKA DAN RERANGKA PEMIKIRAN 2.1 Kajian Pustaka Reward Tujuan Reward... 9 x
4 Jenis Reward Bentuk dan Cara Pemberian Reward Punishment Tujuan Punishment Dampak Punishment Keunggulan dan Kelemahan Punishment Tipe dan Penerapan Punishment Faktor yang Memengaruhi Efektifitas Punishment Kinerja Karyawan Tujuan dan Sasaran Penilaian Kinerja Sumber Kesalahan dalam Penilaian Kinerja Faktor Penghambat Kinerja Kerangka Pemikiran BAB III METODE PENELITIAN 3.1 Objek Penelitian Lokasi dan Waktu Penelitian Sumber Data Metode Penelitian Jenis Penelitian Teknik Pengumpulan Data Langkah Langkah Penelitian xi
5 BAB IV HASIL PENELITIAN DAN PEMBAHASAN 4.1 Hasil Penelitian Sejarah Singkat Perusahaan Struktur Organisasi Perusahaan Tujuan Perusahaan Pembahasan Reward dan Punishment yang Terdapat dalam PT Kencana Makmur Lestari Reward Punishment Peranan Reward dan Punishment Terhadap Kinerja Karyawan BAB V KESIMPULAN DAN SARAN 5.1 Kesimpulan Saran DAFTAR PUSTAKA DAFTAR RIWAYAT HIDUP PENULIS (CURICULUM VITAE) xii
6 DAFTAR GAMBAR Halaman Gambar Gambar xiii
7 DAFTAR TABEL Tabel I Tabel II xiv
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ABSTRAK. Universitas Kristen Maranatha
i ABSTRAK Penurunan kinerja merupakan masalah yang ingin dihindari oleh perusahan mengingat karena dampaknya yang cukup besar bagi perusahaan. Dampak tersebut berupa terhambatnya target yang seharusnya
ABSTRACT. Keywords: Budgeting, Variance, Controlling, Performance. vii. Universitas Kristen Maranatha
ABSTRACT Along with globalization era, each company is asked to preserve their company existence. Appearances of competitor in business activity make treat to company existence. Base on this situation
ABSTRACT. Keywords: Electrical employee performance control and effectiveness of service. iv Universitas Kristen Maranatha
ABSTRACT The researcher will to study role the electrical employee performance control have in increasing the customer satisfaction about service the PLN provide in order to improve customer confidence
ABSTRACT. Key Words: Budgeting, Sales, Tool, Controlling, Effectiveness. Universitas Kristen Maranatha
ABSTRACT Sales are the main source income in the company. In selling activity, company needs controlling process as company successful depends on the profit that they got from sales income. A company has
ABSTRACT. Keywords: Advertising Promotion Costs, Sales.
ABSTRACT The purpose of this study was to determine the role of advertising promotion costs to the success of sales trading company. The object of this study is a company engaged in the sale of certain
THE ROLE OF PERFORMANCE STANDARD APPLICATION IN SUPPORTING EMPLOYEE S MOTIVATION (CASE STUDY ON FRONT OFFICE DEPARTEMENT OF HOTEL SANTIKA BANDUNG)
ABSTRACT THE ROLE OF PERFORMANCE STANDARD APPLICATION IN SUPPORTING EMPLOYEE S MOTIVATION (CASE STUDY ON FRONT OFFICE DEPARTEMENT OF HOTEL SANTIKA BANDUNG) Competition in business world is getting harder,
ABSTRAK. Kata Kunci: Perputaran Modal Kerja, Perputaran Persediaan, Perputaran Piutang, Leverage, Profitabilitas. Universitas Kristen Maranatha
ABSTRAK Profitabilitas adalah kemampuan perusahaan memperoleh laba dalam hubungannya dengan penjualan, total aktiva maupun modal sendiri. Banyak faktor-faktor yang dapat mempengaruhi profitabilitas, beberapa
ABSTRAK. Kata kunci : sistem penilaian kinerja, sistem penghargaan, kinerja karyawan.
ABSTRAK Penelitian ini bertujuan untuk mengetahui pengaruh sistem penilaian kinerja dan sistem penghargaan terhadap kinerja karyawan. Data penelitian ini adalah data primer yang dikumpulkan dengan cara
Abstract. Keywords: Capital Budgeting, the maximum profit. vii. Universitas Kristen Maranatha
Abstract Bertolucci is a company engaged in the garment industry. Currently, Bertolucci is planning for the replacement of fixed assets such as machinery Singers too. This machine has a bad condition and
ABSTRACT. Keywords: accounting information system sales, sales effectiveness.
ABSTRACT Today, the role of accounting information systems is considered less important in a company. Many companies already have the accounting information system, but do not really apply in the everyday
ABSTRACT. Keywords : inventory, internal control, audit internal
ABSTRACT Inventory is one of the most important resources for trade company, because it is the biggest current asset in the company. Therefore the main revenue resources of the company is come from the
ABSTRAK. Kata kunci: tingkat penggunaan derivatif keuangan, penghindaran pajak. vii. Universitas Kristen Maranatha
ABSTRAK Penelitian ini bertujuan untuk menemukan bukti empirik mengenai pengaruh tingkat penggunaan derivatif keuangan terhadap aktivitas penghindaran pajak. Variabel independen yang digunakan adalah tingkat
ABSTRAK. Kata Kunci: e-commerce, sistem pengendalian internal. vii. Universitas Kristen Maranatha
ABSTRAK Penelitian ini bertujuan untuk mengetahui bagaimana penerapan e-commerce dalam sebuah perusahaan serta melihat bagaimana pengaruhnya terhadap sistem pengendalian internal perusahaan. Metode penelitian
ABSTRACT. vii. Universitas Kristen Maranatha
ABSTRACT In the face of increasingly competitive business environment, requires the use of performance measurement methods that can assess overall company performance. In this case, the method can be used
ABSTRACT. Key words: Perception of compensation systems, employee motivation
ABSTRACT Development in technology and information era has impact on changing the way companies in doing business and change behavior, consumer preferences and demands. The key to success for the company
ABSTRACT ROLE OF THE INTERNAL CONTROL STRUCTURE SUPPORT THE EFFECTIVENEESS OF GIVING CREDIT SMALL AND MEDIUM ENTERPRISES
ABSTRACT ROLE OF THE INTERNAL CONTROL STRUCTURE SUPPORT THE EFFECTIVENEESS OF GIVING CREDIT SMALL AND MEDIUM ENTERPRISES Lending activity is the main activity of which is on savings and credit cooperatives
ABSTRACT. Keywords: Relevant Costs, Accept Or Reject Special Order. vii
ABSTRACT The purpose of this study was to analyze the uses of relevant costs and to determine the factors that should be considered by the manager in making decisions whether to accept or reject a special